144 technical support specialist jobs at 82 companies in Baldwin, NY
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yrHybridFull Time
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify: Platform for managing digital brand assets and team collaboration.
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Mount Sinai Health System: Provides comprehensive hospital, clinical, and medical research services.
2+ YOETechnical training with 2+ years technical support or programming/systems experience; Bachelor's in Computer Science preferred; Microsoft Windows certification preferred.
Mount Sinai Health System: Integrated academic medical system providing patient care and research.
2+ YOETechnical training or BS in Computer Science preferred; Microsoft Windows certification preferred; 2+ years technical support or programming/systems experience in end-user computing or equivalent.
Service Measure: Provides global field data collection and customer experience measurement.
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yrOnsiteFull Time
Lotlinx: AI software for auto dealer inventory management and marketing.
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Solve Intelligence: A startup building an AI platform that manages patent workflows from invention harvesting through litigation and licensing.
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Rylo: AI-powered communication platform for the Deaf and hard-of-hearing.
3+ YOERequires 3+ years in customer support, fluent English, strong technical and written communication, problem-solving, multitasking, and proficiency with Intercom, Mixpanel, Linear, Monday.com, and Asana.
Mirion TechnologiesNYSE: MIR: Manufacturer of radiation detection, measurement, and monitoring solutions.
3+ YOEBachelor's or equivalent experience, 3+ years in a medical device or product trainer role, strong communication and presentation skills, familiarity with nuclear medicine workflows, MS Office and database experience, ability to travel up to 75%.
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Aghanim: Platform for mobile game monetization and distribution.
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
AppWork: Cloud-based maintenance management software for multifamily property operations.
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
Ultra: Builds AI robots for automated warehouse order packaging and fulfillment.
Technical troubleshooting and remote customer support for production robots; strong communication over Slack/text/phone; ability to read logs and dashboards; track recurring issues and collaborate with engineering.