EnrollHere: Integrated Medicare platform for agency sales, compliance, and enrollment.
2+ YOERequires 2–4 years in technical or customer support, hands-on Intercom experience, ticketing-system experience, browser troubleshooting, excellent writing, and ability to manage priorities remotely.
Intercom, Zendesk, Freshdesk, Jira Service Management, Notion, developer tools, console logs, HTML, CSS, United Healthcare, Aetna, MetLife, Talkspace
Core Managed: Managed IT and cybersecurity services provider for businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Provides metabolomics analysis services for life sciences research.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
Senior Specialist, Manufacturing Technical Support
Durham, North Carolina, United States
$109k-$202k/yrOnsiteFull Time
NovartisNew York Stock Exchange: NVS: Develops and manufactures innovative prescription medicines for patients.
7+ YOEBachelor's in Engineering or Life Sciences,7+ years in biopharmaceutical GMP manufacturing,knowledge of FDA/GMP,QbD and Six Sigma,experience with deviations,CAPA and technical documentation,ability to travel up to 20%.
Senior Specialist, Manufacturing Technical Support
Durham, North Carolina, United States
$109k-$202k/yrOnsiteFull Time
NovartisSIX Swiss Exchange, NYSE: NOVN, NVS: A global pharmaceutical developing and manufacturing medicines and therapies.
7+ YOEBachelor's in Engineering or Life Sciences,7+ years biopharmaceutical GMP manufacturing experience,strong GMP/ FDA knowledge,documentation and investigation experience,ability to travel up to 20%.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Providing in-store technical support and troubleshooting for customers, educating customers about products and repair options, and delivering exceptional customer service.
Strawbridge Studios: Provides school portrait photography and yearbook publishing services.
Provide customer and technical support for yearbook clients and field reps, manage projects/accounts, troubleshoot web platforms, communicate production updates, and meet production deadlines.
2+ YOESME for CMMS/Maximo, document control, change control, CAPEX and purchasing support, CMMS reporting and audits, SOP and archival maintenance for manufacturing/utility operations.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and hardware support for seasonal tax offices; ability to lift 55+ lbs, basic technical troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax preparation provider delivering seasonal office and technology support for its network of tax offices.
Provide hands-on operational, technical, and logistical support for seasonal tax offices, including office setup, basic hardware installation and troubleshooting, custodial and minor maintenance, inventory management, and travel between locations.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Lucid Software: Provides visual collaboration and diagramming software for teams.
2+ YOE2 years work experience or Bachelor's degree preferred; strong written/verbal communication, troubleshooting, technical aptitude, ability to translate complex ideas into simple content, and cross-functional collaboration.
Pinehurst Medical Clinic: Provides comprehensive primary and specialty healthcare services.
5+ YOEProvide advanced technical support and problem resolution for hardware, software, and network issues; mentor junior staff; assist with system deployments and documentation.
Client Support Specialist - Financial Services, North Hills, NC
North Hills, North Carolina, United States
OnsiteFull Time
Advyzon: Cloud-based all-in-one technology platform for financial advisors.
0+ YOEBachelor's degree preferred; experience in client support or technical support a plus; strong knowledge of financial products; CRM and support tools familiarity; empathetic communicator.
H&R Block: A tax services supporting seasonal tax office readiness and operations.
Field-based role supporting seasonal office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and working knowledge of Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Antech Diagnostics: Provides veterinary diagnostic testing and imaging services.
4+ YOE4+ years technical experience, BS/BA preferred, veterinary or customer-service background preferred, knowledge of in-house diagnostics, networking, Microsoft Office; strong interpersonal and organizational skills.
Microsoft Office Suite, Microsoft Teams, PowerPoint
Production Support Specialist 2 - Reprocessing - 3rd Shift
Sanford, North Carolina, United States
$24-$30/hrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
1+ YOE1+ year manufacturing experience; ability to read technical drawings, perform electrical/hydraulic/pneumatic diagnostics and rework; use standard assembly tools; lift up to 35 lbs; intermediate Microsoft Office skills.
Microsoft Office, ATRS, PSPS, STAR, CAT computer system
Houston or Dallas or Raleigh or Nashville or Costa Mesa
HybridFull Time
Schneider ElectricEuronext Paris: SU: Provider of energy management and industrial automation solutions.
Experienced in technical quotation management and sales support, strong analytical and communication skills, ability to interpret technical specifications and use business software.