48 technical support specialist jobs at 24 companies in Eastpointe, MI
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Phone Support Technical Specialist
Rochester Hills, Michigan, United States
OnsiteFull Time
FANUC America: Private American industrial automation manufacturer supplying robots, CNC systems, and ROBOMACHINEs to manufacturers across the Americas.
5+ YOEProvide advanced telephone-based technical support for FANUC robotics controllers; log SRs; quote parts; coordinate with engineers; troubleshoot FANUC products; 5+ years in customer-facing engineering/support; degree preferred.
365 Retail Markets: Private U.S. unattended-retail technology serving foodservice operators with self-service software, payments, hardware, and support.
1+ YOE1-2 years experience handling high-end clients; proficient with Ubuntu/Linux; knowledge of Android/iOS, Windows 10, networking basics; Zendesk experience; strong communication and problem-solving skills.
Zendesk, Ubuntu/Linux, Android, iOS, Windows 10, SQL, Microsoft Office, FTP clients, email clients, web browsers
Technical Support Specialist – Pharmacy Compliance Software
Farmington Hills, Michigan, United States
OnsiteFull Time
LSPedia: SaaS provider of pharmaceutical DSCSA compliance, serialization, and traceability software for manufacturers, distributors, dispensers, and healthcare systems.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; structured troubleshooting, ticket-queue management, analytical problem-solving, strong written communication, and U.S. work authorization.
OneScan Pharmacy Pro, EPCIS, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, APIs, SFTP, AS2, EDI, XML, JSON, CSV
Oakland Community Health Network: Public Michigan behavioral-health agency coordinating mental-health, substance-use, and developmental-disability services for Oakland County residents.
4+ YOEHigh school diploma/GED, minimum 4 years clerical/technical support experience (up to 2 years education substitution), proficiency with Word/Excel/Power Bi/PowerPoint/ODIN, strong communication and organizational skills, reliable transportation.
Microsoft Word, Microsoft Excel, Power Bi, Microsoft PowerPoint, ODIN
General MotorsNYSE: GM: Designing, building, and selling the world's best vehicles.
4+ YOE4+ years supporting vehicle software reflash/diagnostic/test activities; tooling development, validation, troubleshooting; deep knowledge of vehicle communication protocols; willingness to support extended hours and up to 50% travel; degree or equivalent experience.
DSI Systems: Providing sales enablement, logistics, and software solutions.
Requires strong customer service, communication, multitasking, system navigation, problem-solving, and escalation-handling skills. Wireless, retail, technical support, call center, or retail support experience preferred.
Savance Workplace: Privately held software developer providing customizable workplace safety, accountability, and business-process automation solutions to organizations.
2+ YOEBachelor's degree or 2+ years of related experience; technical problem-solving, client support, project coordination, and implementation skills. Preferred: SQL, testing, ticketing systems, Windows Server, HTML, CSS, and JavaScript.
SQL, Windows Server, HTML, CSS, JavaScript, EIOBoards, Visitor Management Systems, Digital Display Boards, Mustering Solutions
Steelhead Technologies: Software providing ERP, MES, and CRM solutions for job-shop manufacturers.
Strong written and verbal communication, customer-facing experience, technical problem-solving ability, collaboration, independence, curiosity, resilience, and ability to learn manufacturing software.
Waséyabek Development Company: Tribally owned holding managing the Nottawaseppi Huron Band of the Potawatomi’s non-gaming economic development portfolio.
Associate's degree, technical certification, or equivalent experience; 3+ years hands-on field installation or technician experience; active DoD SECRET clearance; U.S. citizenship; and international travel willingness.
H&R BlockNYSE: HRB: Global provider of tax preparation, financial, and small-business solutions.
Field-based experience supporting office setup, maintenance, computer hardware, inventory, and troubleshooting; ability to lift 55+ pounds, travel between locations, work independently, and use Microsoft Office applications.
Microsoft Outlook, Microsoft Teams, Microsoft Office, PC hardware, HVAC
H&R Block: A tax preparation and financial services providing seasonal office support and digital tax solutions.
Field-based seasonal role supporting office setup, basic building maintenance, PC hardware installation and troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Archdiocese of Detroit: Regional ecclesiastical jurisdiction of the Roman Catholic Church.
3+ YOEBachelor's degree or equivalent experience, 3–5 years in software implementation, customer success, application administration, or related work, plus integration knowledge, communication skills, and stakeholder support experience.
Pushpay ParishStaq, ParishSOFT, Church Management System, CRM, financial systems, analytics/reporting tools, data warehouse, online giving, Microsoft Excel
ZEISS Group: International technology enterprise in optics and optoelectronics.
3+ YOEMinimum 3 years of service or support engineering experience, a relevant engineering degree, CMM or automation expertise, metrology knowledge, remote diagnostics, root cause analysis, technical drawing interpretation, and fluent English.
NSKTokyo Stock Exchange: 6471: Public Japanese manufacturer of bearings, automotive components, ball screws, and precision machinery serving industrial and automotive customers.
8+ YOETechnical diploma or associate's degree required with 8+ years industry experience; experience in industry strategy, sales support, pricing, data analysis, and leading industry support specialists.
Avancez Assembly: Automotive assembly specializing in sequencing and value-added assembly for OEM customers; certified Women's Business Enterprise.
3+ YOEBachelor's degree or equivalent training/certification and 3+ years of related experience. Requires technical support, networking, systems, application support, analytical, and troubleshooting skills.
Microsoft Office, Windows Server, MSSQL, Windows 10 Professional, Microsoft Project, Visual Basic, VB.NET, Office 365, VMware ESXi, vCenter, Microsoft Teams, Raspberry Pi
Clintondale Community Schools: Clintondale Community Schools is a public Michigan K–12 school district serving students in Clinton Township.
2+ YOEAssociate degree in computing/networks/cyber security required, 2+ years supporting user devices, classroom technology, networks, phone systems, and cybersecurity; ability to lift 40 lbs and communicate technical information.
Chromebooks, iPads, Microsoft Windows, MacOS, iOS, Android OS, SMART boards, document cameras, Google, Gmail, Google Drive, Microsoft Active Directory
Avancez Assembly: Automotive assembly specializing in sequencing and value-added assembly for OEM customers; certified Women's Business Enterprise.
Bachelor's degree or equivalent training/certification and 3+ years of related experience. Requires technical support, networking, systems, hardware, software, and analytical skills.
Microsoft Office, Windows Server, MSSQL, Windows 10 Professional, Microsoft Project, Visual Basic, VB.net, Office 365, VMware ESXi, vCenter, Microsoft Teams, Raspberry Pi
J.D. Power: Automotive data and analytics firm serving automakers, dealers, lenders, insurers, and consumers with market research and insights.
0+ YOE0–2 years experience in B2B customer success, professional services, technical support, or account management; strong communication, problem-solving, presentation skills; customer-focused and tech-proficient.