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98 technical support specialist jobs at 50 companies in Massachusetts

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Technical Support Specialist
Boston or Nashville or Raleigh or Costa Mesa or Dallas or Chicago
$68k-$102k/yr HybridFull Time
Schneider Electric
Schneider ElectricEuronext Paris: SU: Provider of energy management and industrial automation solutions.
2+ YOEBachelor's degree in electronics, mechanical engineering, or related technical field; 2+ years in eMobility or EV charging support; 3–5 years relevant technical support experience; MS Office and Zendesk experience.
Microsoft Office Suite, Zendesk, Wi-Fi
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1mo
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yr HybridFull Time
Vaisala
VaisalaNasdaq Helsinki: VAIAS: Manufactures weather and industrial measurement instruments.
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
viewLinc, Zoom, Microsoft Teams, Active Directory
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2mo
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Technical Support Specialist
Burlington or United States
HybridFull Time
Vecna
Vecna: Provides patient self-service and healthcare administrative software solutions.
1+ YOEBachelor's degree or equivalent experience; 1+ year technical support; knowledge of Linux, Tomcat, PostgreSQL, Java, scripting; strong root-cause analysis; independent work; good communication; occasional weekend/after-hours work.
Linux, Tomcat, PostgreSQL, Java, Scripting
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Technical Support Specialist - Government
Illinois or Kentucky or Kansas or Idaho or Delaware or Colorado or Nevada or Nebraska or Montana or Michigan or Maryland or Maine or Iowa or Florida or California or Utah or Ohio or New Jersey or Minnesota or Massachusetts or Indiana or Georgia or Arizona or Alabama or Wisconsin or Washington or Virginia or West Virginia or Oklahoma or Texas or Tennessee or Pennsylvania or North Carolina or New Mexico or New York or Missouri or Louisiana or Connecticut or Washington, D.C. or South Carolina or Oregon or New Hampshire
$54k-$80k/yr HybridFull Time
Relativity
Relativity: AI-powered platform for legal discovery and data intelligence.
Customer support experience, client-facing phone and email support, complex troubleshooting, SQL and Windows experience, technical support skills, and U.S. citizenship with Public Trust clearance eligibility.
SQL, Salesforce, Windows, Structured Query Language (SQL), Software Development Life Cycle (SDLC)
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1mo
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Senior Technical Support Specialist
Milton, Massachusetts, United States
OnsiteFull Time
Curry College
Curry College: Private four-year college offering undergraduate and graduate degrees.
Provide advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies; serve as senior escalation for complex issues and assist with employee onboarding.
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
Werfen
Werfen: Develops specialized diagnostic systems and reagents for clinical laboratories.
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
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3w
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Sr. Technical Support Specialist
Westford, Massachusetts, United States
OnsiteFull Time
Amtech Systems
Amtech SystemsNASDAQ: ASYS: Manufactures specialized equipment and consumables for semiconductor device production.
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
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1mo
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Technical Support Specialist
Boston, Massachusetts, United States
RemoteFull Time
parcelLab
parcelLab: Post-purchase experience software platform for ecommerce brands.
1+ YOEPrior customer support or operations experience (B2B SaaS a plus); ability to read/understand JavaScript; strong problem-solving and communication skills; native-level English; comfortable working in a software platform.
JavaScript
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Technical Support Specialist
London or Boston
OnsiteFull Time
Foundry
Foundry: Provides B2B technology media, data, and marketing services.
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
Nova Biomedical
Nova Biomedical: Develops and manufactures blood testing analyzers and diagnostic equipment.
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
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3mo
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Technical Support Specialist - AutoCAD Elec
Boston, Massachusetts, United States
$60k-$108k/yr OnsiteFull Time
Autodesk
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
6+ YOEProvide technical support for AutoCAD Electrical; 6+ years of industry experience; strong English communication; proficient with AutoCAD and AutoCAD Electrical; customer service oriented.
AutoCAD, AutoCAD Electrical
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1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
Copyright Clearance Center
Copyright Clearance Center: Provides collective copyright licensing and content management solutions globally.
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
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Manufacturing Technical Support Specialist
Hopkinton, Massachusetts, United States
$76k-$96k/yr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
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3mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
Revyse
Revyse: Software for multifamily property operators to manage vendor contracts.
2+ YOEProactive, detail-oriented support specialist with ~2+ years software support or customer service experience; strong technical aptitude, precision, documentation skills, and experience with helpdesk/project tools.
Notion, Zendesk
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3w
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Branch Specialist Technical Support
Randolph, Massachusetts, United States
$20/hr OnsiteFull Time
Sherwin-Williams
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
1+ YOEMust be 18+, legally authorized to work without sponsorship, valid unrestricted driver’s license, ability to lift 50–70 lbs, willing to work evenings and weekends; high school diploma and 1 year retail/delivery/customer service experience preferred.
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5d
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Technical Specialist
Houston or Boston
$46k-$70k/yr HybridFull Time
Conga
Conga: Sells software for managing revenue cycles and business contracts.
Experience in technical support or customer-facing technology roles, with troubleshooting, root-cause analysis, escalation, customer communication, product demonstrations, and consultative problem solving skills.
Salesforce
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2w
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AV and Technical Support Specialist
Byfield, Massachusetts, United States
$24-$27/hr HybridPart Time
The Governor's Academy
The Governor's Academy: Independent-educational boarding school for grades 9 through 12.
Experience with live AV setups and livestreaming, basic IT literacy (Mac/Windows/Google Workspace), ability to lift 50 lbs, schedule flexibility, valid driver's license; B.A./B.S. preferred.
OBS, YouTube Live, Google Workspace, Mac, Windows
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2d
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Technical Setup Specialist
Boston or Quincy
$65k-$70k/yr HybridFull Time
BizzyCar
BizzyCar: Automated recall and service management software for dealerships.
2+ YOERequires 2+ years in technical onboarding, implementation, project management, or IT support; knowledge of software configuration, APIs, integrations, professional communication, and managing multiple projects.
Salesforce, HubSpot, APIs, The Hive
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1w
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Techanical Customer Support Specialist
Burlington, Massachusetts, United States
$26-$28/hr OnsiteFull Time
Myomo
MyomoNYSE American: MYO: Myomo develops non-invasive powered arm braces for rehabilitation.
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
Arena, Microsoft Office, AI
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2w
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Technical Product Specialist, Paint
Andover, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
ICP Group
ICP Group: Manufactures specialty coatings, adhesives, and sealants for industrial use.
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
Microsoft Office
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