28 technical support specialist jobs at 14 companies in Ware, MA
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Sr. Technical Support Specialist
Westford, Massachusetts, United States
OnsiteFull Time
Amtech SystemsNASDAQ: ASYS: Manufactures specialized equipment and consumables for semiconductor device production.
5+ YOE5+ years technical support experience in semiconductor/electronics; bachelor\u0002s in electrical/mechanical engineering or equivalent; PLC and electrical troubleshooting; MES and communication protocol experience; strong communication and diagnostic skills.
MES, HERMES, OPC, REST, MQTT, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce, ERP, CAD, AI tools
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hrRemoteFull Time
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEAssociate degree required (Bachelor's preferred), 2+ years technical/field service experience, mechanical/electrical troubleshooting skills, customer service experience, Microsoft Office proficiency, ability to travel up to 10%.
Microsoft Word, Microsoft Excel, Outlook, PowerPoint
mSupply: Distributes repair parts for appliances, HVAC, and plumbing systems.
4+ YOEHigh school diploma, 4+ years HVAC experience, proficiency with Microsoft Office, strong math and communication skills, safety-sensitive role, background and drug screen required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yrOnsiteFull Time
Lotlinx: AI software for auto dealer inventory management and marketing.
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
Dow JonesNASDAQ: NWSA: A global information and media delivering data, news, and analysis to business leaders.
3+ YOE3-5 years electro-mechanical experience; PC support; electrical testing; ability to work nights, weekends, holidays; technical degree or equivalent military training or related experience.
Windows, Networking, VOM meter, Oscilloscope, Electrical testing equipment
News CorpNasdaq: NWSA: Global media, publishing, and digital information services.
3+ YOERequires 3–5 years of electro-mechanical experience, technical degree or equivalent training, PLC and electrical troubleshooting knowledge, PC support skills, networking basics, and effective communication.
PLC, VOM meter, oscilloscope, Microsoft Windows, Microsoft Windows operating system
H&R Block: A tax services provider delivering in-person and digital tax preparation and operational support to local offices.
Provides hands-on technical, operational, and logistical support for seasonal office setup and maintenance; basic PC hardware troubleshooting; ability to lift 55+ lbs; reliable transportation; Microsoft Outlook/Teams proficiency.
Microsoft Outlook, Microsoft Teams, Microsoft Office
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
Field-based role supporting setup, maintenance, and technical readiness of seasonal tax offices; must lift 55+ lbs, have basic hardware troubleshooting skills, reliable transportation, and strong communication and organizational skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Woodstock Academy: Independent high school providing day and boarding education.
Experience supporting instructional technology and providing technical support for hardware, software, and classroom technology; bachelor\u0002s degree or equivalent experience; strong communication and collaboration skills; must pass background check.
Microsoft Windows, macOS, iOS, mobile device management, Canvas, PowerSchool, Mosyle
H&R Block: A tax preparation providing seasonal tax office services and operational support.
Field-based seasonal role supporting office setup, basic building maintenance, PC hardware setup/troubleshooting, inventory management, lifting up to 55+ lbs, reliable transportation, and proficiency with Microsoft Outlook/Teams.
Microsoft Outlook, Microsoft Teams, Microsoft Office
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
2+ YOEMaintain and repair SCBA and related equipment, perform fit and flow testing, inspect PPE, manage air room systems, and document records; high school diploma, valid driver’s license, Scott Air Supplied Product Technician credential required.
SCBA track, fit and flow test equipment, Microsoft Word, Microsoft Excel, Microsoft Outlook
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
3+ YOE3-5 years service delivery or technical support experience in financial services; securities/broker-dealer experience preferred; FINRA licensure preferred; BS/BA preferred; strong communication, SLAs, vendor coordination.
VulcanForms: Provides industrial-scale metal additive manufacturing and precision machining services.
2+ YOEOperate and maintain LPBF printers, prepare and execute print builds, document processes, and support applications development; 2+ years AM or production experience; associate's or bachelor's in a technical field or equivalent experience.
CTI: Professional audio visual and unified communications integration services.
Experience with cloud telephony, number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication and customer service skills.