96 technical support specialist jobs at 59 companies in Plainfield, IL
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Technical Support Specialist
Boston or Nashville or Raleigh or Costa Mesa or Dallas or Chicago
$68k-$102k/yrHybridFull Time
Schneider ElectricEuronext Paris: SU: Provider of energy management and industrial automation solutions.
2+ YOEBachelor's degree in electronics, mechanical engineering, or related technical field; 2+ years in eMobility or EV charging support; 3–5 years relevant technical support experience; MS Office and Zendesk experience.
IG North AmericaLondon Stock Exchange: IGG: Provides online trading platforms and live financial education content.
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
tastytradeLondon Stock Exchange: IGG: Online trading platform and financial education for retail investors.
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Lawson ProductsNASDAQ: DSGR: Distributes industrial maintenance and repair supplies to commercial customers.
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
BS in biomedical/computer/STEM (or associate + relevant experience); strong software comfort; customer service experience preferred; excellent English communication; ability to travel ~20% initially and ~10% ongoing; document work in Salesforce.
Sourcebooks: Independent book publisher of fiction, non-fiction, and children's literature.
1+ YOERequires 1+ year supporting a 300+ user Active Directory and Office 365 environment, strong Windows and macOS knowledge, and excellent communication, organization, planning, and documentation skills.
Microsoft Teams, Active Directory, Microsoft Office 365, Windows, macOS
Northwestern University: Private research university providing higher education and academic research.
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
The GEO GroupNYSE: GEO: Operates private correctional facilities and community reentry programs.
1+ YOEHigh school diploma/GED; call center experience preferred; completion of internal Correctional Specialist I certification after training; 35 WPM typing; strong communication, confidentiality, troubleshooting, and computer skills.
PiovanGroup North America: Manufacturer of automation and auxiliary equipment for plastics processing.
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
The GEO GroupNYSE: GEO: Provides correctional, detention, and community reentry services.
High school diploma/GED; proficient computer skills including Microsoft Word and Excel; ability to pass pre-employment tests (typing ≥35 WPM); strong interpersonal, written and oral communication; confidentiality; troubleshooting and multitasking skills; Correctional Specialist I certification after training; bilingual English/Spanish a plus.
Microsoft Word, Microsoft Excel, GPS, EM, iPad, breathalyzer
Piovan Group: Manufacturer of industrial automation and process cooling systems.
5+ YOEAssociate's degree or 5+ years' related experience; 3+ years process cooling preferred; knowledge of PLC ladder logic, AutoCAD, refrigerant systems, pumps, tanks, piping; excellent communication and customer service skills.
Technical Product Support Specialist - Hydrovac Trucks
Chicago, Illinois, United States
FieldFull Time
Brandt Group of Companies: Manufacturer and dealer of specialized heavy equipment.
5+ YOE5+ years field service or technical support for heavy equipment, strong mechanical/hydraulic/electrical troubleshooting, valid driver’s license, willingness to obtain CDL, traveling up to 70%.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
TEC Specialty Products: Manufacturer of professional flooring installation and repair products.
5+ YOEAssociate's degree required, 5+ years experience in customer service/technical support or sales in a manufacturing environment, advanced Microsoft Office/Windows proficiency, strong written/verbal communication and documentation skills.
DVSport: Provider of instant replay and digital video analysis software.
Experience with replay hardware/software, video capture/playback, HD-SDI and fiber transport, networking and managed switches; willingness to travel, evening and weekend availability; Associate/Bachelor preferred.
Audiology Technical Support Specialist (Aurora (IL), United States)
Aurora, Illinois, United States
$73k-$85k/yrHybridFull Time
SonovaSIX Swiss Exchange: SOON: Designing and manufacturing hearing aids and cochlear implant systems.
3+ YOEMaster's in Audiology or Hearing Instrument Specialist license required (AuD preferred). 3+ years fitting/troubleshooting hearing aids, strong knowledge of hearing aid software (NOAH), CRM experience, excellent communication and problem-solving.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Provide technical support and troubleshooting for customers, educate about repair options and Apple products and services, and deliver exceptional in-store service.