2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOETroubleshoot Windows/Linux hardware and networking, document support tickets, provide phone and remote support; 1+ year technical customer service and 2+ years computer operations experience preferred.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
2w
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Technical Support Engineer
Morrisville or Wichita
$79k-$118k/yr OnsiteFull Time
Provide advanced technical support for storage systems, troubleshoot software/hardware/network issues, create knowledge-base articles, and collaborate with engineering; bachelor’s degree or equivalent experience preferred.
Active IQ, ONTAP, NFS, SMB, TCP/IP, RAID
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical customer service, 2+ years computer operations; experience with Windows 7-10 and Linux; SQL/RDBMS preferred; strong troubleshooting, communication, and note-taking; ability to work nights, weekends, and on-call.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
4d
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Technical Support Specialist, Ion Chromatography
Pennsylvania or Morrisville or Pittsburgh
RemoteFull Time
3+ YOEDegree in a scientific/technical discipline with 3+ years (or Bachelor's with 5+ years) supporting analytical instrumentation; experience with ion chromatography, strong troubleshooting, communication, and remote support skills; Windows and CRM experience.
Chromeleon Chromatography Data System, Windows, CRM
2mo
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Technical Systems Support
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3-5 years of tech support experience with cybersecurity; Bachelor's degree or proven experience; strong problem-solving and communication skills; ability to work independently and in a team.
Windows, Windows Server, SQL, Virtualization, Microsoft 365, Firewall, VPN, Endpoint security, Backup solutions, Disaster recovery
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Technical Support Specialist III
Raleigh, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years in technical support; strong troubleshooting; SQL/BI; experience in B2B SaaS or hardware/software; cross-functional collaboration; excellent communication; documentation.
SQL, BI tools, Zoho, HubSpot, API, logs, AWS, network tools, ADB, browser inspectors
4d
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
3w
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Technical Support Specialist - Metabolomics Kits
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEBachelor's in molecular biology/chemistry/bioinformatics (Master's preferred),3+ years lab/technical support or life sciences software experience,LC-MS and metabolomics experience required,experience with bioinformatics and Salesforce Service Cloud preferred.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Teams, Xcalibur, MassHunter, Analyst, MassLynx
1mo
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Senior Technical Support Engineer - Care Delivery
Raleigh, North Carolina, United States
$118k-$177k/yr HybridFull Time
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Python, R, SQL, Jira, GitHub, OneVerily, Verily Workbench, Onduo, Stargazer
2d
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Technical Support Repair Technician
Morrisville, North Carolina, United States
OnsiteFull Time
3+ YOEAA/AS in engineering or equivalent experience, 3+ years in electronics manufacturing, IPC7711/7721 soldering knowledge, assembly and PCB repair, use of electronic test equipment, and MS Office proficiency.
Digital Multi-meter, Variable DC Power Supply, Microsoft Office
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
2w
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Technical Trainer
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOEDeliver hands-on technical training in a manufacturing site, support operator/craft certification, develop learning materials, and evaluate training effectiveness; 1+ years training and manufacturing experience preferred.
Learning Management Systems (LMS), Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Forms
1mo
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US-Technical Specialist
Raleigh, North Carolina, United States
OnsitePart Time
Providing in-store technical support and troubleshooting for customers, educating customers about products and repair options, and delivering exceptional customer service.
2d
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Program Support Assistant (OA)
Fayetteville, North Carolina, United States
$47k-$62k/yr OnsiteFull Time
1+ YOEProvide administrative, clerical, and technical support including data collection, scheduling, timekeeping, database/spreadsheet maintenance, VA system use, and 40 WPM typing; must be U.S. citizen and meet federal time-in-grade rules.
VISTA, Patient Consult Tracking Manager System, VA Integrated Scheduling System (ISS), VA software program, USA Hire
2d
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Technical Information Specialist
Fort Collins or Raleigh
$64k-$89k/yr OnsiteFull Time
1+ YOEBachelor's in biological or library sciences or equivalent experience; GS-09 requires 1 year specialized experience supporting technical content curation, information product development, and governance tasks.
USA Hire
1mo
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Senior Cloud Technical Lead
Cary or United States
HybridFull Time
8+ YOE8+ years technical experience including UNIX/Linux and consulting/support, 3+ years in consulting or systems support, Bachelor's in a quantitative field (or equivalent), container and orchestration experience, scripting (bash/PowerShell), authorized to work in the US.
Microsoft Azure, AWS, GCP, OpenShift, Python, Ansible, Kubernetes, UNIX, Linux, bash, Microsoft PowerShell, SAS
2mo
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Customer Support Manager
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE5+ years in technical or customer support in SaaS; leadership experience; strong analytics; collaboration with Product and Engineering; enterprise support experience preferred.
Intercom, AI-powered tools
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL