3mo
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Tier 3 Support Engineer
Eagle or Nashville or Salt Lake City or Farmington
HybridFull Time
4+ YOE4+ years IT support with Tier 2/3 experience; strong Windows/macOS/Linux, networking, virtualization, cloud, scripting; ITIL and cloud certifications preferred; excellent communication and problem-solving.
Windows, macOS, Linux, VMware, Hyper-V, Azure, AWS, PowerShell, Python, Bash, Active Directory, Azure AD, MFA, Endpoint Management, Patching, Monitoring Tools
3mo
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Tier 3 Field Services Engineer
Naperville, Illinois, United States
$80k-$110k/yr HybridFull Time
3+ YOEBachelor’s degree in Computer Science or Information Technology, or 3+ years in Tier 3 support. Strong AD/O365/Azure, virtualization, networking, and firewall skills. CCNA/CompTIA Network+/VMware VCP or MCP preferred. Excellent communication and problem-solving abilities.
Active Directory, Office 365, Azure/InTune, Virtualization, Networking, Firewalls, VPN, DNS, DHCP, VMware
1mo
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Tier 3 Support Engineer
United States
$125k-$150k/yr RemoteFull Time
2+ YOE2+ years technical support/SRE experience; deep networking and systems knowledge; able to read Python, TypeScript, Go, and SQL; proven incident ownership, strong executive communication, and documentation skills.
Python, TypeScript, Go, SQL, TCP/IP, VPN, Linux, AWS, Azure, GCP, Datadog, Grafana
1mo
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Technical Customer Support Engineer Tier 3
Teaneck, New Jersey, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years Tier 3/Systems/DevOps/SRE experience; deep Linux, Docker/Kubernetes, networking, Bash/Python scripting; operational cloud (AWS/Azure/GCP); familiarity with Jira Service Management, Github, and Salesforce.
Linux, Docker, Kubernetes, Python, Bash, AWS, GCP, Azure, Jira Service Management, Github, Salesforce, Jenkins, Helm
1mo
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Technical Support Engineer - Tier 3
Sydney or Melbourne or San Francisco or London or United States
HybridFull Time
5+ YOE5+ years supporting SaaS platforms; strong troubleshooting across APIs, integrations and web technologies; experience with REST APIs, JSON, JavaScript, log analysis and browser developer tools; excellent communication and escalation management.
REST APIs, JSON, JavaScript, Browser Developer Tools
1d
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Escalation Engineer (Tier 3 Support)
United States or Canada
$80k-$100k/yr RemoteFull Time
4+ YOE4+ years technical support experience; strong troubleshooting with Microsoft cloud (Azure, AVD, Intune), Windows desktop environments, networking (DNS,TCP/IP), and customer communication; ability to perform deep root-cause analysis and mentor junior engineers.
Azure, AVD, Microsoft Intune, Windows 10, Windows 11, Windows Server, Remote Desktop Services, FSLogix, VMware, Citrix, Hyper-V, Nutanix, PowerShell
3d
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Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yr OnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Support Engineer (Tier 2)
Toronto or New York City or Israel or Ukraine
RemoteFull Time
3+ YOE3+ years B2B SaaS technical support/TAM experience; SSO (SAML, OIDC, SCIM), log analysis, APIs/webhooks, CI/CD integrations, developer tooling, strong communication and English proficiency.
SSO, SAML, OIDC, SCIM, APIs, webhooks, CI/CD, AppSec
1mo
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Tier 2 Technical Support
Roseville, California, United States
$24-$32/hr OnsiteFull Time
3+ YOE3+ years Tier 2 technical support or systems/application support experience. Strong Windows, Microsoft SQL Server, IIS/ASP.NET, networking, and payment platform knowledge. Excellent troubleshooting, communication, and on-call availability.
Windows 10, Windows 11, Windows Server, Microsoft IIS, Active Directory, Group Policy, Microsoft Office 365, Microsoft SQL Server, SQL, ASP.NET, ASP.NET 4.5, ASP.NET 4.8, TCP/IP, DNS, DHCP, VPN, Firewalls, PowerShell, REST APIs, Azure, AWS, CRM, Ticketing Systems, POS, Payment processing platforms
4d
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Senior Customer Support Engineer (Tier 3), Customer Escalations
Canada or United Kingdom or United States
$154k-$193k/yr RemoteFull Time
4+ YOE4+ years in technical support/escalation at SaaS or infrastructure companies; hands-on networking, debugging, and systems administration across Linux/macOS/Windows; Go/Python/JSON proficiency; strong customer communication and investigative skills.
Go, Python, JSON, WireGuard, STUN, pprof, Kubernetes, CI/CD, TCP/IP, DNS
4d
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Service Delivery Engineer- Tier 3 (Denver)
Greenwood Village or Denver
$65k-$90k/yr OnsiteFull Time
Advanced IT support experience in MSP environments, deep server and network troubleshooting, PowerShell scripting, client auditing, and mentorship of Tier 1/2 staff.
HaloPSA, NinjaRMM, Sonicwall, PowerShell, Fortigate, Microsoft SharePoint, Office 365
1mo
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IT Support Engineer - Tier 2 Escalations Engineer
Chicago, Illinois, United States
$68k-$80k/yr HybridFull Time
3+ YOE3+ years IT infrastructure support (3-4 preferred), 2+ years MSP experience, advanced networking (VLANs, routing, firewalls), experience with Windows Server/Active Directory/Office 365, network diagnostics (Wireshark), RMM/PSA (ConnectWise preferred), valid driver license and vehicle.
Wireshark, ConnectWise, Microsoft Windows Server, Microsoft Active Directory, Microsoft Office 365, Auvik, PRTX, AWS VPC, Azure, SonicWall, Fortinet, Meraki
3mo
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Signature Support Engineer
Seattle, Washington, United States
$99k-$150k/yr HybridFull Time
5+ YOEProvide Tier-2/3 technical support for Signature products, resolve Sev 1/2 cases, integrate with APIs, troubleshoot, monitor systems, and collaborate with R&D and Support Ops.
Splunk, Java, JavaScript, SOAP, REST, SQL, Apex, Visualforce, XML, Web Services
1w
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Production Support Engineer
Chicago, Illinois, United States
OnsiteFull Time
Tier-3 production support experience with code-level debugging, incident response, SQL data fixes, scripting (Python, Bash), and observability/monitoring expertise.
Python, Bash, APM, SQL
1w
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Production Support Engineer
Chicago, Illinois, United States
OnsiteFull Time
Tier-3 production support requiring code-level debugging, deep architecture analysis, incident resolution, scripting (Python/Bash), and SQL/data correction skills.
Python, Bash, SQL
2w
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Senior IT Support Engineer (Tier 3/SME NICE CXone) - Greensboro, NC
Greensboro, North Carolina, United States
$121k-$157k/yr OnsiteFull Time
8+ YOESME for NICE CXone and contact center infrastructure; resolving complex P0/P1 incidents, leading RCA, designing resilient infrastructure; 8+ years IT operations experience, 2+ years technical leadership; PowerShell and remote access experience preferred; Bachelor's in CS/CIS or equivalent.
NICE CXone, PowerShell, DEVOPS, Waterfall, Agile
2w
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Senior IT Support Engineer
Nashville, Tennessee, United States
OnsiteFull Time
3+ YOE3+ years on-site IT support experience; Tier 1/2 support for Windows/macOS, Microsoft 365, Teams, Outlook; endpoint deployment and Intune/Entra device management; ITSM, AV, and executive support skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Copilot, Microsoft Intune, Microsoft Entra, Microsoft Exchange, Microsoft Active Directory, Citrix, Cisco, ITSM
2w
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Desktop Support Engineer
Rosemont, Illinois, United States
$87k-$109k/yr OnsiteFull Time
1+ YOETier 2 desktop support for Windows 11, advanced troubleshooting, workstation lifecycle management, executive support, root cause analysis. Education: Bachelor's with 1–2 years or HS/GED with 3–5+ years. Background check and drug screen required.
Windows 11
2mo
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Technical Support Engineer, Axon 911
New York, New York, United States
$79k-$106k/yr HybridFull Time
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Datadog, Grafana, Wireshark, AWS, Azure, GCP
2w
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Senior IT Support Engineer
Nashville, Tennessee, United States
OnsiteFull Time
3+ YOE3+ years on-site IT support experience; hands-on Tier 1/2 support for Windows/macOS, Microsoft 365/Teams/Outlook, Intune, Entra, Active Directory, Citrix; AV, mobile device, and executive support; ITSM and documentation skills.
Microsoft Windows, macOS, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Exchange, Microsoft Intune, Microsoft Entra, Active Directory, Citrix, Cisco, ITSM, Copilot, iOS, Android
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