113 technology services lead jobs at 62 companies in Boston, MA
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Lead Technology Services Specialist
Madison or Boston
$99k-$167k/yrHybridFull Time
American Family Insurance: Provides diverse insurance products and comprehensive financial services.
Experience leading IT operations support and ITSM analytics, with knowledge of ServiceNow, Tableau, GCP, BigQuery, ITIL, infrastructure domains, managed services, and data governance.
ServiceNow, Tableau, Google Cloud Platform (GCP), BigQuery, ITIL
American Family Insurance: Provides insurance for vehicles, homes, businesses, and lives.
Experience leading ITSM analytics and operations support, with ServiceNow, Tableau, GCP, BigQuery, ITIL, data governance, dashboard development, and managed service delivery knowledge.
ServiceNow, Tableau, Google Cloud Platform (GCP), BigQuery, ITIL
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
New York or Chicago or Boston or Atlanta or Irving
$200k-$270k/yrHybridFull Time
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
10+ YOE10+ years in solution architecture focused on AI/ML and Microsoft Cloud; customer-facing professional services experience; proven prototyping and delivery of enterprise AI/ML solutions; strong stakeholder communication.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
Flagship Pioneering: Conceives, creates, and builds life science platform companies
7+ YOE7+ years supporting or leading enterprise applications; bachelor\u0002s or equivalent; experience with MSP/vendor management, ITSM/ITIL, incident/change management, application implementations, and operational metrics.
Jira Service Management, Workato, UKG, NetSuite, Salesforce, Coupa
Supervisory Information Technology Specialist (Director)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$148k-$197k/yrOnsiteFull Time, Temporary
Animal and Plant Health Inspection Service: Protects and promotes U.S. agricultural health and animal welfare.
1+ YOEGS-15 applicants need one year of specialized experience equivalent to GS-14 leading IT customer services, developing performance metrics, advising executives, preparing budgets, and overseeing staff; federal promotion applicants need 52 weeks at GS-14.
USA Hire, USAJOBS, Service Delivery Managers (SDM), eHR Apps (ePMA)
Digital Solutions Lead, Patient Services (Immunology) (Atlanta, Georgia, US)
Atlanta or Raleigh or Boston
$148k-$194k/yrHybridFull Time
UCBEuronext Brussels: UCB: Develops biopharmaceutical treatments for neurology and immunology patients.
10+ YOETen+ years in pharma/healthcare/digital health; five+ years in patient services operations; proven leadership of digital transformation; strong PM, stakeholder, and vendor experience; ability to translate data into executive insights.
Project management tools, Digital platforms, Data analytics
Behavioral Health Network: Provides behavioral health and addiction treatment services.
7+ YOE5+ MgmtBachelor's degree or equivalent experience, 7+ years in healthcare applications or technology leadership, and 5+ years leading people. Requires EHR, clinical workflow, HIPAA, and 42 CFR Part 2 experience.
Principal - Cloud Engagement Lead, Microsoft - Financial Services
Philadelphia or Boston or New York
$160k-$200k/yrRemoteFull Time
EPAM SystemsNYSE: EPAM: Provides global digital platform engineering and software development services.
10+ YOE5+ MgmtBachelor's degree,10+ years in technology consulting/cloud services with 5+ years growing cloud business; strong Microsoft partner experience, executive communication, business development and cloud engineering expertise.
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
15+ YOE8+ Mgmt15+ years technology experience with 8+ years leading authentication engineering/operations; deep hands-on expertise in Active Directory, Entra ID, Kerberos, SAML/OIDC, FIDO2/MFA; regulator/audit-facing experience and Tier-0 resilience ownership.
Active Directory, Microsoft Entra ID, Entra Connect, Kerberos, Group Policy, Conditional Access, SAML, OIDC, FIDO2, WebAuthn, LDAP
Lead Service Desk Specialist, Technology Experience & Community
Boston, Massachusetts, United States
$100k-$140k/yrHybridFull Time
Boston University: Private research university providing higher education degree programs.
3+ YOEBachelor's degree or equivalent experience and 3+ years in technical support, client services, or IT support. Requires advanced technical and computer skills plus analytical and project/process management skills.
Colorado Springs or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$163k-$194k/yrFieldFull Time
Avanade: Provides Microsoft-focused IT consulting and digital transformation services.
10+ YOERequires 10+ years leading enterprise technology, consulting, or professional services sales organizations, with experience managing sales teams, regional revenue, forecasting, pipelines, partnerships, and technology solutions.
Microsoft, AI, Data, Security, Cloud, Digital Workplace, Business Applications
Family Service Association: Provides social and behavioral health services to families.
IT experience in network design, Windows Server, cloud services, and Microsoft 365 administration; supervisory experience preferred. Must lift equipment, climb stairs, work on ladders, and pass MA CORI and CPS checks.
Jira Service Manager, Kaseya365, Microsoft 365, Microsoft Entra, Microsoft Intune, Microsoft Exchange, Windows Server, Electronic Health Record (EHR), Continuity of Operations Plan (CoOP)
Merrimack Health: Provides comprehensive medical services and inpatient hospital care.
2+ YOELead Medical Technologist with MT(ASCP) and BS in Medical Technology; 2+ years hospital experience; supervisory exp desirable; Histology certification required; advanced certification preferred.
Laboratory Information System, ASCP MT, ASCP Histology
BNYNYSE: BK: Global institution managing and servicing financial assets worldwide.
Lead day-to-day client processing operations, act as primary client contact, handle complex inquiries, update client records, and coordinate with technology teams. High school required; bachelor’s preferred; local/regional licenses may be required.
Digital Services & Digital Accessibility Program Lead (Digital Technical Architect)
Boston, Massachusetts, United States
$132k-$195k/yrHybridFull Time
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
4+ YOERequires four years of professional or practical information technology security experience, or equivalent substitutions; leadership, web technologies, content management, accessibility, quality assurance, and stakeholder coordination experience preferred.
Digital/IT Site Services Facilities Engagement Lead, CGO, Onsite Multiple US Location Options
Tucson or Andover or McKinney or Richardson or Huntsville or Fort Wayne
$132k-$252k/yrOnsiteFull Time
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
10+ YOEU.S. citizen with active DoD Secret clearance, typically 10+ years relevant experience, university degree or equivalent, IT/vendor management, ITIL and project management knowledge, ability to support factory/manufacturing sites.
EY: Global firm providing audit, tax, and professional consulting services.
4+ YOE5+ years technology delivery experience in financial services (or 4 with graduate degree); experience leading teams, agile delivery, product management, and private-markets systems; bachelor’s degree in related field required.