52 technical support specialist jobs at 26 companies in Romulus, MI
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Technical Support Specialist
Warren, Michigan, United States
OnsiteFull Time
Universal Logistics HoldingsNASDAQ: ULH: Provides transportation and logistics solutions across North America.
1+ YOEProvide onsite technical support including troubleshooting hardware/software, configuring and deploying equipment, updating ticketing records, and creating support documentation. 1+ year IT or business systems experience preferred.
365 Retail Markets: Global provider of unattended retail and self-checkout technology.
1+ YOE1-2 years experience handling high-end clients; proficient with Ubuntu/Linux; knowledge of Android/iOS, Windows 10, networking basics; Zendesk experience; strong communication and problem-solving skills.
Zendesk, Ubuntu/Linux, Android, iOS, Windows 10, SQL, Microsoft Office, FTP clients, email clients, web browsers
Oakland Community Health Network: Manages public mental health and substance use services in Oakland County.
4+ YOEHigh school diploma/GED, minimum 4 years clerical/technical support experience (up to 2 years education substitution), proficiency with Word/Excel/Power Bi/PowerPoint/ODIN, strong communication and organizational skills, reliable transportation.
Microsoft Word, Microsoft Excel, Power Bi, Microsoft PowerPoint, ODIN
StellantisNYSE: STLA: Designs, manufactures, and sells passenger cars and commercial vehicles.
3+ YOEBachelors degree,3+ years IT user-support experience,knowledge of Active Directory,VPN,group policies and MS365,PC hardware skills,AV setup experience,and ability to support executive events under pressure.
Active Directory, VPN, group policies, MS365, Microsoft OneDrive, Microsoft Mail, Microsoft Calendar, Windows PowerShell, Adobe, Autodesk, Unity, Unreal, Figma, Confluence
StellantisNYSE: STLA: Designs and manufactures vehicles for diverse global automotive brands.
3+ YOEBachelors degree and 3+ years IT experience; user support, Active Directory, VPN, Microsoft 365, PC hardware, audio/visual knowledge; ability to document and resolve issues; occasional evening and weekend work.
Active Directory, VPN, Group Policy, Microsoft 365, Microsoft OneDrive, Adobe, Autodesk, Unity, Unreal, Figma, Confluence, Windows PowerShell
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting seasonal office setup, hardware installation and troubleshooting, light facilities maintenance, inventory management, and delivery of supplies; ability to lift 55+ lbs, reliable transportation, and basic technical and Microsoft Office skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
4+ YOE4+ years supporting vehicle software reflash/diagnostic/test activities; tooling development, validation, troubleshooting; deep knowledge of vehicle communication protocols; willingness to support extended hours and up to 50% travel; degree or equivalent experience.
AlphaKOR: A full-service business technology provider of managed IT and software.
1+ YOEBilingual English/French IT support for remote and in-house workstation, printer, and end-user ticket resolution; VPN, networking and server troubleshooting; post-resolution follow-up; university degree or college diploma and ~1 year field experience preferred.
VPN, routers, firewalls, switches, wireless, Microsoft Server, SAN, Microsoft Exchange, Terminal Services, Microsoft Active Directory, virtualization, fault tolerance, disaster recovery, data backup, RMM
Savance: Provides customizable workplace accountability and visitor management software solutions.
2+ YOEBachelor's degree or 2+ years of related experience; technical problem-solving, client support, project coordination, and implementation skills. Preferred: SQL, testing, ticketing systems, Windows Server, HTML, CSS, and JavaScript.
SQL, Windows Server, HTML, CSS, JavaScript, EIOBoards, Visitor Management Systems, Digital Display Boards, Mustering Solutions
LSPedia: Provides traceability and compliance software for the pharmaceutical industry.
3+ YOERequires 3+ years in SaaS, application, technical, software, healthcare, or pharmacy support; ticket-queue management; structured troubleshooting; analytical problem-solving; strong written communication; U.S. work authorization; and Spanish proficiency.
OneScan Pharmacy Pro, Power BI, SQL, Freshdesk, Zendesk, Salesforce, ServiceNow, Jira, HubSpot, SFTP, AS2, EDI, XML, JSON, CSV
Steelhead Technologies: Cloud-based ERP software for manufacturing job shops.
Strong written and verbal communication, customer-facing experience, technical problem-solving ability, collaboration, independence, curiosity, resilience, and ability to learn manufacturing software.
NorthStar Care Community: Providing compassionate hospice and palliative care services to patients.
Owner of end-user EHR education and training; supports EHR design, implementation, and maintenance; requires technical proficiency, instructional and communication skills.
ITC Holdings: Operates high-voltage electric transmission systems in the United States.
5+ YOEBachelor's degree or equivalent, 5+ years document-control experience, SharePoint and MS Office proficiency, NERC compliance experience preferred, instructional design/training and technical writing skills.
SharePoint, Microsoft PowerPoint, Microsoft Office
H&R Block: A tax preparation and financial services providing seasonal office support and digital tax solutions.
Field-based seasonal role supporting office setup, basic building maintenance, PC hardware installation and troubleshooting, inventory management, ability to lift 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
St. Frances Cabrini Catholic School: Private Catholic PK-12 educational institution in Michigan.
3+ YOEBachelor's degree or equivalent experience, 3–5 years in software implementation, customer success, application administration, or related work, plus integration knowledge, communication skills, and stakeholder support experience.
Pushpay ParishStaq, ParishSOFT, Church Management System, CRM, financial systems, analytics/reporting tools, data warehouse, online giving, Microsoft Excel
General DynamicsNYSE: GD: Designs and manufactures military vehicles and defense systems.
7+ YOEBachelor’s degree preferred or equivalent experience; 7–10+ years in facility, lab, or technical operations; A/V technology, stakeholder management, cross-functional coordination, and problem-solving experience.