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2 tier 3 support engineer jobs at 2 companies in Plano, IL

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IT Support Engineer - Tier 2 Escalations Engineer
Chicago, Illinois, United States
$68k-$80k/yr HybridFull Time
Framework IT
Framework IT: Provider of managed IT, security, and strategic consulting services.
3+ YOE3+ years IT infrastructure support (3-4 preferred), 2+ years MSP experience, advanced networking (VLANs, routing, firewalls), experience with Windows Server/Active Directory/Office 365, network diagnostics (Wireshark), RMM/PSA (ConnectWise preferred), valid driver license and vehicle.
Wireshark, ConnectWise, Microsoft Windows Server, Microsoft Active Directory, Microsoft Office 365, Auvik, PRTX, AWS VPC, Azure, SonicWall, Fortinet, Meraki
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Production Support Engineer
Chicago, Illinois, United States
OnsiteFull Time
Virtusa
Virtusa: Global provider of digital engineering and IT outsourcing services.
Tier-3 production support requiring code-level debugging, deep architecture analysis, incident resolution, scripting (Python/Bash), and SQL/data correction skills.
Python, Bash, SQL
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