55 technical support jobs at 28 companies in Urbandale, IA
2mo
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Technical Support Specialist - Level 1
Waukee, Iowa, United States
OnsiteFull Time
Entry-level technical support role requiring problem-solving, customer service, and basic IT knowledge; flexible scheduling and ability to handle deskside and remote support.
3d
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Customer Service - Technical Support
United States or Urbandale
HybridFull Time
3+ YOEHigh school diploma or GED required; college degree preferred, industry knowledge, and three years of powersports customer service or sales experience preferred.
3w
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Service Technical Support Specialist - Agriculture Equipment
Racine or Ames or New Holland or Saskatoon
$56k-$98k/yr HybridFull Time
2+ YOEBachelor's degree in engineering or associate's plus 5+ years experience; strong hydraulics, electrical, and mechanical aptitude; diagnostic software and telemetry proficiency; excellent verbal and written communication.
diagnostic software, telemetry systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
1mo
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Tier 1 Technical Support Representative (REMOTE IOWA)
West Des Moines or Iowa
RemoteFull Time
1+ YOEHigh school diploma, 1+ years troubleshooting hardware/software, contact center experience, intermediate-advanced computer and internet skills, strong verbal/written communication and problem-solving.
OTAP (Over-the-Air-Programming), Internet
2mo
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Technical Analyst
Des Moines or Baton Rouge or Lincoln or Rosemont or Cedar Rapids
$85k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years analyst or platform admin experience, experience with enterprise platforms and GoAnywhere MFT, strong written/oral communication, Agile and Waterfall experience, system analysis and production support skills.
GoAnywhere MFT
1w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1w
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Support Technician (Night Shift)
Des Moines, Iowa, United States
$25-$29/hr OnsiteFull Time
3+ YOERequires 3–5 years in technical support focused on system administration or networking, intermediate infrastructure knowledge, strong communication and problem-solving skills, and ability to follow escalation procedures.
ServiceNow, IBM i, Windows, Unix, Linux, VMware, Nutanix AHV, HyperV, Dell, HPE, Lenovo, Cisco, Juniper, Arista, Palo Alto, Fortigate, Cisco ASA, Apache, IIS, MySQL, MS SQL, Mongo, IPSEC, SSL VPN, F5, NSX
2mo
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Seasonal, Operations Technical Specialist (Part Time)
Windsor Heights, Iowa, United States
FieldPart Time, Seasonal
Field-based seasonal role supporting setup, maintenance, hardware installation, inventory, and basic troubleshooting; must lift 55+ lbs, have reliable transportation, and basic technical and communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Windsor Heights, Iowa, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup and readiness; basic technical hardware setup/troubleshooting, ability to lift ~55 lbs, reliable transportation, strong communication and organization skills, Microsoft Office experience.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Customer Technical Specialist
Des Moines, Iowa, United States
$30k-$48k/yr OnsiteFull Time
0+ YOEU.S. citizen able to obtain/maintain DHS Entrance on Duty (EOD); hands-on desk-side IT support for desktops, laptops, VoIP, Cisco switches, fiber, and peripherals; ability to lift 40–50 lb and travel up to 25%.
Cisco switches, Cisco, Electronic Time and Attendance System (eTAS), VoIP, VTC, COTS, GOTS, Microsoft
1w
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Customer Support Specialist 1
Clive, Iowa, United States
OnsiteFull Time
Provide customer support including order entry, managing support cases and RMAs, prepare quotes, maintain customer records; strong communication, technical aptitude, analytical skills, and ability to handle multiple requests.
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Perry, Iowa, United States
FieldPart Time, Seasonal
Field-based role supporting seasonal office setup and readiness; basic technical hardware setup/troubleshooting, ability to lift 55+ lbs, reliable transportation, strong organization and communication, proficiency with Microsoft Outlook/Teams/Office.
Microsoft Outlook, Microsoft Teams, Microsoft Office
1mo
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Customer Technical Specialist
Des Moines, Iowa, United States
$30k-$48k/yr OnsiteFull Time
0+ YOEEducation/experience combination required (Bachelor's/0 yrs, Associate/2 yrs, HS/4 yrs); U.S. citizenship and ability to obtain/maintain DHS EOD clearance; desk-side IT support experience; experience with laptops, mobile devices, Cisco networking, and physical IT installs.
Cisco switches, Voice over Internet Protocol (VoIP), Electronic Time and Attendance System (eTAS), VTC, Cat6
2mo
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Geospatial Product Support
Urbandale, Iowa, United States
OnsiteFull Time
Provide expert technical support and training for Trimble geospatial products; travel locally/regionally; background in Land Surveying or Civil Engineering; independent with multi-priority management.
Trimble Access, Trimble Business Center, GNSS receivers, Robotic total stations, Digital levels, Troubleshooting tools
1mo
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Technical Service Specialist I
Clive, Iowa, United States
OnsiteFull Time
1+ YOE1–2 years service-desk or desktop support experience, high school diploma/GED, working knowledge of Windows and Microsoft 365, experience with ticketing/RMM (NinjaOne preferred), strong customer-service and communication skills.
NinjaOne, NinjaOne RMM, Microsoft 365, Outlook, Teams, OneDrive, KnowBe4 PhishER+
1mo
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Senior IT Support Analyst - Client Services
Ankeny, Iowa, United States
$73k-$96k/yr OnsiteFull Time
3+ YOEBachelor's in IT or equivalent, 3+ years IT support experience, expertise with Windows 11, Microsoft 365, Intune, SCCM, Autopilot, AVD, PowerShell; strong technical leadership and communication.
Windows 11, Microsoft 365, Intune, SCCM, Windows Autopilot, Azure Virtual Desktop, PowerShell, ServiceNow, Power BI, Microsoft Copilot
5d
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Driver Fitness Administrative Assistant 2
Ankeny or Ames
$50k-$74k/yr HybridFull Time
1+ YOERequires a bachelor's degree plus one year of administrative or technical support experience, five combined years of education and experience, or 12 months as an Iowa Administrative Assistant 1.
Total Compensation Calculator, Employee Assistance Program (EAP)
1w
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Sr. CAD/Revit Technician
West Des Moines, Iowa, United States
OnsiteFull Time
Proficiency in CAD and Revit for drafting, BIM modeling, and technical design support.
CAD, Revit
1mo
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Acturial BSA
Des Moines, Iowa, United States
$85k-$105k/yr OnsiteFull Time
8+ YOEElicit, analyze, and document business and technical requirements for actuarial systems; support UAT, production support, and modernization efforts; strong actuarial and insurance domain knowledge.
SAS, SQL, R, Python, AWS, JIRA, Microsoft Excel, Power BI, Tableau, APIs
1mo
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Biomedical Technician
West Des Moines, Iowa, United States
OnsiteFull Time
0+ YOEMaintain, troubleshoot, and repair dialysis, water treatment, and ancillary equipment; perform testing and documentation; manage inventory; provide on-call technical support.