176 technical support specialist jobs at 113 companies in Leesburg, VA
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Technical Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
TechnoMile: AI-powered cloud platform for government contract lifecycle management.
4+ YOERequires 4 years of client-facing technical support experience, AWS, Python and BASH scripting, TCP/IP, Kubernetes, Linux command-line troubleshooting, strong analytical and communication skills, and US citizenship.
AWS, Python, BASH, TCP/IP, SSL, API, Kubernetes, Linux, Salesforce, Microsoft Power Apps, Microsoft Dynamics
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
3+ YOEBachelor's degree or equivalent education and experience, 3–5 years of client or technical support experience, strong troubleshooting, analytical, written, and verbal communication skills.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
DirectViz Solutions: Provides information technology and cybersecurity services to government agencies.
1+ YOERequires technical support, IT asset, inventory, compliance, or auditing experience; either a bachelor's degree with 1+ year relevant experience or high school diploma with 7+ years. ServiceNow, Active Directory, and troubleshooting skills required.
District of Columbia Public Schools: Public school district providing K-12 education in Washington, D.C.
Bachelor's degree required for business manager; two+ years related experience; for administrative officers, bachelor's degree and three+ years experience; master's degree preferred.
Irvine or Los Angeles or San Francisco or Washington
$61k-$100k/yrOnsiteFull Time
Crowell & Moring: International law firm providing litigation and corporate legal services.
2+ YOEBachelor's degree in an IT-related field or equivalent experience, 2+ years of directly related experience, advanced PC skills, troubleshooting ability, communication skills, and ability to lift up to 50 lbs.
iManage, ChangePro, Litera, Microsoft Office, Windows OS, Service Desk
mPower: Providing strategic consulting and IT services to federal agencies.
1+ YOERequires bachelor's degree plus 1 year, associate degree plus 3 years, or high school diploma plus 5 years of technical support experience; Windows, macOS, Linux, Microsoft suite, ServiceNow, and Public Trust clearance eligibility.
Windows 10, Windows 11, macOS, Linux, Ubuntu, Microsoft suite, ServiceNow, Active Directory, Mobile Device Management, MobileIron, Ivanti
Bering Straits Native Corporation: Provides government contracting, IT, logistics, and construction services.
3+ YOE3+ years IT support experience including Office 365, Active Directory, hardware, and Windows; strong troubleshooting, documentation, and communication skills; must pass drug screen and background check; may require security clearance and military site access.
Office 365 E5, One Drive, Microsoft Teams, SharePoint Online, INTUNES, Defender, Security and Compliance Center, Azure, Active Directory, Microsoft Deployment Toolkit, Microsoft Surface data Eraser, Windows 7, Windows 10, Microsoft Word, Microsoft Excel, Microsoft Outlook, Mersive/Solstice
Entarian: Provides mission-critical engineering and technology solutions for government agencies.
4+ YOEBachelor's degree with 4+ years experience or 8 years experience in lieu; macOS and Apple devices; VIP support; security and confidentiality; strong communication; eligible for DHS EOD clearance.
Advanced Management Strategies Group: Provides program management and technical support to federal agencies.
2+ YOEMid-level Technical Specialist to support program integration services for DoD/Federal programs; experience with financial systems and interagency transactions.
G-Invoicing, General Ledger, APMS, FSMS, Treasury Systems
Technical Trainer & Application Support Specialist
Washington, District of Columbia, United States
HybridFull Time
Improvix Technologies: Provides IT solutions and mission support for federal agencies.
7+ YOEActive Secret clearance, 7+ years combined training and technical support experience, Bachelor's degree or equivalent, instructional design and help-desk (Tier 1/2) expertise, strong communication and customer service skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, Microsoft Teams, Adobe Captivate, Camtasia, Articulate Storyline, ServiceNow, Jira Service Management
Michael Baker International: Engineering and consulting services for global infrastructure projects.
5+ YOEBachelor's degree and 5+ years of relevant experience; construction plan review, project coordination, stakeholder management, team leadership, independent work, communication, and problem-solving skills required.
The George Washington University: A private research university offering academic and degree programs.
Proficiency with R and R Shiny for building interactive dashboards; ability to analyze data per statistical analysis plans; prior relevant skills/training or experience required; strong communication and organization recommended.
Zimmerman Associates: Provides records management and engineering services to government agencies.
3+ YOEProvide helpdesk support via phone and email, create and track tickets, research and resolve technical and regulatory inquiries, follow policies, and communicate professionally.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Ability to set up and maintain seasonal office locations, lift up to 55 lbs, perform basic building maintenance and PC hardware support, travel between offices, and use Microsoft collaboration tools; CPR/technical certification not required.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Naval Surface Warfare Center Dahlgren Division: Develops and integrates advanced naval warfare and weapon systems.
1+ YOEAt least one year of specialized experience equivalent to NT-04/GS-11 or GS-12, including security briefings, inspections, records maintenance, and annual information-security audits.
Defense Industrial Security Clearance Office, Questionnaire for National Security Positions, Courier Authorization Cards
Pillsbury Winthrop Shaw Pittman: International law firm providing comprehensive legal and strategic advisory.
2+ YOEBA/BS degree, minimum 2 years legal or administrative experience, strong attention to detail, time management, written/verbal communication, discretion, and technical aptitude.
Technical IT Support Specialist - Associate (Job 1427)
Bethesda, Maryland, United States
$57k-$61k/yrOnsiteFull Time
DLHNASDAQ: DLHC: Provides health and national security solutions for federal agencies.
1+ YOERequires technical support experience, Windows 10/11, macOS, Linux, Microsoft suite, and ServiceNow. Education and experience may include a bachelor's with 1 year, associate's with 3 years, or high school diploma with 5 years. Public Trust clearance required.
Windows 10, Windows 11, macOS, Linux, Ubuntu, Microsoft suite, ServiceNow, Active Directory, Mobile Device Management, MobileIron, Ivanti