36 technical support specialist jobs at 25 companies in Massillon, OH
2w
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Technical Support Specialist
Cleveland, Ohio, United States
HybridFull Time
0+ YOEBachelor's degree or equivalent experience, 0-3 years related experience, customer-service and technical aptitude, strong communication, Microsoft Office proficiency.
Microsoft Office, Slack
3mo
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Technical Support Specialist
Cleveland, Ohio, United States
$48k-$60k/yr HybridFull Time
Associate degree or equivalent industry experience; previous call center or related support experience; construction knowledge preferred; proficient in Microsoft Office; SAP knowledge or willingness to learn; strong communication; ability to manage multiple priorities; travel occasionally; multi-language skills a plus.
Microsoft Office, SAP
2mo
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Senior Technical Support Specialist | Plan Document Specialist
North Canton, Ohio, United States
HybridFull Time
5+ YOEHigh school diploma/GED, 5+ years retirement plan technical and compliance experience, ERPA designation (pursuing APR/APA preferred), expert knowledge of laws/regulations, proficient with Microsoft Office, Concur and Skype, coaching and leadership experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Concur, Skype
3w
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HVAC and Hydronics Technical Support Specialist
Alliance, Ohio, United States
$60k-$70k/yr OnsiteFull Time
HVAC and hydronic troubleshooting, pump sizing, radiant floor design, heat load calculations, training delivery, administrative correspondence, and proficiency with Microsoft Excel/Word/Outlook.
Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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Technical Support Specialist - Test & Ground Support Equipment - Aviation
Brecksville, Ohio, United States
FieldFull Time
8+ YOE8+ years aviation maintenance/GSE/aerospace test equipment experience, strong troubleshooting across hydraulic/pneumatic/electrical systems, customer-focused communication, willingness to travel up to 60% across North America and periodically internationally.
WaliClean (WLC), test bench
2mo
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Specialist, Business Support
Rochester or Cleveland or Saluda or Aiken or Altoona or Columbus or Miramar or Leonardtown or Uniontown or Morgantown or Cumberland or Grasonville or Groton or Johnstown
$19-$28/hr OnsiteFull Time
2+ YOE2–4+ years in call center, dispatch, or technical support; HS diploma; strong customer service; KPI-driven; knowledge of Breezeline processes preferred.
2w
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Support Specialist, Workforce
Austin or Akron or Irvine or San Francisco
$22-$29/hr HybridFull Time
Experience with payroll and HR systems, strong attention to detail, Excel proficiency, technical aptitude, and effective written and verbal communication.
R365 Payroll, Microsoft Excel
1mo
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
1+ YOEHigh school/GED,1-3 years onboarding/implementation/customer success/technical support experience; strong communication, training, project management, and technical aptitude.
APIs, Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Akron, Ohio, United States
FieldPart Time
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; must lift 55+ lbs, have basic hardware troubleshooting skills, reliable transportation, and strong communication.
Microsoft Outlook, Microsoft Teams, Microsoft Office
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Akron, Ohio, United States
FieldPart Time, Seasonal
Provide hands-on setup, maintenance, and technical support for seasonal tax offices; lift/move equipment up to 55+ lbs; basic PC hardware troubleshooting; reliable transportation; strong communication and organization skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
5d
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Sleep Study Support Specialist
Cleveland, Ohio, United States
$34/hr HybridFull Time
2+ YOERequires 2+ years in sleep centers, clinical or technical support, or customer-facing work; phone support, documentation, troubleshooting, communication, organization, and confidential PHI handling skills. RPSGT or CCSH preferred.
EEG, Dreem EEG, AI, HIPAA, Protected Health Information (PHI)
1mo
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IS Technical Specialist/Back-end Tech Lead
Columbus or Austin or Dallas or Cincinnati or Minnetonka or Cleveland or Houston or Akron
$70k-$140k/yr HybridFull Time
7+ YOE7+ years backend development with Java, API and event-driven architecture; SQL and databases (Oracle, Snowflake); 2+ years production support or infrastructure experience; Kubernetes/DevSecOps experience; cloud certifications preferred.
Java, SQL, Oracle, Snowflake, Kubernetes, DevSecOps, Spring, Spring Boot
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Akron, Ohio, United States
FieldPart Time, Seasonal
Field-based seasonal role supporting office setup, basic hardware installation/troubleshooting, light maintenance, inventory management, and deliveries; must lift 55+ lbs and have reliable transportation and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Platform Onboarding Support Specialist
Tempe or Akron
$25-$27/hr HybridFull Time
1+ YOE1+ year onboarding/implementation, customer success, or technical support experience; excellent verbal/written communication; ability to run trainings, manage multiple onboardings, and explain technical concepts.
Salesforce, HubSpot, Zoho, Zendesk, Intercom, Asana, Trello, Notion
1mo
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Customer Supoort Specialist II
Canton, Ohio, United States
HybridFull Time
3+ YOEHigh school diploma required; bachelor\u0002s preferred or 3 years as a PaySchools Support Specialist (or 5 years applicable technical experience). Strong written/verbal skills, Microsoft Office, basic SQL, SME on multiple products.
Microsoft Office, SQL
1w
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System Reliability & Support Specialist, Senior-Site Reliability
Pittsburgh or Cleveland or Birmingham or Denver or Dallas or Phoenix
HybridFull Time
3+ YOEBachelor's degree and 3+ years of relevant industry experience preferred; experience with application support, Linux/Unix, databases, troubleshooting, monitoring, incident response, and technical documentation.
Java, Oracle, MongoDB, Kafka, Redis, Linux, Unix, OpenShift, Dynatrace, BigPanda, Elasticsearch, Grafana, SQL, Microsoft Excel, Application Programming Interfaces (API's), IT Service Management (ITSM)
1mo
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Customer Support Engineer
Brooklyn Heights, Ohio, United States
OnsiteFull Time
7+ YOERequires specialist operational systems knowledge and minimum 7 years experience; vocational/technical education may be required; ability to propose process improvements and coach team members.
2mo
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Electrical Product Specialist
Valley View, Ohio, United States
FieldFull Time
Provide technical support for product line, perform demonstrations, support sales reps, develop territory sales and markets; valid driver\u007Fs license and mechanical/technical aptitude required.
2mo
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Parts Specialist
Wooster, Ohio, United States
OnsiteFull Time
Provide parts and customer support: process orders/quotes, research parts and technical info, answer phone and email inquiries, expedite and track orders, maintain branch inventory, and use Outlook/Excel/Word and order/ERP systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, ERP, JD Edwards
1w
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Help Desk Specialist
North Canton, Ohio, United States
$38k-$50k/yr OnsiteFull Time
1+ YOEProvide Level I technical support for students, faculty, and staff; resolve account/password, email, portal, and application issues; 1+ year IT support experience; Associate in IT preferred or HS+2yrs.
Banner, Self Service Banner, Outlook, Gmail, Reftab
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