115 technical support specialist jobs at 68 companies in Pacheco, CA
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Technical Support Specialist
New York City or San Francisco or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$64k-$100k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOERequires 2–3 years supporting technical products, technical education or equivalent experience, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication and troubleshooting skills.
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Gunderson Dettmer: Legal services for venture capital and technology companies.
2+ YOE2+ years technical support experience, strong Windows and networking skills, Active Directory experience, excellent communication, ability to travel between offices and work overtime.
Chevron Federal Credit Union: Member-owned credit union providing personal banking and lending services.
2+ YOE2+ years technical/desktop support in Windows enterprise; experience with Ivanti Neuron/Intune and ServiceNow; knowledge of Active Directory/Entra and TCP/IP; high school diploma or equivalent; strong troubleshooting and communication skills.
Active Directory, Entra, Windows 11, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Zoom, Microsoft Teams, remote access VPN, ServiceNow, Ivanti Neuron, Intune, Poly A/V, iPad, softphone
Touro University: Private university system offering higher education and professional degrees.
2+ YOEBachelor's degree or 2+ years of hands-on workstation and peripheral support experience; requires Windows and Mac support, networking, audiovisual systems, troubleshooting, customer service, and communication skills.
Windows, Mac, XP, iOS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MS Exchange, Active Directory (AD), Group Policies, LAN, WAN, VPN, VoIP, WiFi, MCSE, MCITP, CompTIA, Internet Explorer, Chrome, Firefox, FERPA, HIPAA
Nash: Provides an API-based platform for last-mile delivery orchestration.
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
FortinetNASDAQ: FTNT: Develops and sells cybersecurity software and network security appliances.
3+ YOE3+ years in technical support or system administration, networking and security knowledge, troubleshooting skills, communication ability, and willingness to work in the office 3–5 days weekly.
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Irvine or Los Angeles or San Francisco or Washington
$61k-$100k/yrOnsiteFull Time
Crowell & Moring: International law firm providing litigation and corporate legal services.
2+ YOEBachelor's degree in an IT-related field or equivalent experience, 2+ years of directly related experience, advanced PC skills, troubleshooting ability, communication skills, and ability to lift up to 50 lbs.
iManage, ChangePro, Litera, Microsoft Office, Windows OS, Service Desk
CorsairNASDAQ: CRSR: Sells high-performance gaming peripherals and PC hardware components.
Hands-on PC building/troubleshooting experience, strong knowledge of PC hardware, Windows, BIOS/UEFI, drivers and diagnostics; strong communication and customer-service skills.
Upwind Security: Provides a runtime-first cloud security platform for infrastructure protection.
1+ YOE1–3 years in external technical support roles, fluent English, MySQL, cloud, Docker, Linux, Kubernetes, OpenSearch, Grafana, bachelor's in Engineering/Cyber Security or equivalent.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
FigmaNew York Stock Exchange: FIG: Collaborative interface design and prototyping software for teams.
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Service Measure: Provides global field data collection and customer experience measurement.
2+ YOE2+ years relevant testing/support experience or BA/BS; 1+ year mobile QA or technical support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; valid driver’s license; strong communication and problem-solving skills.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
California Institute for Regenerative Medicine: Funds and accelerates stem cell and gene therapy research
3+ YOEProvide Tier 1-2 support for macOS, Windows, iOS, MDM (Jamf/Intune), Microsoft 365, identity management, networking, AV, SIEM monitoring; 3 years IT support experience; BS or equivalent experience; relevant technical certifications preferred.
Jamf, Microsoft Intune, Microsoft 365, Zoom, Microsoft Teams, WebEx, Slack, Adobe, Monday.com, Keeper, OneLogin, DocuSign, Calendly, Salesforce, Microsoft SharePoint, Microsoft Entra ID, FileVault, SIEM, DarkTrace, SentinnelOne, OVH, Otava, Amazon
Atlanta or Boston or Chicago or Fort Worth or Kansas City or Lakewood or New York City or Philadelphia or San Francisco or Tacoma or Washington
$108k-$173k/yrHybridFull Time
General Services Administration: Centralized procurement and property management for federal government agencies.
1+ YOEOne year of specialized experience equivalent to GS-12 supporting business and industry operations, evaluating product documentation, analyzing acquisition guidance, and providing product data for procurement.
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
United States or San Francisco or Portland or Seattle or Denver or New York City
$60k-$75k/yrRemoteFull Time
AllTrails: Mobile platform for discovering and navigating outdoor trails.
Technical or software support experience, high-volume ticket management, strong written and verbal communication, customer empathy, issue investigation, and cross-functional collaboration with product and engineering teams.