55 technical support specialist jobs at 28 companies in Graham, NC
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Passport Technical Support Specialist
Greensboro, North Carolina, United States
OnsiteFull Time
VontierNYSE: VNT: Provides industrial technology solutions for the global mobility ecosystem.
2+ YOEBachelor's degree in a technical field or equivalent experience, 2–6 years in service support, POS ASC certifications, PC hardware and Windows OS knowledge, and customer service and telecommunications systems expertise.
Microsoft Office, Microsoft PowerPoint, Microsoft SQL Server, SharePoint, Windows
Core Managed: Managed IT services provider delivering cybersecurity, compliance, AI governance, and web design to businesses.
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
Metabolon: Metabolon is a private biotechnology providing metabolomics testing, bioinformatics, and biological insights to life-sciences researchers.
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
AppleNASDAQ: AAPL: Designing and manufacturing consumer electronics, software, and digital services.
Providing in-store technical support and troubleshooting for customers, educating customers about products and repair options, and delivering exceptional customer service.
Department of Veterans Affairs: Provides healthcare and benefit programs for United States veterans.
1+ YOE1+ MgmtOne year of specialized experience at the GS-12 level, including expert administrative, analytical, technical, customer service, resource management, and supervisory experience; U.S. citizenship required.
USAJOBS, USA Hire, Personal Identity Verification (PIV), GSA
Pioneer Square Brands: Private U.S. parent of rugged mobile-device case and accessory brands serving schools and businesses.
0+ YOE0–3 years experience in customer support or technical roles; bachelor’s degree preferred; strong technical aptitude, project coordination, and presentation skills; willingness to travel up to 30% for client engagements.
GoTriangle: Government regional public transportation authority operating bus, paratransit, ridesharing, and commuter services for the Raleigh-Durham-Chapel Hill area.
3+ YOEAssociate's degree in IT, computer science, or related field; 3+ years of technical support experience; proficiency with Windows, macOS, Microsoft Office 365, Active Directory, and networking concepts.
Windows, macOS, Microsoft Office 365, Active Directory, TCP/IP, DNS, VPN
H&R BlockNYSE: HRB: Global provider of tax preparation, financial, and small-business solutions.
Field-based role supporting setup, maintenance, and hardware support for seasonal tax offices; ability to lift 55+ lbs, basic technical troubleshooting, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Railinc: Railroad industry's innovative and reliable resource for technology solutions.
1+ YOEBachelor's degree required; 1+ year in support, data analysis, or technical operations. Requires analytical, communication, organizational, and multitasking skills.
North Carolina Department of Public Instruction: North Carolina's government education agency implements public-school laws and supports pre-K–12 students, educators, districts, and schools statewide.
Technical support role in Technology Services with full-time, 12-month employment. No specific education, experience, or certification requirements are stated.
H&R Block: A tax preparation blending human expertise with digital innovation to support clients and communities.
Provide operational, technical, and logistical support for seasonal tax offices; basic hardware troubleshooting; ability to lift 55+ lbs; reliable transportation; strong communication and organizational skills; working knowledge of Microsoft Outlook, Teams, and Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing seasonal office support and financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; must lift up to 55 lbs, have basic PC hardware and troubleshooting skills, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Lucid Software: Private SaaS providing visual collaboration tools for teams, including diagramming, whiteboarding, and product roadmapping.
2+ YOE2 years work experience or Bachelor's degree preferred; strong written/verbal communication, troubleshooting, technical aptitude, ability to translate complex ideas into simple content, and cross-functional collaboration.
IT Support Specialist - Onsite Support Operations (Contract)
Durham or North Carolina
OnsiteContract
BioCryst PharmaceuticalsNASDAQ: BCRX: Develops oral and injectable medicines for rare diseases.
2+ YOERequires 2+ years of corporate Tier 1 deskside, help desk, or service desk experience, technical troubleshooting skills, customer service, documentation, and ability to lift 50 pounds; associate degree preferred.
Microsoft 365, Microsoft Teams, Microsoft Teams Rooms, Outlook, Windows 10, Windows 11, Multi-Factor Authentication (MFA), IT Service Management
Antech Diagnostics: Provides veterinary diagnostic testing and imaging services.
4+ YOE4+ years technical experience, BS/BA preferred, veterinary or customer-service background preferred, knowledge of in-house diagnostics, networking, Microsoft Office; strong interpersonal and organizational skills.
Microsoft Office Suite, Microsoft Teams, PowerPoint