Manage operational platforms and technology (inspections, QR/task management, dashboards); onboard and train service workers; perform inspections and present operational analytics to clients.
GSKLondon Stock Exchange: GSK: Develops and manufactures innovative vaccines and specialty medicines.
Bachelor’s degree or equivalent experience; significant global technology or business service delivery leadership, vendor oversight, financial governance, executive partnership, and complex matrixed organization experience.
CI/CD, Cloud Based Services, Configuration Management (CM), Data Center Infrastructure Management (DCIM), Disaster Recovery (DR), Identity Access Management (IAM), Incident Management, Operating Systems (OS), Performance Tuning, Scripting, System Monitors, Vulnerability Management, SAFe, DevOps
Chicago or Boston or New York or Philadelphia or Arlington or Charlotte or Dallas or Los Angeles or Edison or Southfield
$182k-$214k/yrHybridFull Time
Grant Thornton: Provides audit, tax, and professional advisory services to businesses.
5+ YOEBachelor's degree and 5+ years in technology diligence or IT advisory for transactions; strong cloud, data, operating model, and integration/separation experience; travel up to 50%.
Milwaukee or Kansas City or Rolling Meadows or Naperville or Scottsdale or Raleigh or Jersey City or Newark or Norristown or Plano or Alpharetta or Cheshire or Sarasota or United States
$98k-$213k/yrHybridFull Time
IAT Insurance Group: Provides specialty property and casualty insurance and surety products.
7+ YOE7+ MgmtBachelor's in CS/engineering/business, minimum 7 years IT infrastructure or security operations leadership, strong infrastructure/cloud/networking knowledge, vendor/financial management, and US work authorization (no visa sponsorship).
New York City or Boston or Houston or Philadelphia or Phoenix or Chicago or Dallas
$134k-$268k/yrHybridFull Time
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
8+ YOE3+ Mgmt8+ years technology delivery/governance experience with 3+ years in senior/lead roles; experience with enterprise onboarding, security/identity processes, stakeholder engagement, and managing high-volume operational queues.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Senior Manager, Customer Service Technology Systems
Bridgewater, New Jersey, United States
$145k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufactures and sells printers, sewing machines, and office electronics.
8+ YOE8+ Mgmt8+ years leading customer service technology operations, vendor management, and multi-country implementations; Bachelor's in Business or related field; experience with CRM, telephony, IVR, chat, integrations, and analytics.
Salesforce, Oracle, Zendesk, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Houston or Milwaukee or Dallas or Columbus or Cincinnati or New York or Austin or Cleveland or Oklahoma City or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Morristown or San Francisco or Denver or Boston or Philadelphia or Overland Park or Charlotte or Seattle or Atlanta or Arlington or Detroit or Los Angeles or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$87k-$253k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE2+ MgmtConsulting experience with technology strategy in Resources (energy/utilities); bachelor's degree; 5+ years experience in operating model, M&A, tech value/cost take-out or tech-driven revenue growth; experience leading teams and writing business cases.
PPL CorporationNYSE: PPL: Provides electricity transmission, distribution, and utility services.
10+ YOE3+ MgmtBachelor's degree and 10+ years related experience (including 3+ years leadership). Experience leading enterprise application delivery, modernization, integration, production support, vendor management, and roadmap/portfolio planning in regulated operational environments.
Director of Technology Infrastructure & Operations
Minneapolis or Philadelphia
$215k-$248k/yrHybridFull Time
Faegre Drinker: International law firm providing litigation, regulatory, and business services.
10+ YOE5+ MgmtBachelor's in CS/IT/MIS,10+ years IT infrastructure experience,5+ years leadership,deep knowledge of hybrid cloud (Azure),data center,networking,virtualization,ITIL,IT budgeting ($10M+),project and security experience.
Azure, Microsoft 365, Teams, SharePoint, VMware, Hyper-V, ITIL, VoIP, video conferencing
Chelten House Products: A family-owned food manufacturer producing sauces, dressings, and related products with a focus on quality and operational excellence.
5+ YOE5+ years supporting OT/ICS in manufacturing, experience with Wonderware (AVEVA) and industrial automation, strong industrial networking and OT cybersecurity knowledge, project management and stakeholder skills, bachelor's degree or equivalent experience.
Midea GroupShenzhen Stock Exchange: 000333: Manufactures and distributes a wide range of home appliances.
8+ YOEBachelor's degree,8+ years IT operations experience supporting supply chain/logistics systems (EDI,WMS,TMS,ERP),data-driven reliability improvements,root-cause analysis,team management and stakeholder communication.
EDI, WMS, TMS, ERP, SAP, Oracle, Microsoft Dynamics, APIs, message queues
Raising Cane's: Fast-food chain specializing in chicken finger meals.
3+ YOERequires a high school diploma, valid state-issued driver's license, 3+ years of restaurant or retail management experience, company training, flexible shift availability, travel, communication, analytical, and technology skills.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
Atlanta or Charlotte or Columbus or Fort Lauderdale or Newark or Orlando or Phoenix
HybridFull Time
Abacus: Global provider of managed IT and cybersecurity services.
5+ YOE5+ years in IT/business roles advising C-level and IT management; experience with MSPs and client relationship management; strong communication, negotiation, and project skills; CHPSE certification to be obtained; PMP preferred.
Director of Technology Services & Practice Leadership
Plymouth Meeting, Pennsylvania, United States
$130k-$160k/yrHybridFull Time
Trellis for Tomorrow: Empowering youth through experiential gardening and food security programs.
7+ YOE7+ Mgmt7+ years leading technology services or managed services organizations, experience managing delivery teams, strong operational and financial acumen, executive presence, and people development skills.
Director, Technology Services, Rowan-Virtua School of Osteopathic Medicine Information Resources & Technology (Internal Applicants Only)
Stratford, New Jersey, United States
$110k-$127k/yrOnsiteFull Time
Rowan University: Public research university offering undergraduate and professional degree programs.
5+ YOE2+ MgmtBachelor's degree, 5+ years technology support experience, 2+ years supervising technical staff, strong communication, customer service, IT operations and academic/instructional tech experience.