42 technical support specialist jobs at 28 companies in Kent, OH
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Technical Support Specialist
Cleveland, Ohio, United States
HybridFull Time
OverDrive: Distributes digital books and media to libraries and schools.
0+ YOEBachelor's degree or equivalent experience, 0-3 years related experience, customer-service and technical aptitude, strong communication, Microsoft Office proficiency.
Tremco Construction Products GroupNYSE: RPM: Manufactures integrated building envelope systems and roofing materials.
Associate degree or equivalent industry experience; previous call center or related support experience; construction knowledge preferred; proficient in Microsoft Office; SAP knowledge or willingness to learn; strong communication; ability to manage multiple priorities; travel occasionally; multi-language skills a plus.
Senior Technical Support Specialist | Plan Document Specialist
North Canton, Ohio, United States
HybridFull Time
CBIZNYSE: CBZ: Provides financial, tax, and business advisory services to organizations.
5+ YOEHigh school diploma/GED, 5+ years retirement plan technical and compliance experience, ERPA designation (pursuing APR/APA preferred), expert knowledge of laws/regulations, proficient with Microsoft Office, Concur and Skype, coaching and leadership experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Concur, Skype
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Robertson Heating Supply: Wholesale distributor of HVAC and plumbing supplies to professionals.
HVAC and hydronic troubleshooting, pump sizing, radiant floor design, heat load calculations, training delivery, administrative correspondence, and proficiency with Microsoft Excel/Word/Outlook.
Microsoft Excel, Microsoft Word, Microsoft Outlook
Technical Support Specialist - Test & Ground Support Equipment - Aviation
Brecksville, Ohio, United States
FieldFull Time
TEST-FUCHS: Manufacturer of aerospace test systems and aircraft components.
8+ YOE8+ years aviation maintenance/GSE/aerospace test equipment experience, strong troubleshooting across hydraulic/pneumatic/electrical systems, customer-focused communication, willingness to travel up to 60% across North America and periodically internationally.
TruWest Holdings: Scales enterprise technology companies through strategic leadership and capital.
High school equivalency, technical support or repair experience, proficiency with Microsoft Office Suite, experience with Windows/iOS/Android, ability to follow/create workflows, lift up to 50 lbs, strong organization and communication.
Rochester or Cleveland or Saluda or Aiken or Altoona or Columbus or Miramar or Leonardtown or Uniontown or Morgantown or Cumberland or Grasonville or Groton or Johnstown
$19-$28/hrOnsiteFull Time
CogecoToronto Stock Exchange: CGO: Provides telecommunications and media services in Canada and USA.
2+ YOE2–4+ years in call center, dispatch, or technical support; HS diploma; strong customer service; KPI-driven; knowledge of Breezeline processes preferred.
Restaurant365: Cloud-based accounting and back-office software for restaurant operators.
Experience with payroll and HR systems, strong attention to detail, Excel proficiency, technical aptitude, and effective written and verbal communication.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; must lift 55+ lbs, have basic hardware troubleshooting skills, reliable transportation, and strong communication.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R Block: A tax services providing seasonal office support and in-person and digital tax preparation services.
Field-based operational and technical support for seasonal office setup and maintenance; ability to lift 55+ lbs, basic PC hardware and troubleshooting skills, reliable transportation, Microsoft Outlook/Teams/Office experience, strong communication and organization.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Beacon Biosignals: Provides AI-powered EEG monitoring and analytics for brain health.
2+ YOERequires 2+ years in sleep centers, clinical or technical support, or customer-facing work; phone support, documentation, troubleshooting, communication, organization, and confidential PHI handling skills. RPSGT or CCSH preferred.
EEG, Dreem EEG, AI, HIPAA, Protected Health Information (PHI)
H&R Block: A national tax preparation providing seasonal operational and technical support for office readiness.
Provide hands-on operational, technical, and logistical support for seasonal tax offices including office setup/closure, light building maintenance, PC hardware install/troubleshoot, inventory tracking, and timely material delivery; must lift ~55 lbs and have reliable transportation.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Columbus or Austin or Dallas or Cincinnati or Minnetonka or Cleveland or Houston or Akron
$70k-$140k/yrHybridFull Time
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
7+ YOE7+ years backend development with Java, API and event-driven architecture; SQL and databases (Oracle, Snowflake); 2+ years production support or infrastructure experience; Kubernetes/DevSecOps experience; cloud certifications preferred.
Java, SQL, Oracle, Snowflake, Kubernetes, DevSecOps, Spring, Spring Boot
LucieNYSE: OSCR: Provider of health insurance quoting and enrollment technology solutions.
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
i3 VerticalsNASDAQ: IIIV: Provides specialized software and payment solutions for public sector entities.
3+ YOEHigh school diploma required; bachelor\u0002s preferred or 3 years as a PaySchools Support Specialist (or 5 years applicable technical experience). Strong written/verbal skills, Microsoft Office, basic SQL, SME on multiple products.
System Reliability & Support Specialist, Senior-Site Reliability
Pittsburgh or Cleveland or Birmingham or Denver or Dallas or Phoenix
HybridFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
3+ YOEBachelor's degree and 3+ years of relevant industry experience preferred; experience with application support, Linux/Unix, databases, troubleshooting, monitoring, incident response, and technical documentation.
Java, Oracle, MongoDB, Kafka, Redis, Linux, Unix, OpenShift, Dynatrace, BigPanda, Elasticsearch, Grafana, SQL, Microsoft Excel, Application Programming Interfaces (API's), IT Service Management (ITSM)
NidecTokyo Stock Exchange: 6594: Manufactures electric motors and electronic components for industrial applications.
7+ YOERequires specialist operational systems knowledge and minimum 7 years experience; vocational/technical education may be required; ability to propose process improvements and coach team members.
Case Western Reserve University: Private research university providing comprehensive academic and degree programs.
2+ YOEExperience in healthcare simulation or related technical support; ability to recruit/train standardized patients, manage simulation activities, handle confidential information, and use technical tools; required experience minimum 2 years.