8 tier 3 support engineer jobs at 8 companies in River Edge, NJ
2mo
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Technical Customer Support Engineer, Tier 2
Teaneck, New Jersey, United States
$36-$43/hr OnsiteFull Time
3+ YOE3+ years in Tier II support/systems administration/QA; Bachelor's in Computer Science or related; proficiency with Linux, Docker, Kubernetes, networking (TCP/IP, HTTP, DNS, DHCP), cloud platforms, and troubleshooting; hardware installation and calibration experience; customer-facing.
Linux, Docker, Kubernetes, TCP/IP, HTTP, DNS, DHCP, AWS, Azure, GCP, Zendesk, JIRA, Confluence, Bash, Python, Terraform, Helm
1w
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Support Engineer – Tier 1 (Salesforce Certified)
United States or New York City or New Jersey
$75k-$80k/yr RemoteFull Time
1+ YOERequires 1–3 years of technical customer-facing and Salesforce experience, Salesforce certification such as ADM-201, ticketing-system experience, troubleshooting, analytical, communication, and collaboration skills.
Salesforce, Salesforce Service Cloud, Zoom, Atlassian Jira, APIs, Dev Console, Data Loader, Workbench, Postman, Browser Dev Console, Telerik, HTML, CSS, JS, SAML, Oauth
2w
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Technical Support Engineer
Santa Ana or Plano or Boca Raton or Jersey City or United States
$41-$67/hr OnsiteFull Time
5+ YOERequires 5+ years in technical support engineering, SRE, or Tier 3 escalation; identity provider, networking, SQL, scripting, and ticketing-system experience; U.S. work authorization.
Descope, Okta, Datadog, Splunk, SQL, NetSuite, Navision, Zendesk, Jira, ServiceNow
2w
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Technical Support Engineer
Dublin or San Francisco or New York City or London or Tel Aviv or Sydney
HybridFull Time
4+ YOERequires 4+ years technical support experience, 2+ years in Tier 3/4 support, cloud and operating system troubleshooting, API and database knowledge, IAM familiarity, and strong communication and documentation skills.
AWS, Azure, GCP, Windows, macOS, Linux, REST, GraphQL, SQL, NoSQL, MongoDB, SAML, OAuth, SCIM, Okta, Auth0, O365, Datadog, Support CRM
3mo
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Technical Support Engineer, Axon 911
New York, New York, United States
$79k-$106k/yr HybridFull Time
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Datadog, Grafana, Wireshark, AWS, Azure, GCP
1mo
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Tier 2 Systems Engineer - NY
New York City, New York, United States
RemoteFull Time
3+ YOE3+ years in technical support/systems administration or MSP; strong Windows Server/desktop, Active Directory, Microsoft 365, networking, RMM/remote support, excellent communication and documentation skills.
Windows 10, Windows 11, Windows Server, Active Directory, DNS, DHCP, Group Policy, Exchange Online, Microsoft Teams, OneDrive, Microsoft 365, RMM, TCP/IP, VPN, Watchguard, Fortinet, Palo Alto, Microsoft Azure, Intune/Endpoint Manager, Veeam, Commvault, Datto, VMware, Hyper-V, EDR
2d
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Technical Services Engineer – Site Infrastructure & Enablement
Cambridge or New York City
$85k-$115k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years in clinical research, healthcare operations, technical services, IT, or field support, plus Tier 1 troubleshooting, healthcare technology, vendor coordination, and multi-site support experience.
Electronic Health Records (EHRs), RealTime, CRIO, Clinical Trial Management System (CTMS), Salesforce, Computer System Validation (CSV), Microsoft Excel
3d
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Python Lead
Jersey City, New Jersey, United States
$82k-$127k/yr OnsiteFull Time
Requires Python development, automation, scripting, application support, release and configuration management, CI/CD, Tier 3 support, Java, REST APIs, AWS, Docker, Kubernetes, Agile/Scrum, and a bachelor's degree or equivalent experience.
Python, Java, REST APIs, AWS Cloud Services, Docker, Kubernetes, CI/CD, HashiCorp Vault, Agile, Scrum