124 technical support specialist jobs at 72 companies in Gurnee, IL
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Technical Support Specialist
New York City or San Francisco or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$64k-$100k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOERequires 2–3 years supporting technical products, technical education or equivalent experience, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication and troubleshooting skills.
Northwestern University: Private research university providing higher education and academic research.
2+ YOEAssociate degree or equivalent education and experience, plus 2 years of IT, computer science user support, or relevant experience. Requires troubleshooting, documentation, collaboration, and endpoint technology skills.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows
Lawson ProductsNASDAQ: DSGR: Distributes industrial maintenance and repair supplies to commercial customers.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
Getty ImagesNYSE: GETY: Licenses stock photography, video, and music to global brands.
3+ YOERequires 3+ years of customer service or technical support experience, Salesforce expertise, Mac and Windows troubleshooting, digital media workflows, Adobe Photoshop, Microsoft Office, strong communication, organization, and problem-solving skills.
Salesforce, Mac, Windows, Adobe Photoshop, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
ABBSIX Swiss Exchange: ABBN: Provides electrification and automation technologies for global industries.
2+ YOERelevant electrical or technical experience required: 2 years with a bachelor's, 4 with an associate degree, or 6 with a high school diploma/GED. Requires VFD, electrical, computer, and English communication skills.
Variable Frequency Drives (VFDs), Salesforce Case Management, Modbus, BACnet, programmable logic controllers (PLC)
Sourcebooks: Independent book publisher of fiction, non-fiction, and children's literature.
1+ YOEAt least 1 year supporting a 300+ user Active Directory environment with Microsoft 365; strong Windows, macOS, hardware, software, communication, documentation, and customer service skills.
Active Directory, Microsoft 365, Windows, macOS, Microsoft Teams, Monday.com, Smartsheet, A+, Network+, Security+, ITIL, ASCP
The GEO GroupNYSE: GEO: Operates private correctional facilities and community reentry programs.
1+ YOEHigh school diploma/GED; call center experience preferred; completion of internal Correctional Specialist I certification after training; 35 WPM typing; strong communication, confidentiality, troubleshooting, and computer skills.
The GEO GroupNYSE: GEO: Provides correctional, detention, and community reentry services.
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer
ENFOS: SaaS platform for managing environmental remediation and asset retirement obligations.
0+ YOEBachelor’s degree or equivalent experience; 0–4 years in support or troubleshooting; advanced Microsoft Office and Power BI skills; accounting knowledge; strong analytical, communication, documentation, and problem-solving abilities.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Power BI, OData APIs, VBA, Claude, ChatGPT, HubSpot Breeze, HubSpot Service Hub, JIRA, REST APIs, SAP, Oracle, EQuIS
Technical Product Support Specialist - Hydrovac Trucks
Chicago, Illinois, United States
FieldFull Time
Brandt Group of Companies: Manufacturer and dealer of specialized heavy equipment.
5+ YOE5+ years field service or technical support for heavy equipment, strong mechanical/hydraulic/electrical troubleshooting, valid driver’s license, willingness to obtain CDL, traveling up to 70%.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yrOnsiteFull Time
Trystar: Designs and manufactures electrical power distribution and backup equipment.
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
Chamberlain UniversityNYSE: CVSA: A healthcare education provider offering nursing and health professions degree programs.
2+ YOERequires 2+ years of desktop or help desk support, 2+ years with Microsoft Active Directory, networking knowledge, PC troubleshooting, and required SimCare technical certification; an associate degree and MCP/A+ are preferred.
Microsoft Active Directory, Microsoft Windows, Laerdal, Gaumard, Learning Space, SAM II Model, SimMan 3G, Medsure, Microsoft AIO
TEC Specialty Products: Manufacturer of professional flooring installation and repair products.
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
DVSport: Provider of instant replay and digital video analysis software.
Experience with replay hardware/software, video capture/playback, HD-SDI and fiber transport, networking and managed switches; willingness to travel, evening and weekend availability; Associate/Bachelor preferred.
Service Technical Support Specialist - Agriculture Equipment
Racine or Ames or New Holland or Saskatoon
$56k-$98k/yrHybridFull Time
CNHNYSE: CNH: Designs and manufactures agricultural and construction machinery.
2+ YOEBachelor's degree in engineering or associate's plus 5+ years experience; strong hydraulics, electrical, and mechanical aptitude; diagnostic software and telemetry proficiency; excellent verbal and written communication.
diagnostic software, telemetry systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
Audiology Technical Support Specialist (Aurora (IL), United States)
Aurora, Illinois, United States
$73k-$85k/yrHybridFull Time
SonovaSIX Swiss Exchange: SOON: Designing and manufacturing hearing aids and cochlear implant systems.
3+ YOEMaster's in Audiology or Hearing Instrument Specialist license required (AuD preferred). 3+ years fitting/troubleshooting hearing aids, strong knowledge of hearing aid software (NOAH), CRM experience, excellent communication and problem-solving.
One Federal Solution: Provides professional and technical services to federal government agencies.
2+ YOEHigh school diploma or equivalent, two years of relevant administrative and technical support experience, active Secret clearance, strong communication and organizational skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Invenergy: Develops, builds, and operates large-scale sustainable energy infrastructure projects.
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android