83 technical support specialist jobs at 48 companies in Bethlehem, PA
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Technical Support Specialist
Newtown, Pennsylvania, United States
OnsiteFull Time
Catalyx: Provides machine vision and automation solutions for manufacturing.
2+ YOETwo or more years in technical support, customer service, field service coordination, help desk, or industrial equipment support; ticketing systems experience and technical troubleshooting skills required.
Zendesk, Salesforce Service Cloud, CRM, Microsoft Office, remote support tools, PLC
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
Snap-onNYSE: SNA: Designs and manufactures professional tools and diagnostic equipment.
1+ YOEAssociate degree or equivalent experience; 1–5 years of field service or technical support experience, computer and networking skills, mechanical ability, troubleshooting, communication, training, and project coordination skills.
Windows, Microsoft Office 365, Service Ticket systems
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
5+ YOERequires a high school diploma, 5 years of pharmaceutical or chemical automation engineering experience, and expertise in OT infrastructure, industrial automation, networking, virtualization, SCADA, MES, and regulated manufacturing systems.
SCADA, MES, PLC, HMI, DeltaV, VMware, PI Historian, Windows Server, Rockwell, Allen-Bradley, SAP, Ignition, DCS, LIMS, ITIL, Microsoft Active Directory, VLAN, SLA
Merck & Co.NYSE: MRK: Produces prescription medicines, vaccines, and animal health products.
5+ YOERequires 5 years of pharmaceutical or chemical automation engineering experience, high school diploma, and expertise in OT infrastructure, industrial automation, networking, virtualization, SCADA, MES, and regulated manufacturing systems.
DeltaV, Eppendorf, AMBR, DCS, PLC, HMI, SCADA, PI Historian, Rockwell, Allen-Bradley, MES, VMware, Windows, Windows Active Directory, Ignition, SAP, LIMS, ITIL, VLANs
City of Philadelphia: Provides municipal services and governance to the city of Philadelphia.
2+ YOEHigh school diploma, A+ certification, minimum 2 years service-desk experience, knowledge of Microsoft Windows/Microsoft Office, Mainframe and SQL, ITIL principles, and ability to travel to Police sites; rotating shifts required.
Microsoft Windows, Microsoft Office, Mainframe, SQL
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOE1–3 years supporting IT systems in regulated environments; experience with GxP applications, Windows, macOS, Microsoft 365, endpoint technologies, identity platforms, access management, and regulated IT processes.
ServiceNow, Okta, Active Directory, Microsoft Entra ID, Microsoft 365, Windows 10, Windows 11, macOS, SSO, MFA, PPE, GxP
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOERequires 1–3 years supporting IT systems in regulated environments, GxP experience, endpoint and identity platform support, strong communication, documentation, compliance, and customer service skills.
Windows 10, Windows 11, macOS, Microsoft 365, Okta, Active Directory, Microsoft Entra ID, ServiceNow, SSO, MFA, GxP, CAPA, PPE
Fuller Technologies: Global provider of cement production equipment and services.
Technical support for parts and sales, spare-parts identification and validation, interpreting technical drawings/specifications, troubleshooting, strong communication and customer service, mechanical/engineering background or related experience.
OlympusTokyo Stock Exchange: 7733: Manufactures medical endoscopes and minimally invasive surgical tools.
1+ YOEAssociate degree in computer science or related engineering field, or equivalent experience; 1+ year technical support or customer service experience; strong communication, troubleshooting, organization, and basic computer skills.
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
2+ YOEBachelor's degree in a technical field required; 2+ years FinTech experience; fixed income and trade lifecycle knowledge; Charles River/OMS/EMS experience preferred; basic SQL skills; strong communication and analytical skills.
Atlanta or Boston or Chicago or Fort Worth or Kansas City or Lakewood or New York City or Philadelphia or San Francisco or Tacoma or Washington
$108k-$173k/yrHybridFull Time
General Services Administration: Centralized procurement and property management for federal government agencies.
1+ YOEOne year of specialized experience equivalent to GS-12 supporting business and industry operations, evaluating product documentation, analyzing acquisition guidance, and providing product data for procurement.
Westtown School: Quaker pre-K to 12 college preparatory boarding and day school.
3+ YOEBA/BS required, 3+ years technical support experience (preferably academic), strong customer service, experience with Windows/MacOS/Chrome OS/iOS/Android and Google Workspace, training delivery, spreadsheets and reporting.
Google Workspace, Windows, MacOS, Chrome OS, iOS, Android
University of Pennsylvania: Research university offering higher education and healthcare services.
2+ YOEBachelor of Science plus 2–3 years of experience or equivalent. Requires Mac and Windows support, virtual desktop and Epic experience, communication, organization, confidentiality, and client-focused technical support skills.