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4 tier 3 support engineer jobs at 4 companies in Berkeley, CA

1mo
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Technical Support Engineer - Tier 3
Sydney or Melbourne or San Francisco or London or United States
HybridFull Time
Deputy
Deputy: Workforce management software for scheduling and managing hourly employees.
5+ YOE5+ years supporting SaaS platforms; strong troubleshooting across APIs, integrations and web technologies; experience with REST APIs, JSON, JavaScript, log analysis and browser developer tools; excellent communication and escalation management.
REST APIs, JSON, JavaScript, Browser Developer Tools
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1mo
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Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)
San Francisco or New Jersey or Israel
$36-$43/hr OnsiteFull Time
UVeye
UVeye: Automated AI-driven vehicle inspection and diagnostic systems.
3+ YOE3+ years Tier II support/systems administration/QA; Bachelor's in Computer Science or related; proficiency with Linux, Docker, Kubernetes, networking, cloud platforms, hardware setup/calibration, Zendesk/JIRA/Confluence; second-shift availability.
Linux, Docker, Kubernetes, TCP/IP, HTTP, DNS, DHCP, AWS, Azure, GCP, Zendesk, JIRA, Confluence, Bash, Python, Terraform, Helm
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2d
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Technical Support Engineer, Axon 911
San Francisco, California, United States
$79k-$106k/yr HybridFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud platform experience; customer-facing communication and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
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2w
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Senior Network Operations Center (NOC) Engineer | Contact Center (Remote)
Dallas or Louisville or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or San Francisco
$81k-$100k/yr RemoteFull Time
Trace3
Trace3: Provides IT consulting and technology solutions for enterprise digital transformation.
Extensive hands-on experience with Cisco contact center and collaboration technologies, SIP/CUBE, VMware, scripting (PowerShell/Python/Bash), ServiceNow and LogicMonitor; Tier 3 incident ownership and on-call support in a 24x7 operations model.
ServiceNow, LogicMonitor, PowerShell, Python, Bash, VMware vSphere/ESXi, Cisco Unified Contact Center Enterprise (UCCE), ICM, Cisco Voice Portal (CVP/Call Studio), Finesse, CUIC, ECE, CUSP, Webex Contact Center, Webex Suite, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Expressway, Cisco Voice Gateways, Cisco Unified Border Element (CUBE), SIP, IVR
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