11 tier 2 support jobs at 9 companies in San Antonio, TX
2mo
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Tier 2 Production Support Specialist
Boerne, Texas, United States
OnsiteFull Time
3+ YOE3+ years production/application support experience; troubleshoot across application, database, and integration layers; strong SQL Server skills; monitoring, incident resolution, and stakeholder communication; familiarity with SSRS/Power BI and Microsoft Copilot.
SQL Server, SSRS, Power BI, Microsoft Copilot
1mo
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Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift)
San Antonio, Texas, United States
$72k-$150k/yr OnsiteFull Time
2+ YOEU.S. citizen able to obtain Tier I Public Trust, 2+ years Cerner/MHS Genesis experience, BS or equivalent preferred, ITIL/HDI or technical certs, service-desk support skills, strong communication and problem-solving.
Cerner Millennium, MHS Genesis
1mo
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Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift)
San Antonio, Texas, United States
$72k-$150k/yr OnsiteFull Time
2+ YOEU.S. citizen able to obtain Tier I Public Trust, 2+ years Cerner/MHS Genesis experience, BS or equivalent preferred, ITIL/HDI or relevant certifications, strong communication and customer-service skills.
Cerner Millenium, MHS Genesis
1w
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Subject Matter Expert (SME) - Computer User Support Specialist
San Antonio, Texas, United States
OnsiteFull Time
7+ YOESeven years of progressive IT help desk or desktop support experience, including three years in senior Tier 2/3 support, mentorship experience, Security+ CE, and ability to obtain DoD security clearance.
Microsoft Windows, Microsoft Office 365, Microsoft SCCM/MECM, TCP/IP, DNS, DHCP, ServiceNow, Remedy
1w
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GeoBase Regional Support Team Analyst
San Antonio, Texas, United States
$75k-$94k/yr HybridFull Time
2+ YOERequires U.S. citizenship, 2–4 years of geospatial experience, Tier 1 investigation eligibility, ArcGIS experience, strong data analysis, communication, client service, and organizational skills.
Esri ArcGIS, ArcGIS Desktop, ArcMap, ArcGIS Pro, Portal for ArcGIS, ArcGIS Online, Microsoft Office, Jira, Confluence, ArcGIS Enterprise, ArcSDE, ArcGIS Server, CAD, GPS, Atlassian
1mo
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GeoBase Training Support Junior Analyst
San Antonio, Texas, United States
$66k-$82k/yr HybridFull Time
2+ YOEU.S. citizenship and ability to pass Tier 1 (NACI) investigation; 1 year training development experience; 2 years geospatial experience with ArcGIS Desktop/Pro and ArcGIS Online/Portal; 1 year AI/ML experience with platforms (ChapGPT, Copilot, Gemini); strong Microsoft Office and communication skills.
ArcGIS Desktop (ArcMap), ArcGIS Pro, Portal for ArcGIS, ArcGIS Online (AGOL), ChapGPT, Copilot, Gemini, GenAI.mil, Atlassian Jira, Confluence, Autodesk, Microsoft Office
2d
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Basic Security Fundamental Support Instructor II (Swim Tester / Lifeguard)
San Antonio, Texas, United States
OnsiteFull Time
Requires current lifeguard, Tier 2 TCCC, CPR, and CPR instructor certifications; qualifying military credential; high school diploma or GED; aquatic rescue, Navy swim testing, and instructional abilities.
FLTMPS
3mo
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ACE Account Service Desk Specialist (Tier II – ASD)
Ashburn or Orlando or San Antonio
RemoteFull Time
2+ YOE2+ years IT help desk or support; bilingual English/Spanish; experience with web portals and trade operations; able to work rotating shifts; U.S. citizenship with BI clearance.
ServiceNow, ACE, ACE Portal, KMS, SOPs, ACE Reports
2w
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Principal Cyber Systems Administrator (TG)
Annapolis Junction or San Antonio or Aurora or Cary
$99k-$155k/yr OnsiteFull Time
5+ YOETS/SCI with Polygraph required, HS+10yrs or Bachelor's+5yrs experience, experience administering UNIX/Windows, Tier 1/2 support, troubleshooting, system optimization, and user assistance.
UNIX, Windows
2mo
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Help Desk Lead
San Antonio, Texas, United States
$58k-$124k/yr HybridFull Time
4+ YOEHigh school diploma or equivalent; 4+ years customer service/technical support with 2+ years Tier 2; advanced troubleshooting; ServiceNow and CRM experience; Google Cloud, Kubernetes, DevSecOps experience; ability to pass clearance.
ServiceNow, ServiceNow ITSM, Google Cloud, Kubernetes, CRM, Access database
2w
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System Administrator
San Antonio, Texas, United States
OnsiteFull Time
5+ YOE5+ years systems administration experience preferred, bachelor\u0002s in a technical discipline, active security clearance with polygraph, ability to manage UNIX/Windows systems, Tier 1/2 support and troubleshooting.
UNIX, Windows