7 tier 3 support engineer jobs at 5 companies in Texas
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Dispatchable Support Engineer - Tier 3
Houston, Texas, United States
HybridFull Time
3+ YOE3+ years service-desk/MSP experience; strong Windows, server, networking, VPN, firewall, and cloud skills; excellent communication and documentation; bachelor’s preferred.
Microsoft 365, Exchange Online, Teams, SharePoint, Exchange 2013, Exchange 2016, SonicWall, Fortinet, Palo Alto, Unifi, Ubiquiti, Cisco, Meraki, Dell, HP, AnyConnect, L2TP, DMVPN, EIGRP, OSPF, MPLS, STP, VTP, NTP, DHCP, DNS, SMTP, SNMP, Microsoft Azure, AWS, VMware, Hyper-V, Allworx, Windows 10, Windows 11, Windows Server, macOS, Active Directory, packet captures
2w
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Technical Support Engineer
Santa Ana or Plano or Boca Raton or Jersey City or United States
$41-$67/hr OnsiteFull Time
5+ YOERequires 5+ years in technical support engineering, SRE, or Tier 3 escalation; identity provider, networking, SQL, scripting, and ticketing-system experience; U.S. work authorization.
Descope, Okta, Datadog, Splunk, SQL, NetSuite, Navision, Zendesk, Jira, ServiceNow
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IT Help Desk Tier 1
Dallas, Texas, United States
HybridFull Time
2+ YOERequires 2–3 years of IT support experience, strong Windows and Microsoft 365 expertise, Active Directory, cloud support, networking, ticketing systems, and excellent communication skills.
Microsoft Windows, Windows 10, Windows 11, Windows Server 2025, Windows Server 2022, Windows Server 2019, Microsoft Active Directory, Microsoft Entra ID, Microsoft 365, Microsoft SharePoint, Microsoft Endpoint, Microsoft Intune, Microsoft Exchange Online, Microsoft Teams, Amazon AWS, Microsoft Azure, Excel, Bloomberg, QuickBooks, PowerShell
2w
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IT Help Desk Tier 1
Dallas or Houston
HybridFull Time
2+ YOERequires 2–3 years of IT support experience, Microsoft operating systems, Windows workstations, Active Directory, Microsoft 365, cloud platforms, networking, security, scripting, and strong communication skills.
Microsoft Windows, Windows Server, Microsoft Active Directory, Microsoft Entra ID, Microsoft 365, Microsoft SharePoint, Microsoft Intune, Microsoft Exchange Online, Microsoft Teams, Microsoft Excel, Amazon AWS, Microsoft Azure, Bloomberg, QuickBooks, PowerShell
1w
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VP, AWS Support
Fort Mill or Charlotte or Austin or United States or India
$149k-$249k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years technical experience, including 5+ years cloud leadership; 5+ years production AWS and Terraform; 3+ years managing engineering teams; and 3+ years leading enterprise Tier 1/2 cloud operations.
AWS, Jira, ServiceNow, Account Factory for Terraform (AFT), Terraform, Terraform Cloud, GitHub Actions, Cursor, Claude Code, Bedrock, MCP servers, Python, Bash, PowerShell, Backstage, AWS Well-Architected Framework
1w
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Field Engineer (On Site)
Houston, Texas, United States
OnsiteFull Time
3+ YOERequires 3+ years of Tier II–III IT support, networking and systems expertise, driver's license, reliable transportation, background check, and ability to lift 50 lbs.; bachelor's degree and certifications preferred.
Microsoft 365, Active Directory, Entra ID, Windows, macOS, DHCP, DNS, TCP/IP, Hyper-V, Microsoft Azure, Google Workspace, ConnectWise, Datto, Kaseya
1w
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Field Engineer (On Site)
Dallas, Texas, United States
FieldFull Time
3+ YOERequires 3+ years of Tier II–III IT support, networking and systems expertise, driver's license, reliable transportation, background check, and ability to lift 50 lbs. Bachelor's degree and certifications preferred.
Microsoft 365, Active Directory, Entra ID, Windows, macOS, DHCP, DNS, TCP/IP, Hyper-V, Microsoft Azure, Google Workspace, ConnectWise, Datto, Kaseya