45 tier 1 jobs at 37 companies in Illinois
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Tier 1 Engineer
Tinley Park, Illinois, United States
$35k-$50k/yr OnsiteFull Time
Provide first-line helpdesk support, troubleshoot hardware/software/network issues, travel to client sites (up to 50%), lift up to 50 lbs, and work in confined spaces; bachelor's degree or related experience required.
3w
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Tier 1 Support
East Peoria, Illinois, United States
OnsiteFull Time
High school diploma/GED, willing to train, strong customer service and documentation skills, ability to work nights/weekends and participate in on-call rotation, clean driving record and pass background check.
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
1mo
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Tier 1 Technician
Naperville, Illinois, United States
$40k-$55k/yr HybridFull Time
1+ YOEHigh school diploma or equivalent, 1-2 years technical support experience (MSP preferred), working knowledge of Windows 10/11 and Microsoft 365, familiarity with Active Directory, strong documentation and communication, valid driver's license and ability to travel to client sites.
Windows 10, Windows 11, Microsoft 365, Active Directory, Extra ID, Autotask, IT Glue, RMM, Windows Autopilot
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Tier 1 Support Specialist TOSA (Secondary) 1.0 FTE
Illinois, United States
OnsiteFull Time
Provides Tier 1 instructional and operational support for secondary schools district-wide; district start date August 2026.
2mo
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Helpdesk Technician - Tier 1
Manteno, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOECompTIA A+ and Net+ required, 2+ years IT MSP experience, proven help desk/customer support skills, ability to diagnose and resolve basic technical issues, strong documentation and communication, weekend on-call rotation.
Softphone, Entrepreneurial Operating System (EOS)
2w
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Technology Tier 1 Specialist
Momence, Illinois, United States
$16/hr OnsiteFull Time
Provide first-level IT support, perform account administration (Google, Active Directory), maintain inventory, generate purchase orders, type 50 WPM, and must have citizenship/residency or valid work authorization.
Google Apps for Education, G-Mail, Microsoft Active Directory, TeacherEase SIS, Uniflow, Proximity card access, Windows, Chromebook, iPad, Multifunction copier
1w
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Support Technician - Tier 1
Buffalo Grove, Illinois, United States
$50k-$55k/yr OnsiteFull Time
0+ YOEHigh school diploma or GED, 0–2 years technical or automotive aftermarket experience, novice PC skills, call-center customer support ability, and willingness to work under supervision.
MPVI, MPVI2, VCM Scanner, Windows, .NET Framework, Pro Features
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Tier 1 Global Accounts New Business
Illinois or Michigan or Minnesota or United States
$195k-$220k/yr RemoteFull Time
5+ YOE5+ years selling to enterprise end-user customers; proven new-account hunter; strong negotiation, consultative selling, and C-level relationship skills; willing to travel up to 50%; degree or commensurate experience preferred.
CRM
4d
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PBIS Coach - Tier 1 (Split Stipend)
Algonquin, Illinois, United States
OnsitePart Time
Requires PBIS knowledge, problem-solving, coaching, communication, collaboration, data analysis, and a two- to three-year commitment; must work full-time in the school building and attend training.
SWIS, School Profile Tool, PBIS Assessments, TIC, BoQ, SAS, SSS, PoI, RtI, PBIS
1w
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District Tech Support Associate - Tier 1
Barrington, Illinois, United States
$23-$24/hr FieldFull Time
Requires technical aptitude, troubleshooting, communication, organizational, and problem-solving skills; experience with operating systems, application installations, basic networking, and productivity software; ability to lift 40 pounds.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Multi-factor Authentication (MFA)
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Tier 1 Global Accounts New Business
Illinois or Michigan or Minnesota
$195k-$220k/yr RemoteFull Time
5+ YOE5+ years selling to end-user enterprise customers, strong B2B/new-business sales, consultative selling, C-level relationship building, contract negotiation, CRM proficiency, and ability to travel up to 50%.
CRM, CSM tool, CSR tool
1mo
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Tier 1 Global Accounts New Business
Illinois or Michigan or Minnesota
$195k-$220k/yr RemoteFull Time
5+ YOE5+ years selling to enterprise end-user customers with new-business/acquisition experience; consultative B2B selling, contract negotiation, CRM proficiency, strong communication and strategic account planning; willing to travel up to 50%.
CRM, CSM, CSR
3mo
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IT Support Specialist, Tier I – Shared Services
Alpharetta or Tennessee or Arkansas or Illinois or Missouri or Mississippi
RemoteFull Time
3+ YOEMid-career IT Support Specialist with 3+ years of experience; Tier 1 help desk; Windows/macOS; Microsoft 365; security basics; nonprofit experience preferred.
Windows 10/11, macOS, Microsoft 365, Entra ID/Azure AD, Intune, Jamf, Active Directory, VPN, DNS, DHCP, BYOD, ServiceNow, Freshservice, Jira Service Management, Zendesk
1mo
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Machine Oper Tier 1 - Line 4 - 2nd Shift
Bolingbrook, Illinois, United States
OnsiteFull Time
Not specified in posting.
1mo
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Customer Service Representative Tier 1 (Hybrid Schedule MON-FRI)
Bolingbrook, Illinois, United States
$19/hr HybridFull Time
Strong verbal/written communication, basic math and computer skills, multitasking, attention to detail; customer service experience preferred; comfortable with metrics-driven environment.
1mo
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IT Support Technician Tier II
Galesburg, Illinois, United States
$21-$24/hr OnsitePart Time
1+ YOEAssociate degree or equivalent, A+ certification, 1-3 years hardware/software experience, network wiring and admin experience preferred, background checks required.
3w
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Senior Contact Center Analyst
Naperville, Illinois, United States
$20/hr OnsiteFull Time
Provide Tier 1–Tier 3 technical support in a 24/7 contact center; CompTIA A+ required; experience with ticketing systems and customer-facing enterprise support; strong troubleshooting and communication skills.
Freshservice, ServiceNow, Zendesk, ConnectWise, Microsoft 365, Microsoft Entra ID, Windows
2mo
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Multi-Tiered Systems of Support (MTSS) Social Emotional Learning (SEL) Facilitator
Rockford, Illinois, United States
$27-$37/hr FieldFull Time
Bachelor's degree in social work or related field required; provide Tier 1-3 SEL interventions, conduct screenings and progress monitoring, coordinate MTSS supports, facilitate groups/trainings, collaborate with staff and families, and handle crisis screening (ASQ).
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