Harmony Senior Services: Senior living communities offering independent and assisted living.
2+ YOEAssociate degree or equivalent with 2+ years IT helpdesk experience; Windows, Office, TCP/IP knowledge; ability to communicate with technical and non-technical users; willingness to travel up to 50%.
Harmony Senior Services: Senior living communities offering independent and assisted living.
Lead and develop a distributed helpdesk team; manage user provisioning, identity and access across Microsoft 365 and SaaS; oversee enterprise telephony, internet/carrier services, mobile device lifecycle, vendors, and ticketing; ensure documentation and audits.