10 tier 2 support jobs at 10 companies in San Jose, CA
2mo
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Tier 3 Technical Support Agent
Palo Alto or Miami
OnsiteFull Time
5+ YOE5+ years technical support experience with 2+ years in escalation/senior tier. Proficiency with Jira, CRM ticketing, log analysis, Grafana, AWS, and strong communication and critical thinking.
Jira, Microsoft Office, Hubspot, Zendesk, Salesforce, Grafana, AWS, terminal
2w
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Engineer: Tier 2 (On-site)
Ashburn or Las Vegas or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or Louisville or Texas or San Francisco or North America
$85k-$95k/yr FieldFull Time
5+ YOERequires 5+ years of enterprise network design and support, Cisco wireless administration, Ekahau Pro Suite, valid driver's license, English communication, and ability to travel domestically up to 85%-90%.
IEEE 802.1, WAN/LAN, QOS, TCP/IP, P2P, P2MP, Cisco, Ekahau Pro Suite, Sidekick, Microsoft Office 365, WebEx, Microsoft Teams, Zoom, BIOS, NEMA 5-15, C13/14/15, C19/20, L5-20, L6-30, RJ45, DB9, SFP, LC, SC, FC, CAT5, CAT6
1w
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Technical Support Engineer
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
AWS, Azure, GCP, Windows, macOS, Linux, REST, GraphQL, SQL, NoSQL, MongoDB, SAML, OAuth, SCIM, Okta, Auth0, O365, Datadog, Support CRM
1mo
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Desktop Support Technician
San Francisco, California, United States
$40-$45/wk OnsiteFull Time, Temporary
5+ YOE5+ years desktop/support experience including meeting room maintenance, tier 1/2 service desk, shipping/receiving, stock management, office technical maintenance, and network cabling.
Microsoft, Apple, Cisco, Lenovo, Adobe, E-Verify
2mo
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IT Support Specialist
South San Francisco, California, United States
$116k-$140k/yr HybridFull Time
3+ YOEProvide Tier 1-2 support for macOS, Windows, iOS, MDM (Jamf/Intune), Microsoft 365, identity management, networking, AV, SIEM monitoring; 3 years IT support experience; BS or equivalent experience; relevant technical certifications preferred.
Jamf, Microsoft Intune, Microsoft 365, Zoom, Microsoft Teams, WebEx, Slack, Adobe, Monday.com, Keeper, OneLogin, DocuSign, Calendly, Salesforce, Microsoft SharePoint, Microsoft Entra ID, FileVault, SIEM, DarkTrace, SentinnelOne, OVH, Otava, Amazon
6d
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Associate IT Field Support Specialist
San Jose, California, United States
OnsiteFull Time
Provides Tier 2 support for low- to moderate-complexity incidents, user requests, software configuration, and personal computing, peripheral, and mobile device configuration.
1mo
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Technical Support Engineer, Axon 911
San Francisco, California, United States
$79k-$106k/yr HybridFull Time
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
3w
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Information Systems Analyst 2, SSALLEX (5461C) #87759
Berkeley, California, United States
$38-$52/hr OnsiteFull Time
Manage and support integrated IT systems, provide Tier 2/3 technical support, develop and maintain scripts and integrations, and produce technical documentation. Bachelor's degree or equivalent experience preferred.
PowerShell, Bash, Python, Java, Zendesk
1mo
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Teacher on Special Assignment (TOSA) 1.0 FTE @ Harvest Park Middle School C27-2016
Pleasanton, California, United States
OnsiteFull Time
Supports coordination of student interventions, facilitates staff collaboration, and implements Tier 1 and Tier 2 instructional and behavioral supports. Requires Multiple or Single Subject Teaching Credential.
1mo
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Sr IT Systems Specialist
San Francisco or United States
$133k-$161k/yr HybridFull Time
3+ YOE3+ years software development experience; strong scripting/automation for Mac OS (Python, Go); experience with MDM/RMM tools and identity systems (Okta, Onelogin, Entra); Tier 2/3 support, procurement, documentation, and strong customer service skills.
Python, Go, Mac OS, MDM, RMM, Essentials, Workspace ONE, Kandji/Iru, Jamf, Intune, Okta, Onelogin, Entra, AI