1mo
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Senior Customer Care Technical Support Engineer (short-term assignment)
Santa Ana, California, United States
OnsiteFull Time
5+ YOE5+ years in technical support/SRE/Tier‑3 escalation roles; strong SQL and scripting skills; experience with Descope or Okta, networking (DNS, TLS, load balancing), observability tools, and ticketing systems; excellent communication.
Descope, Okta, DNS, TLS, Load Balancing, SQL, Datadog, Splunk, NetSuite, Navision, Zendesk, Jira, ServiceNow
2w
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Infrastructure Engineer
Phoenix or Costa Mesa or Houston
$140k/yr HybridFull Time
5+ YOE5+ years in IT infrastructure engineering with hands-on Azure and Nutanix experience; IaC (Terraform/CloudFormation/Bicep), automation (Ansible, PowerShell, Python), disaster recovery, networking (Zscaler, Fortinet), and Tier 3 support experience.
Azure, AWS, Nutanix, Terraform, CloudFormation, Bicep, Ansible, GitHub, Jenkins, PowerShell, Python, Zscaler, Fortinet
2w
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Senior Network Operations Center (NOC) Engineer | Contact Center (Remote)
Dallas or Louisville or Irvine or Denver or Indianapolis or Grand Rapids or Lexington or Los Angeles or San Francisco
$81k-$100k/yr RemoteFull Time
Extensive hands-on experience with Cisco contact center and collaboration technologies, SIP/CUBE, VMware, scripting (PowerShell/Python/Bash), ServiceNow and LogicMonitor; Tier 3 incident ownership and on-call support in a 24x7 operations model.
ServiceNow, LogicMonitor, PowerShell, Python, Bash, VMware vSphere/ESXi, Cisco Unified Contact Center Enterprise (UCCE), ICM, Cisco Voice Portal (CVP/Call Studio), Finesse, CUIC, ECE, CUSP, Webex Contact Center, Webex Suite, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Expressway, Cisco Voice Gateways, Cisco Unified Border Element (CUBE), SIP, IVR