158 technical support specialist jobs at 98 companies in Secaucus, NJ
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Technical Support Specialist
Austin or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$57k-$90k/yrHybridFull Time
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
2+ YOERequires 2–3 years supporting technical products, SaaS or mobile experience, technical education or equivalent, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication.
monday.comNasdaq Global Select Market: MNDY: Public Israeli software providing AI-powered work management tools to organizations and teams worldwide.
Requires professional technical expertise, customer-facing experience, rapid product learning, technical problem-solving, adaptability, and strong communication. Premium support experience is preferred; Customer Success experience is a plus.
Anrok: The global sales tax solution built for modern commerce.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Private GRC SaaS providing governance, risk, compliance, audit, and ESG software to boards and organizational leaders.
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
Yeshiva University: Private nonprofit Jewish university serving undergraduate, graduate, professional, and rabbinic students in New York City.
2+ YOE2+ years help desk and A/V support, experience with Windows/macOS and Microsoft 365, ServiceNow, strong troubleshooting, communication, and documentation skills; Associate's degree in IT or equivalent.
Microsoft 365, Outlook, Teams, OneDrive, SharePoint, Office apps, ServiceNow, VoIP
HoneywellNASDAQ: HON: Global provider of industrial technology and advanced manufacturing solutions.
10+ YOEAssociate degree in engineering, 10+ years technical/field support experience, knowledge of refrigerant properties and chiller design, ability to travel domestically/internationally and visit commercial/industrial sites; EPA 608 preferred.
DataSnipper: AI-powered audit and finance automation software serving auditors and finance professionals.
2+ YOERequires 2–4 years in technical or application support in B2B SaaS, strong troubleshooting across logs, APIs, and developer tools, SaaS architecture knowledge, AI fluency, and professional English communication.
Topcon Healthcare: Private digital health providing AI-enabled eye-imaging, diagnostic, and connected-care solutions to healthcare providers.
Requires a bachelor's or associate degree in electronic, biomedical, or computer technology, strong IT knowledge, communication and problem-solving skills, and medical device repair experience.
SQL, Networking, Microsoft Windows, Microsoft Office
MSDNYSE: MRK: We use leading-edge science to save and improve lives.
5+ YOERequires 5 years of pharmaceutical or chemical automation engineering experience, high school diploma, and expertise in OT infrastructure, industrial automation, networking, virtualization, SCADA, MES, and regulated manufacturing systems.
DeltaV, Eppendorf, AMBR, DCS, PLC, HMI, SCADA, PI Historian, Rockwell, Allen-Bradley, MES, VMware, Windows, Windows Active Directory, Ignition, SAP, LIMS, ITIL, VLANs
National Service Network – Technical Support Specialist
Carlstadt, New Jersey, United States
OnsiteFull Time
H. Betti Industries: Family-owned American distributor of arcade, vending, gaming, billiards equipment, parts, service, and financing for entertainment operators.
Technical support experience preferred; advanced mechanical and electrical troubleshooting preferred. Requires problem-solving, communication, organization, prioritization, customer service, and technical documentation skills.
Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify: Swiss SaaS providing brand management software for marketers and creative teams.
Fluent German and English; Switzerland-based with hybrid St. Gallen work; technical SaaS support experience; knowledge of SSO/SAML, DNS, custom domains, APIs, web technologies, and support tools.
Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify: Swiss SaaS providing brand management software for marketers and creative teams.
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
Rocket PharmaceuticalsNasdaq: RCKT: Public biotechnology developing and commercializing gene therapies for patients with rare and life-threatening genetic diseases.
1+ YOE1–3 years supporting IT systems in regulated environments; experience with GxP applications, Windows, macOS, Microsoft 365, endpoint technologies, identity platforms, access management, and regulated IT processes.
ServiceNow, Okta, Active Directory, Microsoft Entra ID, Microsoft 365, Windows 10, Windows 11, macOS, SSO, MFA, PPE, GxP
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
First AdvantageNASDAQ: FA: Public HR technology and background-screening providing identity, verification, drug-screening, and workforce-monitoring services to employers.
2+ YOEHigh school diploma or equivalent and two years of experience maintaining records systems or in a related area. Requires fingerprinting knowledge, filing skills, fingerprint comparison ability, and office equipment proficiency.
Research Foundation for Mental Hygiene: Private nonprofit administering mental-health research and training programs for New York State mental-health agencies.
1+ YOEBachelor's degree, 1+ year relevant and customer service experience, and 1+ year Microsoft Office experience required. HTML and web meeting platform experience preferred; strong communication skills essential.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, HTML, Zoom, Webex, Microsoft Teams
Mount Sinai Health System: Academic medical system providing comprehensive patient care and research.
2+ YOETechnical training with 2+ years technical support or programming/systems experience; Bachelor's in Computer Science preferred; Microsoft Windows certification preferred.
Mount Sinai Health System: Academic medical system providing comprehensive patient care and research.
2+ YOETechnical training or BS in Computer Science preferred; Microsoft Windows certification preferred; 2+ years technical support or programming/systems experience in end-user computing or equivalent.
Rocket PharmaceuticalsNasdaq: RCKT: Public biotechnology developing and commercializing gene therapies for patients with rare and life-threatening genetic diseases.
1+ YOERequires 1–3 years supporting IT systems in regulated environments, GxP experience, endpoint and identity platform support, strong communication, documentation, compliance, and customer service skills.
Windows 10, Windows 11, macOS, Microsoft 365, Okta, Active Directory, Microsoft Entra ID, ServiceNow, SSO, MFA, GxP, CAPA, PPE
Terry Soot Management Group: Field data collection and geospatial operations for tech platforms.
2+ YOE2+ years technical testing/support or BA/BS; 1+ year QA or mobile app support; familiarity with mobile/web tech, Google Spreadsheets, Microsoft Excel; strong communication and troubleshooting skills; valid driver’s license.
Google Spreadsheets, Microsoft Excel, SQL, JavaScript