149 technical support specialist jobs at 87 companies in Roseland, NJ
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Technical Support Specialist
New York City, New York, United States
$85k-$101k/yr HybridFull Time
Requires professional technical expertise, customer-facing experience, rapid product learning, technical problem-solving, adaptability, and strong communication. Premium support experience is preferred; Customer Success experience is a plus.
AI, Zoom
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
2d
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Technical Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
SaaS, Jira, SQL
2w
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Technical Support Specialist
New York City, New York, United States
$64k-$100k/yr HybridFull Time
2+ YOE2+ years supporting technical products (SaaS/mobile), degree or bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL; strong written English and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1mo
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
2d
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Technical Support Specialist (AI First)
New York City, New York, United States
HybridFull Time
2+ YOERequires 2–4 years in technical or application support in B2B SaaS, strong troubleshooting across logs, APIs, and developer tools, SaaS architecture knowledge, AI fluency, and professional English communication.
AI, Windows, Azure, Intercom, Zendesk, Jira, Excel, APIs
1w
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Technical Support Specialist East Coast
New York City, New York, United States
$38k-$60k/yr RemoteFull Time
2+ YOE2–5+ years in technical customer support or customer engineering for complex B2B SaaS or AdTech; e-commerce data, mapping, catalog feeds, AI tools, analytical troubleshooting, and excellent English communication.
Zendesk, Confluence, Jira, CSV, XML, JSON, Google Merchant Center, Meta, Amazon
20h
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Specialist, Technical Support
Rahway or West Point
$87k-$137k/yr HybridFull Time
5+ YOERequires a high school diploma, 5 years of pharmaceutical or chemical automation engineering experience, and expertise in OT infrastructure, industrial automation, networking, virtualization, SCADA, MES, and regulated manufacturing systems.
SCADA, MES, PLC, HMI, DeltaV, VMware, PI Historian, Windows Server, Rockwell, Allen-Bradley, SAP, Ignition, DCS, LIMS, ITIL, Microsoft Active Directory, VLAN, SLA
20h
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Specialist, Technical Support
Rahway or West Point
$87k-$137k/yr HybridFull Time
5+ YOERequires 5 years of pharmaceutical or chemical automation engineering experience, high school diploma, and expertise in OT infrastructure, industrial automation, networking, virtualization, SCADA, MES, and regulated manufacturing systems.
DeltaV, Eppendorf, AMBR, DCS, PLC, HMI, SCADA, PI Historian, Rockwell, Allen-Bradley, MES, VMware, Windows, Windows Active Directory, Ignition, SAP, LIMS, ITIL, VLANs
6d
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Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
Intercom, Fin, SSO/SAML, DNS, APIs, Slack
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Specialist, IT – GxP Technical Support
Cranbury, New Jersey, United States
$54k-$82k/yr OnsiteFull Time
1+ YOE1–3 years supporting IT systems in regulated environments; experience with GxP applications, Windows, macOS, Microsoft 365, endpoint technologies, identity platforms, access management, and regulated IT processes.
ServiceNow, Okta, Active Directory, Microsoft Entra ID, Microsoft 365, Windows 10, Windows 11, macOS, SSO, MFA, PPE, GxP
2mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
2+ YOETechnical training with 2+ years technical support or programming/systems experience; Bachelor's in Computer Science preferred; Microsoft Windows certification preferred.
Microsoft Windows
2mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
2+ YOETechnical training or BS in Computer Science preferred; Microsoft Windows certification preferred; 2+ years technical support or programming/systems experience in end-user computing or equivalent.
Microsoft Office Suite, Microsoft Windows
1w
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Specialist, IT – GxP Technical Support
Cranbury, New Jersey, United States
$54k-$72k/yr OnsiteFull Time
1+ YOERequires 1–3 years supporting IT systems in regulated environments, GxP experience, endpoint and identity platform support, strong communication, documentation, compliance, and customer service skills.
Windows 10, Windows 11, macOS, Microsoft 365, Okta, Active Directory, Microsoft Entra ID, ServiceNow, SSO, MFA, GxP, CAPA, PPE
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Technical Field Specialist
New York, New York, United States
$22-$23/hr FieldContract, Full Time
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
1mo
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
1w
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Technical Operations Specialist
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yr OnsiteFull Time
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
2mo
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yr OnsiteFull Time
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Intercom, Zendesk, Linear, Pylon, Slack Connect, Loom
1w
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Senior Support Specialist
New York, New York, United States
$65k-$85k/yr HybridFull Time
3+ YOERequires 3+ years in customer support, fluent English, strong technical and written communication, problem-solving, multitasking, and proficiency with Intercom, Mixpanel, Linear, Monday.com, and Asana.
Intercom, Mixpanel, Linear, Monday.com, Asana
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