Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Shane Co.: Retailer of diamonds, engagement rings, and fine jewelry.
1+ YOE1+ year face-to-face customer service experience required; supervisory experience preferred. High school diploma required. Strong written/spoken English, cash handling, organizational and technology skills.
MagniteNASDAQ: MGNI: Independent sell-side platform for digital media advertising.
Expertise with SQL and Python, experience in programmatic advertising/CTV, strong troubleshooting, technical writing, project coordination, and aptitude for applying AI to operational workflows.
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
6+ YOEBachelor's degree preferred, 6+ years program/project management in technology, familiarity with Agile/Waterfall, strong stakeholder management and budgeting; PMP is advantageous.
CrocsNASDAQ: CROX: Design and distribution of casual foam footwear and accessories.
5+ YOE2+ Mgmt5+ years systems/endpoint administration, 2+ years leadership, experience with Intune/JAMF/endpoint platforms, Windows/Linux servers, Active Directory, PowerShell, VMware; bachelor's in CS/IS or equivalent experience preferred.
Microsoft Endpoint Manager (Intune), Patch-my-PC, JAMF, Active Directory, PowerShell, VMware, Office 365, Azure, Exchange, SharePoint, Python, Bash, EDR
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
12+ YOE~12+ years contact center/customer service and consulting experience; 3–5 years functional consulting; strong contact center technology, analytics, stakeholder management, workshop facilitation, and SDLC/Agile experience.
DanoneEuronext Paris: BN: Global food and beverage producing dairy and plant-based goods.
7+ YOEBachelor's degree,7+ years in technology/data/business partnering or product management, experience with operations/manufacturing preferred, strong stakeholder management and agile/product skills.
Vancouver or Seattle or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City
OnsiteFull Time
Absolute Security: Provides self-healing endpoint security and zero trust networking solutions.
5+ YOE5+ years in channel operations or partner program management within software/SaaS/technology; strong program management, cross-functional collaboration, analytics, and partner enablement experience.
Vintage Corporation: Provides property management services for residential and commercial assets.
Experience in property management or customer service preferred, working knowledge of leasing and real estate law, driver's license required, basic Microsoft Office and office technology skills.
Microsoft Office Suite, iPhone, iTunes, Adobe Acrobat
Memphis or Harrison or Colorado Springs or Grand Junction or Henderson or Mead or Gypsum or Effingham or Kankakee or Lincoln or Quincy or Rockford or Aurora or Bolingbrook or Chicago Heights or Des Plaines or Elmhurst or Forest View or Joliet or Schaumburg or Summit-Argo or Zion or Plattsburgh or Buffalo or Watertown or North Chili or East Syracuse or Nichols or Bethpage or Montgomery or West Babylon or New Jersey or United States
$104k-$182k/yrHybridFull Time
FedEx FreightNYSE: FDX: Provides less-than-truckload freight transportation and shipping services.
5+ YOEBachelor's degree or equivalent experience; 5 years of progressive enterprise application delivery, technology ownership, operations, integration, modernization, or transformation experience; finance systems and leadership experience preferred.
DanoneEuronext Paris: BN: Global food and beverage producing dairy and nutrition.
7+ YOEBachelor's degree,7+ years in technology/product/business partnering,experience with operations/manufacturing/supply chain preferred,strong stakeholder management,product and agile experience,excellent communication and analytical skills.
SiteOne Landscape SupplyNYSE: SITE: Wholesale distributor of landscaping and irrigation products for professionals.
4+ Mgmt4+ years managerial experience preferred; knowledge of sales & operations planning, demand forecasting, P&L, customer service, leadership, and willingness to adopt new technologies; high school required, higher education preferred.
Digital Operations Support Analyst - Cat Customer Support
Broomfield or Chicago or Peoria or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Experience supporting enterprise digital platforms, service management, analytics and reporting; strong communication, problem solving, Agile familiarity, and Microsoft 365 proficiency; bachelor's degree or equivalent preferred.
AEM, DAM, eCommerce, Salesforce, Power BI, Tableau, Jira, Azure DevOps, Rally, Mingle, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Teams
Xponential FitnessNYSE: XPOF: Global franchisor of boutique fitness and wellness studio brands.
Management and leadership experience with proven sales and coaching results, strong communication, organization and problem-solving skills, comfortable with technology, flexible availability including mornings, evenings, weekends and holidays.
Club PilatesNYSE: XPOF: Operates a global network of group Pilates fitness studios.
Experience managing or leading teams, proven sales and business growth results, coaching experience, strong communication and organizational skills, comfort with technology and reporting, and flexibility to work mornings/evenings/weekends/holidays.
Systems Infrastructure & Network Security Operations Engineer
Spring or Fort Collins
$93k-$144k/yrOnsiteFull Time
HPNYSE: HPQ: Manufacturer of personal computers, printers, and imaging devices.
6+ YOE6+ years networking and systems experience with zero-trust design, IaC and automation (Ansible, Terraform, Python), CI/CD for network assets, vulnerability management, cloud networking, and architecture governance; technical degree or equivalent experience.
Sierra Space: Develops spacecraft and infrastructure for orbital and space transportation
Lead and optimize IT support operations, manage support teams, implement service management best practices, maintain IT security and vendor relationships; bachelor's in related field or equivalent experience required.
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
10+ YOE10+ years in business management, sales funnel tracking, or business analytics; advanced university degree or equivalent; executive communication, global matrix experience, AI and enterprise technology market knowledge.