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1 tier 3 support engineer job at 1 company in Reading, MA

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Software Engineering Technical Leader
Boxborough, Massachusetts, United States
$164k-$235k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOEBachelor's+8 years (or Master's+6) in CS/IT/Engineering, experience with Cisco Contact Center technologies, Tier 3 support, P1/P2 incident handling, RTMT/Wireshark diagnostics, and strong communication skills.
CUCM, CVP, ICM, Finesse, CUIC, IVR, RTMT, Wireshark, Cursor, GitHub Copilot, APIs
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