40 technical support specialist jobs at 13 companies in Brookhaven, NY
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Technical Support Specialist
New Haven, Connecticut, United States
OnsiteFull Time
ASSA ABLOYNasdaq Stockholm: ASSA B: Global manufacturer of locks and automated entrance systems.
3+ YOEBachelor's degree in mechanical or manufacturing engineering, 3–5 years of applicable experience, strong customer service, communication, organization, problem-solving, analytical, and multitasking skills.
remote support software, automated call distribution phone software, trouble ticket system
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Stony Brook University: Provides public higher education, medical research, and healthcare services.
3+ YOEMaster's degree (or Bachelor's + experience) and 3 years supporting students/TAs in instructional/lab settings; experience with lab operations, documentation, safety, and technical support preferred.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and tech support for seasonal tax offices; requires basic technical knowledge, ability to lift ~55 lbs, reliable transportation, strong communication and organization.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing seasonal tax office operations and support.
Provide operational and technical support for seasonal tax offices, including office setup, hardware installation/troubleshooting, basic maintenance, inventory management, and deliveries; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
MSC Industrial Supply Co.NYSE: MSM: Distributor of metalworking and industrial maintenance products.
3+ YOEAssociate degree or equivalent experience; 3+ years in tier 2 technical support. Requires Windows 10, O365, Active Directory, VPN, Citrix/Netscaler, desktop hardware, mobile devices, and networking expertise.
Windows 10, Microsoft O365, Active Directory, VPN, Citrix, Netscaler, Macintosh, Microsoft Android, iOS, Arcserve, McAfee ePolicy Orchestrator, VMware, Terminal Services, TCP/IP, DNS, WINS, DHCP, Adobe, Managesoft, Big Fix, Alteris, SSL
H&R Block: A tax preparation providing tax filing and related services to individuals and businesses.
Provides hands-on operational, technical, and logistical support for seasonal office setup, maintenance, PC hardware installation/troubleshooting, inventory tracking, and timely deliveries; must lift up to 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
New York Blood Center: Non-profit organization collecting and distributing blood and stem cells.
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
New York Blood Center: Community-based nonprofit provider of blood products and research.
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
OlympusTokyo Stock Exchange: 7733: Manufactures medical endoscopes and minimally invasive surgical tools.
1+ YOEValid driver’s license, ability to travel overnight, complete CFER within one year, customer service and technical aptitude, clinical or field service experience preferred.
Sacred Heart Greenwich: Independent K-12 all-girls Catholic school in Greenwich, Connecticut.
3+ YOE3+ years supporting Mac and Windows users, college/technical degree or equivalent experience, Mosyle and AV familiarity, networking basics, G Suite/Google Workspace and Microsoft Office proficiency, strong communication and customer service.
Mosyle, macOS, iOS, Windows 10, Windows 11, G Suite, Microsoft Office, Google Workspace for Education, SmartBoards, soundboards, projectors, wireless microphones, live streaming technology
Heat Recovery Innovations: Provides technical quotations and product support to sales and engineering teams.
Experience in technical quotations, product configuration, and sales support; knowledge of electrical power distribution and industrial equipment; Excel; CRM/ERP; BS/BA preferred; HS diploma required.
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
3+ YOETechnical school or equivalent with 3+ years related experience, 1 industry certification required, valid driver's license and auto insurance, strong electro-mechanical and customer service skills.
RicohTokyo Stock Exchange: 7752: Provides office equipment, printing solutions, and IT services.
3+ YOETechnical school training, 3+ years of related experience including 2 years as a Technology Service Consultant I, one industry certification, valid driver's license, auto insurance, and advanced equipment expertise.
RiseWell Community Services: Provides community-based mental health, housing, and social wellness services.
4+ YOE4+ years progressive IT experience providing advanced technical support, troubleshooting hardware/software/network/systems, supporting end-user environments, and serving as escalation for complex issues.
Flexible IT: Provides managed IT support and cybersecurity services for businesses.
1+ YOE1–3 years technical support/IT services experience, MSP experience preferred, Bachelor’s preferred, experience with Microsoft 365 and Azure, strong communication and problem-solving, valid driver’s license.
Charles Ross & Son: Manufacturer of industrial mixing, blending, and drying equipment.
Support domestic sales, follow up on inquiries, build customer relationships, organize accounts; requires Microsoft Office proficiency, strong communication and organizational skills; machinery sales/technical experience preferred.