2 tier 3 support engineer jobs at 2 companies in Bothell, WA
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Signature Support Engineer
Seattle, Washington, United States
$99k-$150k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOEProvide Tier-2/3 technical support for Signature products, resolve Sev 1/2 cases, integrate with APIs, troubleshoot, monitor systems, and collaborate with R&D and Support Ops.
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years Tier-2/3 technical support in SaaS or mission-critical environments; strong networking, VoIP, monitoring, cloud, and troubleshooting skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform