Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Berkeley Heights • 50 milesRemote · Hybrid · Onsite · Field · All Environments
9 tier 3 support engineer jobs at 8 companies in Berkeley Heights, NJ
2mo
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Technical Customer Support Engineer, Tier 2
Teaneck, New Jersey, United States
$36-$43/hr OnsiteFull Time
3+ YOE3+ years in Tier II support/systems administration/QA; Bachelor's in Computer Science or related; proficiency with Linux, Docker, Kubernetes, networking (TCP/IP, HTTP, DNS, DHCP), cloud platforms, and troubleshooting; hardware installation and calibration experience; customer-facing.
Linux, Docker, Kubernetes, TCP/IP, HTTP, DNS, DHCP, AWS, Azure, GCP, Zendesk, JIRA, Confluence, Bash, Python, Terraform, Helm
6d
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Support Engineer – Tier 1 (Salesforce Certified)
United States or New York City or New Jersey
$75k-$80k/yr RemoteFull Time
1+ YOERequires 1–3 years of technical customer-facing and Salesforce experience, Salesforce certification such as ADM-201, ticketing-system experience, troubleshooting, analytical, communication, and collaboration skills.
Salesforce, Salesforce Service Cloud, Zoom, Atlassian Jira, APIs, Dev Console, Data Loader, Workbench, Postman, Browser Dev Console, Telerik, HTML, CSS, JS, SAML, Oauth
2w
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Technical Support Engineer
Santa Ana or Plano or Boca Raton or Jersey City or United States
$41-$67/hr OnsiteFull Time
5+ YOERequires 5+ years in technical support engineering, SRE, or Tier 3 escalation; identity provider, networking, SQL, scripting, and ticketing-system experience; U.S. work authorization.
Descope, Okta, Datadog, Splunk, SQL, NetSuite, Navision, Zendesk, Jira, ServiceNow
2w
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Technical Support Engineer
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
AWS, Azure, GCP, Windows, macOS, Linux, REST, GraphQL, SQL, NoSQL, MongoDB, SAML, OAuth, SCIM, Okta, Auth0, O365, Datadog, Support CRM
3w
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IT Engineer, Tier 2 NJ
Howell Township, New Jersey, United States
$70k/yr OnsiteFull Time
3+ YOE3+ years Tier 2 IT support experience, Microsoft 365 administration, Azure and Datto experience, printer troubleshooting, strong customer service and communication, problem-solving; MS-102/MD-102 certifications and IT degree are a plus.
Microsoft 365, Azure, Datto
3mo
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Technical Support Engineer, Axon 911
New York, New York, United States
$79k-$106k/yr HybridFull Time
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Datadog, Grafana, Wireshark, AWS, Azure, GCP
1d
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Tier 2 Systems Engineer
Bristol, Pennsylvania, United States
OnsiteFull Time
3+ YOERequires 3+ years in technical support, systems administration, or MSP/help desk work; Windows, networking, Microsoft 365, remote support, RMM, troubleshooting, customer service, and documentation skills. Bachelor's degree or equivalent experience.
Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, Microsoft 365, Exchange Online, Microsoft Teams, Microsoft OneDrive, RMM, TCP/IP, VLAN, VPN, WatchGuard, Fortinet, Palo Alto, Veeam, Commvault, Datto, VMware, Hyper-V, EDR, MCP, MCSA, AZ-900, MS-900, MD-102
1mo
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Tier 2 Systems Engineer - NY
New York City, New York, United States
RemoteFull Time
3+ YOE3+ years in technical support/systems administration or MSP; strong Windows Server/desktop, Active Directory, Microsoft 365, networking, RMM/remote support, excellent communication and documentation skills.
Windows 10, Windows 11, Windows Server, Active Directory, DNS, DHCP, Group Policy, Exchange Online, Microsoft Teams, OneDrive, Microsoft 365, RMM, TCP/IP, VPN, Watchguard, Fortinet, Palo Alto, Microsoft Azure, Intune/Endpoint Manager, Veeam, Commvault, Datto, VMware, Hyper-V, EDR
1d
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Python Lead
Jersey City, New Jersey, United States
$82k-$127k/yr OnsiteFull Time
Requires Python development, automation, scripting, application support, release and configuration management, CI/CD, Tier 3 support, Java, REST APIs, AWS, Docker, Kubernetes, Agile/Scrum, and a bachelor's degree or equivalent experience.
Python, Java, REST APIs, AWS Cloud Services, Docker, Kubernetes, CI/CD, HashiCorp Vault, Agile, Scrum