72 technical support specialist jobs at 30 companies in Brighton, MI
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Phone Support Technical Specialist
Rochester Hills, Michigan, United States
OnsiteFull Time
FANUC America: Private American industrial automation manufacturer supplying robots, CNC systems, and ROBOMACHINEs to manufacturers across the Americas.
5+ YOEProvide advanced telephone-based technical support for FANUC robotics controllers; log SRs; quote parts; coordinate with engineers; troubleshoot FANUC products; 5+ years in customer-facing engineering/support; degree preferred.
365 Retail Markets: Global provider of unattended retail and self-checkout technology.
1+ YOE1-2 years experience handling high-end clients; proficient with Ubuntu/Linux; knowledge of Android/iOS, Windows 10, networking basics; Zendesk experience; strong communication and problem-solving skills.
Zendesk, Ubuntu/Linux, Android, iOS, Windows 10, SQL, Microsoft Office, FTP clients, email clients, web browsers
Technical Support Specialist – Pharmacy Compliance Software
Farmington Hills, Michigan, United States
OnsiteFull Time
LSPedia: SaaS provider of pharmaceutical DSCSA compliance, serialization, and traceability software for manufacturers, distributors, dispensers, and healthcare systems.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; structured troubleshooting, ticket-queue management, analytical problem-solving, strong written communication, and U.S. work authorization.
OneScan Pharmacy Pro, EPCIS, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, APIs, SFTP, AS2, EDI, XML, JSON, CSV
Oakland Community Health Network: Public Michigan behavioral-health agency coordinating mental-health, substance-use, and developmental-disability services for Oakland County residents.
4+ YOEHigh school diploma/GED, minimum 4 years clerical/technical support experience (up to 2 years education substitution), proficiency with Word/Excel/Power Bi/PowerPoint/ODIN, strong communication and organizational skills, reliable transportation.
Microsoft Word, Microsoft Excel, Power Bi, Microsoft PowerPoint, ODIN
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, hardware installation and troubleshooting, light facilities maintenance, inventory management, and delivery of supplies; ability to lift 55+ lbs, reliable transportation, and basic technical and Microsoft Office skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
4+ YOE4+ years supporting vehicle software reflash/diagnostic/test activities; tooling development, validation, troubleshooting; deep knowledge of vehicle communication protocols; willingness to support extended hours and up to 50% travel; degree or equivalent experience.
DSI Systems: Provider of retail sales enablement and business support services.
Requires strong customer service, communication, multitasking, system navigation, problem-solving, and escalation-handling skills. Wireless, retail, technical support, call center, or retail support experience preferred.
BS&A Software: Private municipal ERP software provider serving local governments with finance, payroll, utility, permitting, assessment, and tax systems.
Technical support or customer-focused experience, strong verbal and written communication, procedural knowledge, problem-solving ability, composure under pressure, adaptability, and teamwork in fast-paced environments.
University of Michigan: Public research university offering comprehensive academic and clinical services.
1+ YOEBachelor's degree or equivalent education, certification, and experience; 1+ year end-user technical support; Windows or Mac, mobile devices, productivity applications, troubleshooting, and customer service skills.
Windows, Mac, iOS, Android, Google Workspace, Microsoft 365
Savance Workplace: Privately held software developer providing customizable workplace safety, accountability, and business-process automation solutions to organizations.
2+ YOEBachelor's degree or 2+ years of related experience; technical problem-solving, client support, project coordination, and implementation skills. Preferred: SQL, testing, ticketing systems, Windows Server, HTML, CSS, and JavaScript.
SQL, Windows Server, HTML, CSS, JavaScript, EIOBoards, Visitor Management Systems, Digital Display Boards, Mustering Solutions
H&R Block: A tax preparation providing seasonal tax office services and operational support.
Provide hands-on operational, technical, and logistical support for seasonal tax office setup, maintenance, and hardware troubleshooting; must lift 55+ lbs, work independently in a field-based role, and use Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Steelhead Technologies: Cloud-based ERP software for manufacturing job shops.
Strong written and verbal communication, customer-facing experience, technical problem-solving ability, collaboration, independence, curiosity, resilience, and ability to learn manufacturing software.
Waséyabek Development Company: Tribally owned holding managing the Nottawaseppi Huron Band of the Potawatomi’s non-gaming economic development portfolio.
Associate's degree, technical certification, or equivalent experience; 3+ years hands-on field installation or technician experience; active DoD SECRET clearance; U.S. citizenship; and international travel willingness.
St. Frances Cabrini Catholic School: Private Catholic PK-12 educational institution in Michigan.
3+ YOEBachelor's degree or equivalent experience, 3–5 years in software implementation, customer success, application administration, or related work, plus integration knowledge, communication skills, and stakeholder support experience.
Pushpay ParishStaq, ParishSOFT, Church Management System, CRM, financial systems, analytics/reporting tools, data warehouse, online giving, Microsoft Excel
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
Provide front-line technical support, troubleshoot hardware/software, complete basic installations, document activities, obtain HDI certification within 1 year; high school required; associate degree in computing preferred.
First State Bank: Community bank providing personal and business financial services.
3+ YOERequires 3–5 years of bank-related experience, high school diploma or GED, specialized technical training, Microsoft 365 and banking application knowledge, project management, communication, and troubleshooting skills.
Fiserv, Microsoft 365, Microsoft SharePoint, Microsoft Teams, Yammer, DocuSign, Box.com, Microsoft Windows, Microsoft Word, Microsoft Excel, VPN, Artificial Intelligence (AI)
Michigan State University: A public land-grant research university in East Lansing.
3+ YOEHigh school or equivalent, 3+ years hands-on technical experience, mechanical aptitude, ability to use hand and power tools and meters, perform repairs and preventative maintenance, follow safety procedures, and lift up to 50 lbs.
fermentation vessels, pumps, motors, agitation systems, valves, hoses, fittings, clamps, piping, sensors, hand tools, power tools, meters, CIP, standard shop equipment