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142 technical support specialist jobs at 83 companies in Middletown, NJ

1w
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Technical Support Specialist
Newtown, Pennsylvania, United States
OnsiteFull Time
Catalyx
Catalyx: Provides machine vision and automation solutions for manufacturing.
2+ YOETwo or more years in technical support, customer service, field service coordination, help desk, or industrial equipment support; ticketing systems experience and technical troubleshooting skills required.
Zendesk, Salesforce Service Cloud, CRM, Microsoft Office, remote support tools, PLC
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Anrok
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
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Technical Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent
Diligent: Provides software for corporate governance, risk, and compliance management.
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
SaaS, Jira, SQL
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Technical Support Specialist
New York City, New York, United States
$64k-$100k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2+ years supporting technical products (SaaS/mobile), degree or bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL; strong written English and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yr OnsiteFull Time
Yeshiva University
Yeshiva University: Private university providing undergraduate and graduate degree programs.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
Solstice Advanced Materials
Solstice Advanced MaterialsNASDAQ: SOLS: Provider of specialty materials for industrial and commercial applications.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
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Technical Support Specialist (AI First)
New York City, New York, United States
HybridFull Time
DataSnipper
DataSnipper: Intelligent automation platform for audit and finance professionals.
2+ YOERequires 2–4 years in technical or application support in B2B SaaS, strong troubleshooting across logs, APIs, and developer tools, SaaS architecture knowledge, AI fluency, and professional English communication.
AI, Windows, Azure, Intercom, Zendesk, Jira, Excel, APIs
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Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify
Frontify: Platform for managing digital brand assets and team collaboration.
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
Intercom, Fin, SSO/SAML, DNS, APIs, Slack
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Specialist, IT – GxP Technical Support
Cranbury, New Jersey, United States
$54k-$82k/yr OnsiteFull Time
Rocket Pharmaceuticals
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOE1–3 years supporting IT systems in regulated environments; experience with GxP applications, Windows, macOS, Microsoft 365, endpoint technologies, identity platforms, access management, and regulated IT processes.
ServiceNow, Okta, Active Directory, Microsoft Entra ID, Microsoft 365, Windows 10, Windows 11, macOS, SSO, MFA, PPE, GxP
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2mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
Mount Sinai Health System
Mount Sinai Health System: Provides comprehensive hospital, clinical, and medical research services.
2+ YOETechnical training with 2+ years technical support or programming/systems experience; Bachelor's in Computer Science preferred; Microsoft Windows certification preferred.
Microsoft Windows
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
Mount Sinai Health System
Mount Sinai Health System: Integrated academic medical system providing patient care and research.
2+ YOETechnical training or BS in Computer Science preferred; Microsoft Windows certification preferred; 2+ years technical support or programming/systems experience in end-user computing or equivalent.
Microsoft Office Suite, Microsoft Windows
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Specialist, IT – GxP Technical Support
Cranbury, New Jersey, United States
$54k-$72k/yr OnsiteFull Time
Rocket Pharmaceuticals
Rocket PharmaceuticalsNASDAQ: RCKT: Developing gene therapies for rare and life-threatening diseases.
1+ YOERequires 1–3 years supporting IT systems in regulated environments, GxP experience, endpoint and identity platform support, strong communication, documentation, compliance, and customer service skills.
Windows 10, Windows 11, macOS, Microsoft 365, Okta, Active Directory, Microsoft Entra ID, ServiceNow, SSO, MFA, GxP, CAPA, PPE
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Technical Field Specialist
New York, New York, United States
$22-$23/hr FieldContract, Full Time
Service Measure
Service Measure: Provides global field data collection and customer experience measurement.
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
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Technical Operations Specialist
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yr OnsiteFull Time
Lotlinx
Lotlinx: AI software for auto dealer inventory management and marketing.
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
Figma
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
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2mo
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yr OnsiteFull Time
Solve Intelligence
Solve Intelligence: A startup building an AI platform that manages patent workflows from invention harvesting through litigation and licensing.
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Intercom, Zendesk, Linear, Pylon, Slack Connect, Loom
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Senior Support Specialist
New York, New York, United States
$65k-$85k/yr HybridFull Time
Rylo
Rylo: AI-powered communication platform for the Deaf and hard-of-hearing.
3+ YOERequires 3+ years in customer support, fluent English, strong technical and written communication, problem-solving, multitasking, and proficiency with Intercom, Mixpanel, Linear, Monday.com, and Asana.
Intercom, Mixpanel, Linear, Monday.com, Asana
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
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Technicial Support Specialist
Florham Park, New Jersey, United States
FieldFull Time
Mirion Technologies
Mirion TechnologiesNYSE: MIR: Manufacturer of radiation detection, measurement, and monitoring solutions.
3+ YOEBachelor's or equivalent experience, 3+ years in a medical device or product trainer role, strong communication and presentation skills, familiarity with nuclear medicine workflows, MS Office and database experience, ability to travel up to 75%.
Microsoft Office, database software
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Support Specialist
Princeton, New Jersey, United States
$70k-$119k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
2+ YOEBachelor's degree in a technical field required; 2+ years FinTech experience; fixed income and trade lifecycle knowledge; Charles River/OMS/EMS experience preferred; basic SQL skills; strong communication and analytical skills.
Charles River, OMS/EMS, SQL
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