144 technical support specialist jobs at 81 companies in Rye, NY
1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
4w
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Technical Support Specialist
New York, New York, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
6d
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
1mo
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Technical Support Specialist-Chillers
Morris Plains or Buffalo
$131k-$163k/yr HybridFull Time
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
SFDC
1d
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Technical Support Specialist East Coast
New York City, New York, United States
$38k-$60k/yr RemoteFull Time
2+ YOE2–5+ years in technical customer support or customer engineering for complex B2B SaaS or AdTech; e-commerce data, mapping, catalog feeds, AI tools, analytical troubleshooting, and excellent English communication.
Zendesk, Confluence, Jira, CSV, XML, JSON, Google Merchant Center, Meta, Amazon
3d
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Technical Support Specialist
New Haven, Connecticut, United States
OnsiteFull Time
3+ YOEBachelor's degree in mechanical or manufacturing engineering, 3–5 years of applicable experience, strong customer service, communication, organization, problem-solving, analytical, and multitasking skills.
remote support software, automated call distribution phone software, trouble ticket system
6d
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
1mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
2+ YOETechnical training with 2+ years technical support or programming/systems experience; Bachelor's in Computer Science preferred; Microsoft Windows certification preferred.
Microsoft Windows
1mo
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Technical Specialist- Pulmonary
New York, New York, United States
$59k-$82k/yr OnsiteFull Time
2+ YOETechnical training or BS in Computer Science preferred; Microsoft Windows certification preferred; 2+ years technical support or programming/systems experience in end-user computing or equivalent.
Microsoft Office Suite, Microsoft Windows
3w
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Technical Field Specialist
New York, New York, United States
$22-$23/hr FieldContract, Full Time
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript
1mo
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Technical Quality Specialist
San Francisco or New York City or United States
$45-$80/hr RemoteFull Time
4+ YOE4+ years in QA or technical support for SaaS, troubleshooting across Mac/Windows/iOS/Android, strong collaboration with Product/Engineering, and consultative communication skills.
Figma, Adobe Suite, Sketch, Framer
2mo
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yr OnsiteFull Time
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Intercom, Zendesk, Linear, Pylon, Slack Connect, Loom
3d
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Senior Support Specialist
New York, New York, United States
$65k-$85k/yr HybridFull Time
3+ YOERequires 3+ years in customer support, fluent English, strong technical and written communication, problem-solving, multitasking, and proficiency with Intercom, Mixpanel, Linear, Monday.com, and Asana.
Intercom, Mixpanel, Linear, Monday.com, Asana
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
1mo
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Technicial Support Specialist
Florham Park, New Jersey, United States
FieldFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in a medical device or product trainer role, strong communication and presentation skills, familiarity with nuclear medicine workflows, MS Office and database experience, ability to travel up to 75%.
Microsoft Office, database software
1mo
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Customer Support Specialist
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Zendesk, Intercom
2w
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Client Support Specialist
Ramsey or St Petersburg
$42k-$50k/yr OnsiteFull Time
2+ YOE2+ years supporting SaaS customers, experience with property management/PMS platforms preferred, strong technical troubleshooting, ticketing, reporting, and communication skills.
HubSpot, ClickUp, Yardi, RealPage, AppFolio, Rent Manager, Entrata
1w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
1mo
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Technical Operations Specialist
New York, New York, United States
$120k-$140k/yr HybridFull Time
5+ YOE5+ years in IT support/security or system administration; expertise in Microsoft 365, identity management, endpoint security, MDM, email security, vulnerability management, and compliance (SOC 2, PCI, ISO 27001).
Microsoft Office 365, Microsoft 365, Microsoft Entra ID, Conditional Access, MFA, Microsoft Intune, ManageEngine EndpointCentral, Microsoft Defender, Darktrace, Zscaler, Azure, AWS, GCP, Confluence, Jira, DLP, MDM, Windows, macOS
1w
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Technical Operations Specialist
United States or Boston or New York City or Providence or East Coast
$100k-$130k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years supporting cardiac medical devices in hospitals; troubleshooting electromechanical and software systems; customer-facing field service experience; medical device quality knowledge.
ERP, RMA, Quality Management Systems (QMS), ISO 13485, FDA Quality System Regulation (QSR/QMSR)
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