16 tier 3 support engineer jobs at 11 companies in Montclair, VA
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Support Engineer (Tier 3) — Cloud Platform & Integrations
Washington, District of Columbia, United States
RemoteFull Time
5+ YOERequires 5+ years of technical or systems support experience, including 2+ years at Tier 3 level, cloud troubleshooting, AWS, SQL, APIs, ITSM, SSO, U.S. citizenship, bachelor's degree, and DOJ Public Trust eligibility.
FedRAMP, AWS, AWS GovCloud, ITSM, eDiscovery, SIEM, SCSM, ServiceNow, SQL, API, SSO, SAML, OIDC, Python, PowerShell, Cellebrite, Relativity, Everlaw
1mo
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Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yr OnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Technical Support Engineer, Axon 911
Sterling, Virginia, United States
HybridFull Time
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
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Sr. Voice & Video Engineer (Tier III)
Washington, District of Columbia, United States
$135k-$216k/yr OnsiteFull Time
8+ YOEBachelor's degree in IT or equivalent experience, 8 years of related experience, 3 years supporting Cisco CUCM, VoIP expertise, CCST Networking, IAT Level II certification, and active TS/SCI clearance.
Cisco CUCM, SolarWinds, Splunk, Variphy, VoIP
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Sr. Voice & Video Engineer (Tier III)
Washington, District of Columbia, United States
$135k-$216k/yr OnsiteFull Time
8+ YOEBachelor's degree in IT or equivalent experience, 8 years related experience or 4 years substituted for degree, TS/SCI clearance, IAT Level II certification, CCST Networking, and 3 years supporting Cisco CUCM.
VoIP, Cisco CUCM, ITIL, SolarWinds, Splunk, Variphy
18h
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Help Desk Engineer for MSP - Strong Tier 2 (DC Metro Area)
Fairfax or Washington
$65k-$75k/yr FieldFull Time
3+ YOERequires 3+ years of Tier 2 help desk and client-site support experience, advanced troubleshooting, Microsoft platform expertise, customer service skills, and ability to provide onsite and on-call support.
Microsoft Azure, Microsoft SharePoint, Microsoft Teams, Microsoft Office 365, Microsoft Windows, Microsoft Azure Active Directory, Microsoft Intune, Microsoft Autopilot, SAML, Okta, Microsoft Active Directory Connect, Microsoft Windows Server, Adobe, VPN, Hyper-V, Cisco, Citrix, ConnectWise RSM/PSA
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Storage Engineer
Washington, District of Columbia, United States
$130k-$140k/yr OnsiteFull Time
8+ YOEActive TS/SCI clearance,8+ years enterprise storage experience in DoD/IC,expertise with SAN/NAS,replication,backup,DR,capacity planning,patching,Tier 3 support,ability to support after-hours operations,Bachelor's or equivalent.
NetApp ONTAP, Dell EMC, VMware
2mo
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Senior Telecommunications Engineer
Springfield or United States
RemoteFull Time
7+ YOEAbility to obtain Public Trust; bachelor\u0002s or equivalent; 7+ years telecom/unified communications experience supporting enterprise VoIP and VTC; QoS/VLANs/routing and Tier 2/3 troubleshooting experience.
VoIP, VTC, QoS, VLANs, routing, ITIL, ITSM, ITOM
2mo
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GD168 Science Data Center Operations Technical Support Developer
Greenbelt, Maryland, United States
OnsiteFull Time
2+ YOEB.S. in a related field, 2+ years UNIX/Linux, SQL and database use, 2+ years software development/maintenance in Python, C, or Perl, familiarity with data formats/metadata, strong troubleshooting and communication, US citizen/LPR with 3 years residency, ability to obtain NASA Tier 1 investigation.
UNIX, Linux, SQL, Python, C, Perl, Elasticsearch, Kibana, Grafana, AWS
2w
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Senior Network Engineer
Quantico, Virginia, United States
OnsiteFull Time
6+ YOEActive Top Secret clearance with ability to obtain SCI, CI polygraph, bachelor’s degree, minimum 6 years network engineering experience, CCNA desired, expertise with Cisco ASR, routing protocols (BGP,EIGRP,DMVPN,GRE), L2 tech (STP,MST,VLANs), TACLANE, and Tier-3 support.
Aggregation Services Routers (ASRs), TACLANE systems, Cisco Catalyst Center (DNAC), SDWAN, BGP, EIGRP, DMVPN, GRE, STP, MST, VLANS
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Senior Intune Engineer
Washington, District of Columbia, United States
HybridFull Time
7+ YOEHands-on Intune, MS Entra ID, and Microsoft Configuration Manager experience; Tier-3 support, AzureArc and Autopatch experience; Power BI reporting; bachelor's or master's degree with extensive related experience; active Secret clearance and U.S. citizenship required.
Microsoft Configuration Manager (MCM), Microsoft Intune, MS Entra ID, Microsoft AzureArc, Windows Autopatch, Power BI, PowerShell
1mo
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Applications Developer
Potomac or Maryland
OnsiteFull Time
Requires U.S. citizenship and active TS/SCI with Full Scope Polygraph; demonstrated ServiceNow application development, Jira, version control (GitHub/Subversion), Tier 1-3 support, API/DB interfacing, reporting, and IT documentation experience.
ServiceNow, Jira, GitHub, Subversion, HTML5, CSS, XML, JavaScript, Tableau
1w
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Firewall Operations Engineer
Beltsville or Laurel or Virginia
$75k-$95k/yr HybridFull Time
2+ YOEBachelor's degree and 2–4 years' experience or equivalent; 3–5 years' Tier I/II IT support; firewall, networking, proxy, packet filtering, TCP/IP, and Palo Alto experience; U.S. citizenship and interim Secret clearance required.
ServiceNow, Palo Alto, Panorama, FortiGate, Cisco Email Security Appliance (ESA), A10, Cloudflare, Azure Firewall, NeuralStar, TCP/IP, Microsoft Visio, CLI, CMMI
2mo
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GD165 Hydrology Data Support Scientist
Greenbelt, Maryland, United States
OnsiteFull Time
4+ YOEMS/BS in earth/environmental/hydrology/civil engineering or related; 4+ years related experience with 3+ years supporting satellite mission data; scientific programming (Python, IDL, Perl, Fortran, C, GRADS); experience with HDF/HDF‑EOS, HDF5, netCDF4, GRIB; strong communication and project leadership; US citizen or LPR with 3+ years residency; abi...
HDF, HDF-EOS, HDF5, GRADS, netCDF, netCDF4, GRIB, IDL, Python, Perl, Fortran, C, Giovanni, UNIX, Linux
1mo
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Full Stack Developer
Annapolis Junction, Maryland, United States
$70k-$285k/yr OnsiteFull Time
TS/SCI with Polygraph required. Experience developing back-end services in Python, web UIs with Java/JavaScript/HTML, Active MQ, REST, NoSQL/elastic databases, Atlassian (JIRA, Confluence), Linux, CI/CD; test validation and Tier 3 support experience.
Python, Java, JavaScript, HTML, Active MQ, REST, NoSQL, elastic databases, JIRA, Confluence, Linux, CI/CD
3w
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Application Programmer - Software Developer - EG
Washington, District of Columbia, United States
$75k-$90k/yr HybridFull Time
3+ YOE3+ years MVC.NET/C#/Visual Studio experience, Microsoft DevOps, U.S. citizenship, active Secret clearance; experience with T-SQL, Bootstrap, RESTful services, JavaScript; Agile and Tier-3 support experience preferred.
MVC.NET, C#, Visual Studio, Microsoft DevOps, GIT, Bootstrap, Razor, HTML/CSS, T-SQL, PL/SQL, JavaScript
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