6 tier 3 support engineer jobs at 5 companies in Forest Park, IL
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IT Support Engineer - Tier 2 Escalations Engineer
Chicago, Illinois, United States
$68k-$80k/yr HybridFull Time
3+ YOE3+ years IT infrastructure support (3-4 preferred), 2+ years MSP experience, advanced networking (VLANs, routing, firewalls), experience with Windows Server/Active Directory/Office 365, network diagnostics (Wireshark), RMM/PSA (ConnectWise preferred), valid driver license and vehicle.
Wireshark, ConnectWise, Microsoft Windows Server, Microsoft Active Directory, Microsoft Office 365, Auvik, PRTX, AWS VPC, Azure, SonicWall, Fortinet, Meraki
1mo
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Production Support Engineer
Chicago, Illinois, United States
OnsiteFull Time
Tier-3 production support requiring code-level debugging, deep architecture analysis, incident resolution, scripting (Python/Bash), and SQL/data correction skills.
Python, Bash, SQL
1w
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Senior ServiceNow Platform Engineer
Chicago, Illinois, United States
$137k-$160k/yr OnsiteFull Time
6+ YOEBachelor’s degree and 6+ years in ServiceNow engineering, administration, or development, including 4+ years supporting enterprise implementations and 3+ years providing Tier 2/3 support.
ServiceNow, ITSM, Incident, Change, Request, CMDB, Knowledge, REST, SOAP, DevOps, CI/CD
1w
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Senior ServiceNow Platform Engineer
Chicago, Illinois, United States
$137k-$160k/yr OnsiteFull Time
6+ YOEBachelor’s degree and 6+ years in ServiceNow engineering, administration, or development, including enterprise implementations and Tier 2/3 support. Requires scripting, integration, documentation, communication, and U.S. work authorization.
ServiceNow, ITSM, Incident, Change, Request, CMDB, Knowledge, REST, SOAP, DevOps, CI/CD
2mo
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Systems Engineer
Evanston, Illinois, United States
$80k-$95k/yr OnsiteFull Time
3+ YOE3+ years system administration experience with Linux/Windows, scripting (PowerShell, Bash, or Python), troubleshooting, supporting multi-tier applications, cloud exposure (AWS/Azure/GCP) and strong communication skills.
Linux, Microsoft Windows, PowerShell, Bash, Python, AWS, Microsoft Azure, Google Cloud Platform, Ansible, Terraform, Puppet, Chef, Splunk, Datadog, Nagios, Git, Docker, Kubernetes, ITIL
1mo
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IT Infrastructure Engineer
Portage, Indiana, United States
OnsiteFull Time
5+ YOEDesigns, implements, and supports corporate infrastructure including storage, virtualization, servers, and network devices; provides Tier-2/3 support, project management, and on-call emergency response; requires 5+ years experience and a Bachelors in Computer Science/Technology.
routers, switches, firewalls, load balancers, VPN, QoS