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122 tier 2 jobs at 80 companies in Texas

3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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2w
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Onsite IT Support Technician - Tier 1/Tier 2
Stafford, Texas, United States
OnsiteFull Time
General Technologies, Inc.
General Technologies, Inc.: Manufactures specialized components for concrete post-tensioning and rebar support.
Provide onsite Tier 1/2 support for Windows, Active Directory, Microsoft 365/Exchange, networking, printers, phones, cameras; document issues and assist users; comfortable lifting equipment and working in network closets.
Active Directory, Microsoft 365, Exchange, Microsoft Office, Outlook, Windows
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1mo
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Tier 2 Customer Support Specialist
Irving, Texas, United States
HybridFull Time
RollKall
RollKall: Software platform for law enforcement extra-duty scheduling and management.
3+ YOE3+ years customer support experience with 1+ year Tier 2; working knowledge of SQL; experience with Jira and ticket lifecycle tracking; strong technical troubleshooting and communication skills.
Salesforce, Zendesk, Slack, Google Workspace, Jira, SQL
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1w
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Tier 2 Help Desk Specialist
Austin, Texas, United States
OnsiteFull Time
Systems Engineering Solutions
Systems Engineering Solutions: IT consulting and engineering services for federal government agencies.
3+ YOEBachelor’s degree in IT or equivalent experience, 3+ years IT support including Tier 1/2, experience with Intune/SCCM, Active Directory/Azure AD/Okta, ServiceNow, and ability to obtain Public Trust clearance.
Microsoft Intune, SCCM/MECM, Active Directory, Azure AD/Entra, Okta, ServiceNow, Microsoft 365, Teams, Exchange Online, SharePoint, Remedy, Jira, Nessus, BitLocker
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2mo
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Dispatchable Live Desk Specialist - Tier 2
Houston or Dallas
HybridFull Time
ERGOS Technology Partners
ERGOS Technology Partners: Provider of managed IT and cybersecurity services for businesses.
3+ YOETier 2 Live Desk technician with 3+ years service desk/MSP experience; strong Windows, Server, macOS, Active Directory, networking, firewall, VPN, cloud/virtualization, security, and client-facing skills.
Microsoft 365, Exchange Online, Teams, SharePoint, Exchange 2013, Exchange 2016, SonicWall, Fortinet, Palo Alto, Unifi, Ubiquiti, Cisco, Meraki, Dell, HP, AnyConnect, L2TP, DMVPN, ASA, C2960, C3750, 2800 series, 2900 series, EIGRP, OSPF, MPLS, STP, VTP, VLAN, NTP, DHCP, DNS, SMTP, SNMP, Allworx, Microsoft Azure, AWS, VMware, Hyper-V, Windows 10, Windows 11, Windows Server, macOS, Active Directory
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4w
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Mitigation Technician - Tier 2
Austin, Texas, United States
$18-$28/hr OnsiteFull Time
Jenkins Restorations
Jenkins Restorations: Providing residential and commercial property restoration and reconstruction services.
1+ YOEIICRC WRT or 1–2 years related experience, high school diploma, ability to lift heavy loads, basic math and reading skills, effective English communication, and familiarity with Microsoft Office.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook
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1w
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Tier 2 IT Support Technician Bilingual - English/Spanish
Dallas, Texas, United States
OnsiteFull Time
Moss Utilities
Moss Utilities: Installs underground utility infrastructure for commercial and residential projects.
3+ YOERequires 3+ years of Tier 2 desktop support, Windows and macOS, iPhone/iPad, MDM, Google Workspace, Microsoft 365, networking, troubleshooting, English and Spanish fluency, and a valid driver's license.
Windows, macOS, iPhone, iPad, Mobile Device Management (MDM), Google Workspace, Microsoft 365, Microsoft SharePoint, Microsoft OneDrive, Apple Business Manager, Cisco Meraki, Wi-Fi, DNS, DHCP, VPN, IT ticketing system
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6d
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SOC Analyst Tier 2
San Antonio or Hanover or Washington
$92k-$153k/yr OnsiteFull Time
Guidehouse
Guidehouse: Provides management and technology consulting services to diverse organizations.
3+ YOERequires 3+ years of technical experience, cybersecurity or IT knowledge, high school diploma, U.S. citizenship, and ability to obtain and maintain Public Trust clearance.
SIEM, Splunk, QRadar, Microsoft Sentinel, Python, PowerShell, MITRE ATT&CK, NIST, CIS controls
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2mo
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Service Center Agent Tier I - Bilingual
Fort Worth, Texas, United States
OnsiteFull Time
TexasBank
TexasBank: Provides personal and business banking and lending services.
2+ YOEBilingual English/Spanish; High School diploma; 2-3 years customer service in financial services; strong communication; basic problem-solving; familiarity with banking systems; adaptive and detail-oriented.
Jack Henry, Banking systems, Banno, RingCentral
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2w
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Technical Support Specialist, Tier 2
Florida or North Carolina or Texas or Dallas
RemoteFull Time
Spectrio
Spectrio: Provider of technology-enabled customer engagement and digital signage solutions.
2+ YOE2+ years supporting computers in a call center, AS in Computer Science preferred, NetSuite and Google Suite experience preferred, strong troubleshooting, prioritization, and customer-service skills.
NetSuite, Google Suite
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1mo
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Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift)
San Antonio, Texas, United States
$72k-$150k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
2+ YOEU.S. citizen able to obtain Tier I Public Trust, 2+ years Cerner/MHS Genesis experience, BS or equivalent preferred, ITIL/HDI or relevant certifications, strong communication and customer-service skills.
Cerner Millenium, MHS Genesis
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1w
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Engineer: Tier 2 (On-site)
Ashburn or Las Vegas or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or Louisville or Texas or San Francisco or North America
$85k-$95k/yr FieldFull Time
Trace3
Trace3: Provides IT consulting and technology solutions for enterprise digital transformation.
5+ YOERequires 5+ years of enterprise network design and support, Cisco wireless administration, Ekahau Pro Suite, valid driver's license, English communication, and ability to travel domestically up to 85%-90%.
IEEE 802.1, WAN/LAN, QOS, TCP/IP, P2P, P2MP, Cisco, Ekahau Pro Suite, Sidekick, Microsoft Office 365, WebEx, Microsoft Teams, Zoom, BIOS, NEMA 5-15, C13/14/15, C19/20, L5-20, L6-30, RJ45, DB9, SFP, LC, SC, FC, CAT5, CAT6
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1w
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IT Technician (Tier 2) (24208)
Carrollton, Texas, United States
HybridFull Time
Cantex Continuing Care Network
Cantex Continuing Care Network: Provides comprehensive post-acute medical and hospice care services.
4+ YOERequires 4+ years of IT technician or desktop support experience, Windows, Active Directory, Azure AD, Office 365, troubleshooting, remote desktop, ticketing, communication, and technical guidance skills.
Windows 10, Windows 11, Active Directory, Azure AD, Office 365, Microsoft Word, Microsoft Outlook, Microsoft Excel, remote desktop tools, help desk ticketing systems
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3w
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Tier 3 Technical Support
Longview, Texas, United States
OnsiteFull Time
iClassPro
iClassPro: Provides management software for youth activity centers and schools.
2+ YOE2+ years Tier 2/3 support, strong SQL and relational database skills, production troubleshooting, familiarity with web technologies, strong communication and analytical skills.
SQL, HTML, CSS, JavaScript, PHP, Laravel, Git
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2mo
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Tier 2 Production Support Specialist
Boerne, Texas, United States
OnsiteFull Time
Advisors Asset Management
Advisors Asset Management: A financial services firm providing portfolio solutions and advisor-centric investment services.
3+ YOE3+ years production/application support experience; troubleshoot across application, database, and integration layers; strong SQL Server skills; monitoring, incident resolution, and stakeholder communication; familiarity with SSRS/Power BI and Microsoft Copilot.
SQL Server, SSRS, Power BI, Microsoft Copilot
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3w
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Tier 2 SOC Analyst - REMOTE
Houston, Texas, United States
RemoteFull Time
Binary Defense
Binary Defense: Managed detection, response, and threat hunting cybersecurity services.
5+ YOE5+ years security operations experience, SIEM and EDR familiarity, detection engineering, alert tuning, mapping detections to frameworks, strong communication and cross-functional collaboration.
Splunk, Proofpoint, SentinelOne, SIEM, EDR
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9h
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Tier 2/Operations Task Lead
San Antonio or San Antonio
OnsiteFull Time
Digital Consultants
Digital Consultants: Provides IT and cybersecurity services for government and enterprise.
7+ YOE4+ MgmtRequires 7+ years of IT and cybersecurity operations experience, 4+ years of direct supervision, 3+ years of VMware experience, active Secret clearance, a bachelor's degree, and DoD IAT Level II certification.
ITIL, SIEM, Splunk, Microsoft Windows, Microsoft Office, Microsoft Teams, .NET, Microsoft SQL Server, VMware, vCenter, ESX, Microsoft Active Directory, Nutanix, Cisco, ASA, IPS, LAN, MAN, WAN, Wi-Fi, IEEE 802.11, IaaS, PaaS, SaaS, Linux, VoIP
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2mo
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Lead (Tier 2) Customer Experience Specialist
Dallas, Texas, United States
$20-$23/hr OnsiteFull Time
Peacock Alley
Peacock Alley: Provider of luxury bedding and bath linens.
2+ YOE2-3 years customer service in retail/luxury goods; strong English communication; proficient with MS Office/Google; CRM/ERP experience a plus; on-site role.
Microsoft Office, Google Workspace, Zoho, CRM/ERP
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1mo
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Tier 2 + | Safety Coordinator| Abilene, TX
Abilene, Texas, United States
FieldFull Time
HazTek
HazTek: Provides professional onsite health and safety consulting services.
5+ YOE5+ years construction/electrical safety experience, OSHA 30-hour (Construction) and First Aid/CPR required; experience in fall protection, scaffolding, steel erection, excavation, and electrical safety; strong verbal and written skills.
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4w
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Tier 2 Customer Care Team Member
Arkansas or Florida or Georgia or Kansas or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Texas or Tennessee or Virginia
RemoteFull Time
Harte Hanks
Harte HanksNASDAQ: HHS: Provides global marketing, customer care, and logistics fulfillment services.
Provide escalated customer and technical support, troubleshoot devices/connectivity, document interactions, use CRM, and communicate in English; must reside in specified US states and pass system checks.
Windows 10, Windows 11, Firefox, Chrome, iOS, Android, Xbox, PlayStation, Samsung, Vizio, Roku, Firestick, CRM
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