3w
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Tier 2 Remote Support (Overnights)
Annapolis Junction, Maryland, United States
RemoteFull Time
U.S. citizenship required; active security clearance with polygraph required; DOD 8570 certification required; overnight remote Tier 2 support role.
4w
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FSMS Tier 2 Lead
Chesapeake, Virginia, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years supporting federal financial management systems/Oracle ERP, 5+ years leading support teams, Bachelor's degree (or 15 years experience), Tier 1 background investigation or higher and CAC required to start.
Oracle EBS, Oracle Federal Financials, Oracle ERP
2mo
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Tier 2 Technical Support Specialist
Jacksonville, Florida, United States
HybridAll Commitments Available
Bachelor’s degree in IT/cs or related experience; certifications CCNP, MCSE, Network+, Security+; strong analytical and communication skills; ability to manage multiple tasks; eager to grow in MSP environment.
Networking, Server administration, Troubleshooting, Windows Server, IT service management
2w
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Tier 2 Support - Team Lead
United States
RemoteFull Time
3+ YOE3+ MgmtBachelor's in IT or 8 years' experience; 3+ years help-desk/team lead experience; hands-on troubleshooting for Windows 10/11, O365, AD, VPN, Citrix, VTC tools; US citizen with Public Trust eligibility.
Windows 10, Windows 11, O365, Adobe, Active Directory, MS Teams, Skype, WebEx, WiFi, VPN, Citrix, BMC Remedy, Remote Desktop
3mo
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Tier 2 Mac/Windows Support Specialist
Lakewood, Colorado, United States
OnsiteFull Time
3+ YOE3+ years related experience; 6 months vocational certificate (CompTIA A+ Apple support) preferred; Windows, macOS (Monterey) experience; iOS/macOS support; Microsoft Office; strong problem-solving and communication skills.
Windows OS, macOS, Microsoft Office
3mo
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Tier 3 Support Engineer
Eagle or Nashville or Salt Lake City or Farmington
HybridFull Time
4+ YOE4+ years IT support with Tier 2/3 experience; strong Windows/macOS/Linux, networking, virtualization, cloud, scripting; ITIL and cloud certifications preferred; excellent communication and problem-solving.
Windows, macOS, Linux, VMware, Hyper-V, Azure, AWS, PowerShell, Python, Bash, Active Directory, Azure AD, MFA, Endpoint Management, Patching, Monitoring Tools
1mo
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Tier 2 Technical Support
Roseville, California, United States
$24-$32/hr OnsiteFull Time
3+ YOE3+ years Tier 2 technical support or systems/application support experience. Strong Windows, Microsoft SQL Server, IIS/ASP.NET, networking, and payment platform knowledge. Excellent troubleshooting, communication, and on-call availability.
Windows 10, Windows 11, Windows Server, Microsoft IIS, Active Directory, Group Policy, Microsoft Office 365, Microsoft SQL Server, SQL, ASP.NET, ASP.NET 4.5, ASP.NET 4.8, TCP/IP, DNS, DHCP, VPN, Firewalls, PowerShell, REST APIs, Azure, AWS, CRM, Ticketing Systems, POS, Payment processing platforms
2mo
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Technical Support Representative, Tier 2
Salt Lake City, Utah, United States
$50k/yr HybridFull Time
Network troubleshooting (Tier 2), strong communication, Salesforce case management, remote/hybrid support, customer-focused.
Networking equipment (Ruckus, MikroTik, Aruba, Cisco, Ubiquiti), VoIP, Salesforce
1w
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Help Desk Tier 2 Mac Windows.
Denver, Colorado, United States
$40-$42/hr OnsiteFull Time
3+ YOE3+ years IT support experience; experience with Windows, Mac/macOS, iOS, Active Directory, Microsoft Office; CompTIA A+ or Apple Support certificate preferred; strong communication and troubleshooting skills.
Windows, Mac, macOS, iOS, Microsoft Office Suite, Active Directory, BIOS
1w
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Technical Support - Tier 2
Fort Collins, Colorado, United States
$55k-$65k/yr HybridFull Time
Diagnose and resolve complex hardware, software, and network issues; deploy and configure software; document cases; mentor Tier 1; strong communication and troubleshooting skills.
Windows, SQL Server, ArcGIS Server, Bluetooth, APIs, Zendesk, Jira, Microsoft Intune, Active Directory
2w
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Tier 2 Customer Support Specialist
Irving, Texas, United States
HybridFull Time
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
4w
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Software Support Specialist - Tier 2
United States
$26-$31/hr RemoteFull Time
2+ YOE2+ years technical support experience (Tier II level) in a SaaS environment, advanced troubleshooting, bug reproduction, APIs/integrations experience, strong written/verbal communication, and mentoring ability.
ChatGPT, Claude, Copilot, APIs, HTML, CSS, Browser developer tools, DNS, SSL certificates, Airbnb, VRBO, Booking.com, property management systems (PMS)
1mo
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Tier 2 APR Technical Support
Washington, District of Columbia, United States
HybridFull Time
Provide Tier 2 APR support for USDA: troubleshoot hardware, software, networking, VPN, account provisioning, imaging, OS upgrades, and telecom; use Remedy/ServiceNow; support Microsoft Office 365 and Active Directory; Public Trust clearance required.
Remedy, ServiceNow, Microsoft Outlook, Microsoft Teams, Microsoft Office 365, Microsoft SharePoint Online, Microsoft Windows 10, Microsoft Windows 11, WHfB, VTC, VoIP, WITS, Active Directory, Linc-Pass (PIV Card)
2w
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IT Tier 2 Field Technician
Hickory, North Carolina, United States
FieldFull Time
Provide advanced on-site and remote technical support, troubleshoot hardware/software/network issues, manage escalated tickets, perform network administration, and document configurations. Relevant IT certifications preferred.
CompTIA A+, Network+, Microsoft Certified IT Professional, Cisco Meraki
1w
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Tier-2 Support Expert - Bright Insights
United States
RemoteFull Time
3+ YOE3+ years in Tier-2 or similar technical support; strong SQL, Python, Microsoft Excel, API and analytical skills; experience with ticketing systems; excellent English communication.
SQL, Python, Microsoft Excel, APIs, Zendesk, Jira, Monday
1mo
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IT Tier 2 Support Technician
Schaumburg, Illinois, United States
$30-$34/hr HybridFull Time
3+ YOE3-5 years IT support experience with Tier 2 help desk, strong Windows 10/11 and Microsoft 365 E5 skills, Intune/Autopilot experience, Active Directory/Entra ID knowledge, endpoint/security tool familiarity, and ability to lift up to 50 lbs and travel locally.
Windows 10, Windows 11, Microsoft 365 E5, Exchange Online, Microsoft Teams, OneDrive, SharePoint Online, Active Directory, Entra ID, Azure AD Connect, Microsoft Intune, Windows Autopilot, PDQ Deploy, Dell Command Update, CrowdStrike, KnowBe4 PhishER, PRTG, Zabbix, Hyper-V, WSUS, Freshservice, Apple Business Manager, Verizon Admin Portal, PowerShell
4d
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IT Support Specialist- Tier 2
Scottsdale, Arizona, United States
OnsiteFull Time
3+ YOE3+ years tier 2 desktop/helpdesk experience, Office365 and Windows/Active Directory administration, networking and VOIP knowledge, ability to install cabling, strong customer service and documentation skills.
Microsoft Office365, Windows 10, Windows 11, Windows Server, Active Directory, VOIP, TCP/IP, DNS, DHCP
2mo
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Instructional Assistant Tier 2 Special Needs- 4.223.198.02
United States
$15/hr OnsiteFull Time
Support staff role assisting students in special education; starting pay $15/hour; must complete digital interview and follow interview steps.
2w
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Tier 2 Cloud Support
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOEUS citizen with active Secret clearance, 2+ years supporting virtual environments and Windows Server or Linux, Bachelor in IT/CS (or MS with less experience), DoD 8570 IAT Level II cert within 60 days, SAP access, on-call and weekend availability.
Jira, ServiceNow, Azure Government, AWS GovCloud, OpenStack, PowerShell, Bash, Python, Terraform, Windows Server, Linux
2mo
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IT Support Specialist (Help Desk Tier 2)
Charlottesville, Virginia, United States
OnsiteFull Time
Tier 2 Help Desk support for Windows/Mac, devices, networking, AV; Bachelor's degree or equivalent; certifications preferred.
Windows, macOS, Microsoft 365, VoIP, POS, Mobile devices, Networking, Audio/Visual, PowerShell, Active Directory
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