78 technical support specialist jobs at 49 companies in Ross, CA
1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
2w
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Technical Support Specialist
Redwood City, California, United States
$85k-$110k/yr OnsiteFull Time
2+ YOE2+ years technical support experience, strong Windows and networking skills, Active Directory experience, excellent communication, ability to travel between offices and work overtime.
Windows 10, Microsoft Office, Active Directory
1mo
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Technical Support Specialist
Concord, California, United States
$28-$38/hr HybridFull Time
2+ YOE2+ years technical/desktop support in Windows enterprise; experience with Ivanti Neuron/Intune and ServiceNow; knowledge of Active Directory/Entra and TCP/IP; high school diploma or equivalent; strong troubleshooting and communication skills.
Active Directory, Entra, Windows 11, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Zoom, Microsoft Teams, remote access VPN, ServiceNow, Ivanti Neuron, Intune, Poly A/V, iPad, softphone
1mo
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Technical Support Specialist , UK
United Kingdom or San Francisco
£40k-£60k/yr RemoteFull Time
5+ YOE5+ years in technical support or support engineering in SaaS, hands-on platform/integration investigation, experience with APIs/webhooks and observability tools, strong incident communication and escalation skills, UK-based.
Datadog, New Relic, Grafana, Pylon, Zendesk
5d
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Technical Support Specialist
Vallejo, California, United States
$53k-$65k/yr OnsiteFull Time
2+ YOERequires a bachelor's degree or 2+ years of hands-on IT experience, workstation and peripheral support, Windows/Mac, networking, audiovisual equipment, Microsoft Office, troubleshooting, communication, and customer service skills.
Windows, Mac, Windows XP, Windows 7, Windows 10, iOS, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Exchange, Active Directory, Group Policies, LAN, WAN, VPN, VoIP, WiFi, Internet Explorer, Chrome, Firefox, MCSE, MCITP, CompTIA, FERPA, HIPAA
6d
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
3w
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
5d
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Technical Support Specialist
Irvine or Los Angeles or San Francisco or Washington
$61k-$100k/yr OnsiteFull Time
2+ YOEBachelor's degree in an IT-related field or equivalent experience, 2+ years of directly related experience, advanced PC skills, troubleshooting ability, communication skills, and ability to lift up to 50 lbs.
iManage, ChangePro, Litera, Microsoft Office, Windows OS, Service Desk
2mo
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Technical Support Specialist (US West Coast)
San Francisco or California or Israel
RemoteFull Time
1+ YOE1–3 years in external technical support roles, fluent English, MySQL, cloud, Docker, Linux, Kubernetes, OpenSearch, Grafana, bachelor's in Engineering/Cyber Security or equivalent.
MySQL, Docker, Linux, Kubernetes, OpenSearch, Grafana, Slack, eBPF
6d
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
1mo
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TECHNICAL SERVICES SPECIALIST
Livermore, California, United States
$30-$38/hr OnsiteFull Time
Provide administrative support to R&D and Quality, create and manage MMRs, specifications, label review, data entry, and support regulatory and supplier programs. Bachelor\u0002s degree or equivalent work experience and administrative experience required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP Software, Genesis R&D, Genesis Supplement, Trace Gains
1w
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US-Technical Specialist
Corte Madera, California, United States
OnsitePart Time
Providing technical support and troubleshooting for customers, educating customers about products, and delivering exceptional in‑store service.
1mo
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
1mo
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TECHNICAL SERVICES SPECIALIST
Livermore, California, United States
$30-$38/hr OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience, administrative experience, familiarity with MMRs, specifications, batch records, GMPs; proficiency with Microsoft Word/Excel/Outlook and ERP; Genesis R&D preferred; strong communication and analytical skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP Software, Genesis R&D, Genesis Supplement
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
2mo
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IT Support Specialist
South San Francisco, California, United States
$116k-$140k/yr HybridFull Time
3+ YOEProvide Tier 1-2 support for macOS, Windows, iOS, MDM (Jamf/Intune), Microsoft 365, identity management, networking, AV, SIEM monitoring; 3 years IT support experience; BS or equivalent experience; relevant technical certifications preferred.
Jamf, Microsoft Intune, Microsoft 365, Zoom, Microsoft Teams, WebEx, Slack, Adobe, Monday.com, Keeper, OneLogin, DocuSign, Calendly, Salesforce, Microsoft SharePoint, Microsoft Entra ID, FileVault, SIEM, DarkTrace, SentinnelOne, OVH, Otava, Amazon
2mo
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IT Support Specialist
Livermore, California, United States
$28-$34/hr OnsiteFull Time
Provide onsite help desk support for virtual desktop environments, Active Directory, Windows365 and hardware; strong phone/communication skills and ability to research and learn common technical issues.
Virtual Desktop, Active Directory, Windows365, 10 Zig virtual desktops
3w
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IT Support Specialist
San Francisco, California, United States
$60k-$79k/yr HybridFull Time
1+ YOE1–2 years level‑1 technical support in mixed Mac/PC environments; experience with NinjaOne, Okta, Google Workspace, browsers, AV systems; strong communication and troubleshooting skills.
NinjaOne, Okta, Google Workspace, Chrome, Safari, Firefox, Google Meet, Zoom Rooms, Brainner AI
1w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1w
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Support Specialist, Workforce
Austin or Akron or Irvine or San Francisco
$22-$29/hr HybridFull Time
Experience with payroll and HR systems, strong attention to detail, Excel proficiency, technical aptitude, and effective written and verbal communication.
R365 Payroll, Microsoft Excel
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