5 tier 3 support engineer jobs at 4 companies in Culpeper, VA
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Technical Support Engineer, Axon 911
Sterling, Virginia, United States
HybridFull Time
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
Help Desk Engineer for MSP - Strong Tier 2 (DC Metro Area)
Fairfax or Washington
$65k-$75k/yrFieldFull Time
Sequentur: Provider of managed IT, cybersecurity, and cloud services.
3+ YOERequires 3+ years of Tier 2 help desk and client-site support experience, advanced troubleshooting, Microsoft platform expertise, customer service skills, and ability to provide onsite and on-call support.
Microsoft Azure, Microsoft SharePoint, Microsoft Teams, Microsoft Office 365, Microsoft Windows, Microsoft Azure Active Directory, Microsoft Intune, Microsoft Autopilot, SAML, Okta, Microsoft Active Directory Connect, Microsoft Windows Server, Adobe, VPN, Hyper-V, Cisco, Citrix, ConnectWise RSM/PSA
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEAbility to obtain Public Trust; bachelor\u0002s or equivalent; 7+ years telecom/unified communications experience supporting enterprise VoIP and VTC; QoS/VLANs/routing and Tier 2/3 troubleshooting experience.
Concept Plus: Delivers enterprise IT services for federal government agencies.
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle