6 tier 3 support engineer jobs at 5 companies in Berkeley, IL
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IT Support Engineer - Tier 2 Escalations Engineer
Chicago, Illinois, United States
$68k-$80k/yrHybridFull Time
Framework IT: Provider of managed IT, security, and strategic consulting services.
3+ YOE3+ years IT infrastructure support (3-4 preferred), 2+ years MSP experience, advanced networking (VLANs, routing, firewalls), experience with Windows Server/Active Directory/Office 365, network diagnostics (Wireshark), RMM/PSA (ConnectWise preferred), valid driver license and vehicle.
Wireshark, ConnectWise, Microsoft Windows Server, Microsoft Active Directory, Microsoft Office 365, Auvik, PRTX, AWS VPC, Azure, SonicWall, Fortinet, Meraki
Virtusa: Digital engineering and IT business transformation services provider.
Tier-3 production support experience with code-level debugging, incident response, SQL data fixes, scripting (Python, Bash), and observability/monitoring expertise.
Virtusa: Global provider of digital engineering and IT outsourcing services.
Tier-3 production support requiring code-level debugging, deep architecture analysis, incident resolution, scripting (Python/Bash), and SQL/data correction skills.
Reyes Holdings: Global distributor of food and beverage products.
1+ YOETier 2 desktop support for Windows 11, advanced troubleshooting, workstation lifecycle management, executive support, root cause analysis. Education: Bachelor's with 1–2 years or HS/GED with 3–5+ years. Background check and drug screen required.
Northwestern University: Private research university providing higher education and academic research.
3+ YOE3+ years system administration experience with Linux/Windows, scripting (PowerShell, Bash, or Python), troubleshooting, supporting multi-tier applications, cloud exposure (AWS/Azure/GCP) and strong communication skills.
Linux, Microsoft Windows, PowerShell, Bash, Python, AWS, Microsoft Azure, Google Cloud Platform, Ansible, Terraform, Puppet, Chef, Splunk, Datadog, Nagios, Git, Docker, Kubernetes, ITIL
NLMK PennsylvaniaMoscow Stock Exchange: NLMK: Manufactures and distributes diverse flat-rolled steel products.
5+ YOEDesigns, implements, and supports corporate infrastructure including storage, virtualization, servers, and network devices; provides Tier-2/3 support, project management, and on-call emergency response; requires 5+ years experience and a Bachelors in Computer Science/Technology.