HiringCafe
Join our community

7 tier 2 support jobs at 7 companies in Seattle, WA

1w
Save
Mark Applied
Hide
Support Engineer I
Seattle, Washington, United States
$73k-$93k/yr OnsiteFull Time
Comtech Telecommunications Corp.
Comtech Telecommunications Corp.NASDAQ: CMTL: Provider of mission-critical global communications technology and solutions.
2+ YOERequires 2+ years of IT support experience, including 1 year in Tier 2; Windows, macOS, networking, Active Directory, Microsoft 365, ticketing, BYOD, remote support, and MDM experience; degree or equivalent experience.
Windows, macOS, Active Directory, Microsoft 365, Okta, TCP/IP, DNS, DHCP, VPN, Jira, BMC Helix, Zendesk, Mobile Device Management (MDM), ITIL, Microsoft Azure
Job PostingView all
5d
Save
Mark Applied
Hide
Support Specialist
Seattle, Washington, United States
HybridFull Time
Gopuff
Gopuff: Provides instant delivery of everyday essentials and groceries.
2+ YOEBachelor's degree or equivalent experience and 2+ years in Tier 3 customer support handling complex escalations. Requires strong investigation, judgment, communication, policy interpretation, and workload management skills.
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Support Engineer, Axon 911
Seattle, Washington, United States
$79k-$106k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud, and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Product Support Specialist
Seattle, Washington, United States
$33-$41/hr OnsiteFull Time
Sinclair
SinclairNASDAQ: SBGI: Operates television stations and produces news and sports programming
5+ YOE5+ years technical support experience (2+ years Tier 2/3 or senior-level), strong CMS and web technology knowledge, ticketing system experience, excellent communication, and on-call availability for overnight shifts.
Content Management System, Jira, Confluence, Slack, Google Analytics, HTML, CSS, JavaScript, ticketing system
Job PostingView all
5d
Save
Mark Applied
Hide
EUC Admin
Seattle, Washington, United States
OnsiteFull Time
Hitachi
HitachiTokyo Stock Exchange: 6501: Global provider of digital systems and social infrastructure solutions.
Hands-on Tier 1/2 end-user support experience with Windows, Active Directory, PC imaging, IT onboarding, asset management, ITSM platforms, network troubleshooting, and strong customer-service skills.
Windows, Active Directory, ServiceNow, Jira Service Management, Remedy, TCP/IP, DNS, DHCP, VPN, Wi-Fi
Job PostingView all
2w
Save
Mark Applied
Hide
FDA Laboratory Technician full time Bothell WA
Bothell, Washington, United States
OnsiteFull Time
Infinisource Consulting Solutions
Infinisource Consulting Solutions: Provides management consulting and IT services to federal agencies.
Perform media and bulk solution prep, glassware decontamination, medical/pathological waste management, follow USP/EPA/OSHA/FDA and SOPs, support equipment maintenance; favorable Tier 2/Public Trust background investigation required.
Job PostingView all
2mo
Save
Mark Applied
Hide
IT Helpdesk Specialist
Cambridge or Arlington or Seattle
$60k-$100k/yr OnsiteFull Time
MORSE Corp
MORSE Corp: Develops AI and autonomous systems for US national security.
Provide Tier 1/2 helpdesk support for macOS, Windows, and Linux; onboard users; troubleshoot desktops, servers, and networks; scripting in Bash and Python; perform vulnerability scanning, audits, and incident response; US citizenship and ability to obtain a US security clearance.
MacOS, Windows, Linux, Bash, Python
Job PostingView all