2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOETroubleshoot Windows/Linux hardware and networking, document support tickets, provide phone and remote support; 1+ year technical customer service and 2+ years computer operations experience preferred.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
1mo
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Technical Support Engineer
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years technical support experience; knowledge of vulnerability management, web application security, TCP/IP, Windows/Linux, common OS services, firewalls/IDS, strong troubleshooting and communication skills; U.S. Person required; BS in CS or equivalent experience.
TCP/IP, OSI, SSL, ARP, DHCP, DNS, IIS, BIND, Apache, AD, WINS, Samba, SSH, Procmon, Regex, Oracle, Microsoft SQL, Microsoft Teams, Salesforce, Jira, Bash, Python
2w
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Technical Customer Support
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOE1+ years technical customer service, 2+ years computer operations; experience with Windows 7-10 and Linux; SQL/RDBMS preferred; strong troubleshooting, communication, and note-taking; ability to work nights, weekends, and on-call.
Windows 7-10, Linux, SQL, Relational Database Management Systems (RDBMS)
2mo
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Technical Systems Support
Raleigh, North Carolina, United States
OnsiteFull Time
3+ YOE3-5 years of tech support experience with cybersecurity; Bachelor's degree or proven experience; strong problem-solving and communication skills; ability to work independently and in a team.
Windows, Windows Server, SQL, Virtualization, Microsoft 365, Firewall, VPN, Endpoint security, Backup solutions, Disaster recovery
2mo
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Technical Engineering Sales Support
Raleigh, North Carolina, United States
OnsiteFull Time
0+ YOEEngineering/technical product support; customer service; quotations; design assistance; MS Word/Excel proficiency; ability to meet deadlines; positive attitude.
Microsoft Word, Microsoft Excel, Equipment quotation software
2mo
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Technical Support Specialist III
Raleigh, North Carolina, United States
OnsiteFull Time
5+ YOE5+ years in technical support; strong troubleshooting; SQL/BI; experience in B2B SaaS or hardware/software; cross-functional collaboration; excellent communication; documentation.
SQL, BI tools, Zoho, HubSpot, API, logs, AWS, network tools, ADB, browser inspectors
3d
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Technical Support Specialist
Raleigh, North Carolina, United States
$45k-$50k/yr OnsiteFull Time
Level 1 IT support experience, strong verbal/written communication, customer service, time management, problem solving, ability to learn new technologies, reliable vehicle, pass drug/background check; associate degree required, bachelor\u0000\u0000\u0000\u0000\u0000\u0000\u0000\u0000preferred.
Fortinet, Fortigate, Hyper-V, Microsoft 365, Azure, Exchange, Active Directory
4d
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Quality & Technical Support Leader
Goldsboro, North Carolina, United States
OnsiteFull Time
1+ YOETechnical knowledge of power delivery equipment, ability to perform failure analysis, strong communication and MS Office skills, ability to train and lead technicians. Bachelor\u0002s in electrical engineering or equivalent technical experience preferred.
Microsoft Office
1mo
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Senior Technical Support Engineer - Care Delivery
Raleigh, North Carolina, United States
$118k-$177k/yr HybridFull Time
3+ YOE3+ years with Python/R or similar, Bachelor's in Statistics/CS/Math/IS, familiarity with SQL, Jira, GitHub, cloud operations, strong troubleshooting and communication; able to reproduce and resolve complex technical issues; ~25% travel.
Python, R, SQL, Jira, GitHub, OneVerily, Verily Workbench, Onduo, Stargazer
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
2w
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Technical Trainer
Raleigh, North Carolina, United States
OnsiteFull Time
1+ YOEDeliver hands-on technical training in a manufacturing site, support operator/craft certification, develop learning materials, and evaluate training effectiveness; 1+ years training and manufacturing experience preferred.
Learning Management Systems (LMS), Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Forms
1mo
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US-Technical Specialist
Raleigh, North Carolina, United States
OnsitePart Time
Providing in-store technical support and troubleshooting for customers, educating customers about products and repair options, and delivering exceptional customer service.
1d
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Technical Information Specialist
Fort Collins or Raleigh
$64k-$89k/yr OnsiteFull Time
1+ YOEBachelor's in biological or library sciences or equivalent experience; GS-09 requires 1 year specialized experience supporting technical content curation, information product development, and governance tasks.
USA Hire
1mo
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Senior Cloud Technical Lead
Cary or United States
HybridFull Time
8+ YOE8+ years technical experience including UNIX/Linux and consulting/support, 3+ years in consulting or systems support, Bachelor's in a quantitative field (or equivalent), container and orchestration experience, scripting (bash/PowerShell), authorized to work in the US.
Microsoft Azure, AWS, GCP, OpenShift, Python, Ansible, Kubernetes, UNIX, Linux, bash, Microsoft PowerShell, SAS
2mo
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Customer Support Manager
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE5+ years in technical or customer support in SaaS; leadership experience; strong analytics; collaboration with Product and Engineering; enterprise support experience preferred.
Intercom, AI-powered tools
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
3w
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Data Support Specialist
United States or Raleigh or Denver
RemoteFull Time
3+ YOECustomer-facing data support role requiring data troubleshooting, ETL knowledge, SQL and relational database experience, Excel and CSV/EDI handling, 2–4 years technical customer support experience, and ability to explain technical concepts.
PostgreSQL, Snowflake, Azure, Microsoft Teams, Microsoft Excel, CSV, EDI, SQL
1d
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Support Engineer I
Raleigh, North Carolina, United States
$60k-$65k/yr HybridFull Time
2+ YOE2 years B2B technical support experience, strong OSI model and routing/switching knowledge, excellent customer service and documentation skills, reliable attendance, cooperative team working in fast-paced environments.
Unix, Linux, Javascript
2mo
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Applications Support Analyst
Wilson, North Carolina, United States
OnsiteFull Time
2+ YOE2+ years in Applications Support or related technical-operational role; experience with ERP/WMS/eCommerce; SQL querying; backlog management; strong cross-functional communication.
AWS, NetSuite, Oracle Cloud WMS, BigCommerce, Jira, Monday.com, SQL
1mo
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Seasonal, Operations Technical Specialist (Part Time)
Wilson or North America or Australia or Ireland or India
FieldPart Time, Seasonal
Provides hands-on operational, technical, and logistical support for seasonal office openings/closures; basic hardware setup and troubleshooting; ability to lift 55+ lbs; reliable transportation and strong communication skills.
Microsoft Outlook, Microsoft Teams, Microsoft Office