103 technical support specialist jobs at 62 companies in Palatine, IL
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Technical Support Specialist
Chicago, Illinois, United States
$60k-$95k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2+ years supporting technical products (SaaS/mobile), degree/bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL knowledge, strong communication and troubleshooting skills.
Northwestern University: Private research university providing higher education and academic research.
2+ YOEAssociate degree or equivalent education and experience, plus 2 years of IT, computer science user support, or relevant experience. Requires troubleshooting, documentation, collaboration, and endpoint technology skills.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows
Lawson ProductsNASDAQ: DSGR: Distributes industrial maintenance and repair supplies to commercial customers.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
Sourcebooks: Independent book publisher of fiction, non-fiction, and children's literature.
1+ YOERequires 1+ year supporting a 300+ user Active Directory and Office 365 environment, strong Windows and macOS knowledge, and excellent communication, organization, planning, and documentation skills.
Microsoft Teams, Active Directory, Microsoft Office 365, Windows, macOS
The GEO GroupNYSE: GEO: Operates private correctional facilities and community reentry programs.
1+ YOEHigh school diploma/GED; call center experience preferred; completion of internal Correctional Specialist I certification after training; 35 WPM typing; strong communication, confidentiality, troubleshooting, and computer skills.
The GEO GroupNYSE: GEO: Provides correctional, detention, and community reentry services.
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer
Technical Product Support Specialist - Hydrovac Trucks
Chicago, Illinois, United States
FieldFull Time
Brandt Group of Companies: Manufacturer and dealer of specialized heavy equipment.
5+ YOE5+ years field service or technical support for heavy equipment, strong mechanical/hydraulic/electrical troubleshooting, valid driver’s license, willingness to obtain CDL, traveling up to 70%.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
TEC Specialty Products: Manufacturer of professional flooring installation and repair products.
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
Service Technical Support Specialist - Agriculture Equipment
Racine or Ames or New Holland or Saskatoon
$56k-$98k/yrHybridFull Time
CNHNYSE: CNH: Designs and manufactures agricultural and construction machinery.
2+ YOEBachelor's degree in engineering or associate's plus 5+ years experience; strong hydraulics, electrical, and mechanical aptitude; diagnostic software and telemetry proficiency; excellent verbal and written communication.
diagnostic software, telemetry systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
DVSport: Provider of instant replay and digital video analysis software.
Experience with replay hardware/software, video capture/playback, HD-SDI and fiber transport, networking and managed switches; willingness to travel, evening and weekend availability; Associate/Bachelor preferred.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Provide technical support and troubleshooting for customers, educate about repair options and Apple products and services, and deliver exceptional in-store service.
Audiology Technical Support Specialist (Aurora (IL), United States)
Aurora, Illinois, United States
$73k-$85k/yrHybridFull Time
SonovaSIX Swiss Exchange: SOON: Designing and manufacturing hearing aids and cochlear implant systems.
3+ YOEMaster's in Audiology or Hearing Instrument Specialist license required (AuD preferred). 3+ years fitting/troubleshooting hearing aids, strong knowledge of hearing aid software (NOAH), CRM experience, excellent communication and problem-solving.
One Federal Solution: Provides professional and technical services to federal government agencies.
2+ YOEHigh school diploma or equivalent, two years of relevant administrative and technical support experience, active Secret clearance, strong communication and organizational skills, and Microsoft Office proficiency.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Invenergy: Develops, builds, and operates large-scale sustainable energy infrastructure projects.
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android
Badger MeterNYSE: BMI: Manufactures and sells water meters and flow measurement solutions.
Provide customer-facing technical support for Badger Meter products with troubleshooting, clear communication, escalation, and documentation; bachelor’s degree or 0–2 years tech/support experience preferred.
Provisur Technologies: Designs and manufactures industrial equipment for food processing and portioning.
3+ YOERequires 3+ years of technical service or support experience, high school diploma or equivalent, mechanical and electrical troubleshooting, schematic and drawing literacy, customer service skills, and Microsoft Office proficiency.
Microsoft Office, Windows, Outlook, PeopleSoft, Salesforce