43 technical support specialist jobs at 27 companies in Buda, TX
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
Lightspeed Systems: Sells safety and management software to K-12 school districts.
0.5+ YOEBachelor's in IT/CS required, 6+ months technical support experience, strong troubleshooting, familiarity with Windows and macOS, excellent communication, and ability to document and escalate issues.
SimpliGov: Provides cloud-based workflow automation and digital forms for governments.
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
LINQ: Provides cloud software for K-12 school administration and nutrition.
Software support experience, strong verbal/written communication, Salesforce and Microsoft Suite proficiency, bachelor’s degree or equivalent experience preferred, valid driver’s license required.
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Diligent RoboticsNASDAQ: SERV: Autonomous mobile robots for hospital material delivery tasks.
Provide live troubleshooting and monitoring of mobile service robots in hospitals, document and escalate issues, collect product feedback, strong written/verbal communication, computing background, HIPAA training and vaccinations required.
SageLondon Stock Exchange: SGE: Provider of accounting, payroll, and business management software.
2+ YOE2+ years delivering or supporting software solutions, bachelor’s or equivalent preferred, experience with integrations/APIs, Microsoft Entra ID, REST/XML, basic scripting, strong communication and troubleshooting skills.
Microsoft Entra ID, Sage Intacct PaaS, REST, XML, API
Restaurant365: Cloud-based accounting and back-office software for restaurant operators.
Experience with payroll and HR systems, strong attention to detail, Excel proficiency, technical aptitude, and effective written and verbal communication.
H&R Block: A tax services providing office-based tax preparation and seasonal support services.
Field-based role supporting seasonal office setup, maintenance, and basic IT hardware support; must lift 55+ lbs, have reliable transportation, basic technical skills, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Envoy: Unified workplace management platform for hybrid office operations.
3+ YOEBA/BS or equivalent; 3+ years technical customer support experience with enterprise/SaaS products; strong troubleshooting, written communication, and cross-functional collaboration; experience with JIRA and CRMs (Intercom, Salesforce, Zendesk).
Columbus or Austin or Dallas or Cincinnati or Minnetonka or Cleveland or Houston or Akron
$70k-$140k/yrHybridFull Time
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
7+ YOE7+ years backend development with Java, API and event-driven architecture; SQL and databases (Oracle, Snowflake); 2+ years production support or infrastructure experience; Kubernetes/DevSecOps experience; cloud certifications preferred.
Java, SQL, Oracle, Snowflake, Kubernetes, DevSecOps, Spring, Spring Boot
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
10+ YOEActive TS/SCI with polygraph, BA/BS or equivalent with ~10+ years technical/military experience, leadership experience, SIGINT/ISR background, Windows/Linux proficiency, DoD 8570 IAT certifications, JIRA and scripting skills, travel 25–50%.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware installation and troubleshooting, inventory management, and delivery of supplies; must lift 55+ lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax preparation and related financial services providing seasonal office support and client services.
Field-based role supporting seasonal office setup and readiness; requires ability to lift 55+ lbs, basic PC hardware and office-technology troubleshooting, reliable transportation, strong organization and communication, and Microsoft Outlook/Teams/Office skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
CACINYSE: CACI: Provides information technology and professional services to government clients.
10+ YOEActive TS/SCI with polygraph, BA/BS or equivalent with 10+ years technical/military experience, leadership managing technical teams, SIGINT/ISR experience, Windows/Linux proficiency, JIRA, DoD 8570 IAT Level I required, ability to travel 25–50%.
PlayCore: Designs and manufactures commercial playground and recreational equipment.
Coordinate project handoffs, manage submittals and records in HubSpot, provide customer service and basic technical/parts support, proficiency with Microsoft Office and CRM.
Texas Health and Human Services: Administers public health programs and social services in Texas.
3+ YOEAt least 3 years of state-government HR or workforce development experience and proficiency with Microsoft 365 applications, including SharePoint. Policy, procedure, training, and technical assistance experience preferred.
Microsoft 365, Microsoft SharePoint, Microsoft PowerPoint, Microsoft Excel
Customer Support Specialist (Shift Monday - Friday 3:00pm-11:00pm CST)
United States or Austin
RemoteFull Time
AlertMedia: Provides emergency communication and threat intelligence software for organizations.
1+ YOE1–2 years technical customer support experience, strong English communication, familiarity with Zendesk, Slack, Microsoft Excel, Microsoft Outlook, ability to handle phone/email/chat support, and existing U.S. work authorization.
Zendesk, Slack, Microsoft Excel, Microsoft Outlook
PlayCore: Designs and manufactures commercial playground and recreational equipment.
Customer-service experience, strong organization and communication, ability to manage multiple projects, Microsoft Office and HubSpot experience, comfortable learning technical products.
DeepL: AI-powered language translation and writing assistance platform.
Requires advanced business English, a bachelor's degree or equivalent experience, Google Workspace and Mac application proficiency, technical meeting support, judgment, organization, and problem-solving skills.