3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
3+ YOEActive TS/SCI with Poly; 3+ years user/app admin support; scripting (PowerShell/Bash); 5 years docs/workflow design; 5 years user admin/access control; 3 years triaging system errors; SQL/Oracle DB experience preferred.
PowerShell, Bash, SQL, Oracle Database
1mo
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Senior User Support Specialist / User Trainer
Fairfax or Washington
RemoteFull Time
2+ YOEAbility to obtain Public Trust clearance, authorized to work in the U.S., 2+ years training users in computer applications (1+ year with specific apps), hands-on familiarity with network/telecom/OS environments, expert with word processing/spreadsheet/email, excellent communication.
2w
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User Account Manager
Hampton, Virginia, United States
$75k-$90k/yr OnsiteFull Time
2+ YOE2+ years user account or IT support experience, familiarity with DD Form 2875 and DoW identity/access processes, ELMS/AVID knowledge preferred, strong attention to detail and organizational skills.
ELMS, AVID, DD Form 2875, Defense Property Accountability System (DPAS)
6d
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User Support Specialist – Journeyman
Arlington, Virginia, United States
$31-$43/hr HybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEBachelor's degree or equivalent experience,4+ years end-user support,proficiency troubleshooting hardware/software/network,experience with ticketing systems,DoD 8140 compliance and active TS/SCI clearance required.
ServiceNow, Jira
2mo
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End User Support Specialist
Charlottesville, Virginia, United States
OnsiteFull Time
5+ YOE5+ years in endpoint engineering or advanced end user services; degree preferred; ITIL, Microsoft 365, Intune/Autopilot; hybrid AD/Entra ID; security, automation.
Microsoft Intune, Autopilot, Windows OS deployment, Microsoft 365 administration, ITIL-aligned service management, DNS, DHCP, IP addressing, Wi-Fi, Endpoint security, automation, AI-enabled service solutions
5d
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System User Expert
Chantilly, Virginia, United States
$80k-$120k/yr OnsiteFull Time
9+ YOE9+ years related experience (or HS+11yrs); experience training operators in C2/C2ISR/Air Battle Management; hands-on OmniView or similar UIs; proficiency with Jira and Confluence; ability to produce operator materials and support live operations and test events.
OmniView, Jira, Confluence
5d
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System User Expert
Beale AFB or Chantilly
HybridFull Time
9+ YOEProvide operator training and support for CMCC/OmniView, create operator materials, capture feedback, support test events and live operations; proficiency with Jira and Confluence; TS/SCI clearance preferred.
OmniView, Jira, Confluence
3w
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User Support Specialist
Tysons or United States
$57k-$97k/yr OnsiteFull Time
3+ YOEBachelor's in CS/IS (or equivalent), 3+ years Tier 2/3 IT support, ServiceNow proficiency, root cause analysis, SLA-driven federal help desk experience, strong communication; Public Trust clearance required.
ServiceNow
2w
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User Interface SME
Arlington, Virginia, United States
$190k-$234k/yr OnsiteFull Time
10+ YOE10+ years software/web development, Secret clearance required; experience with ASP.Net/C#/MVC, Visual Studio 2019, ElasticSearch/OpenSearch, React or Angular, ASP.Net Core, message queuing, and search cluster configuration.
ASP.Net, C#, MVC, Visual Studio 2019, ElasticSearch, OpenSearch, React.JS, Angular JS, ASP.Net Core
1w
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User Interface SME
Arlington, Virginia, United States
$190k-$234k/yr OnsiteFull Time
10+ YOE10+ years web/software development, Secret clearance required; strong ASP.Net C# MVC and Visual Studio 2019+ experience, OpenSearch/ElasticSearch and message queuing, 2+ years React/Angular, Agile experience.
ASP.Net C# MVC, Visual Studio 2019, ElasticSearch, OpenSearch, ASP.Net Core, Message Queuing, React.JS, Angular JS, Agile
4d
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User Support Analyst
Richmond, Virginia, United States
$68k-$88k/yr OnsiteFull Time
3+ YOE3+ years supporting hardware/software, remote access and Microsoft 365; strong customer service, troubleshooting, documentation, and communication skills.
Microsoft Office Suite, Microsoft 365, Windows 10, Active Directory, iOS, Android
1w
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User Interface SME
Arlington, Virginia, United States
$190k-$234k/yr OnsiteFull Time
10+ YOEMust have Secret clearance, 10+ years software/web development, 5+ years Agile, ASP.Net C# MVC, OpenSearch/ElasticSearch, message queuing, and 2+ years React or Angular.
ASP.Net C# MVC, Visual Studio 2019, ElasticSearch, AWS’s OpenSearch, OpenSearch, Message Queuing, React.JS, Angular JS, ASP.Net Core
2w
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User Support Manager
Quantico, Virginia, United States
$90k-$125k/yr OnsiteFull Time
5+ YOEBachelor's or 7 years' IT support experience, 5+ years preferred; prior team lead/service desk experience; active Top Secret clearance with TS/SCI eligibility; strong incident management, communication, and leadership skills.
1w
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User Interface Lead
Merrifield, Virginia, United States
$161k-$201k/yr OnsiteFull Time
10+ YOEActive Secret clearance, bachelor's or equivalent, 10+ years software/web development, experience with ASP.NET MVC/Core, React.js or Angular, OpenSearch/Elasticsearch, message queuing, Agile experience.
ASP.NET MVC, ASP.NET Core, React.js, Angular, Elasticsearch, OpenSearch, Visual Studio 2019
3mo
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User Support Specialist
Reston, Virginia, United States
OnsiteFull Time
3+ YOEActive TS/SCI with Poly; 3+ years admin support; associates or 7+ years experience; 5 years docs/workflow/access control; 5 years scripting (PowerShell/Bash); 3 years SQL/Oracle; ITSM familiarity.
PowerShell, Bash, SQL, OracleDB, ITSM
1w
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Analyst Sr, End User
Virginia Beach, Virginia, United States
OnsiteFull Time
5+ YOE5+ years technical support experience, 2-year technology degree or equivalent, executive white-glove support, Windows 11 and Microsoft 365 expertise, AV and device lifecycle management, strong troubleshooting and communication skills.
Windows 11, Microsoft 365, Copilot, Helix, Nexthink
3mo
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Senior End User Technician
Arlington, Virginia, United States
$71k-$149k/yr OnsiteFull Time
6+ YOEAbility to obtain DHS Entrance on Duty (EOD). BA +6 years relevant experience (or equivalent experience). In-depth troubleshooting of Windows OS and MS Office, SCCM, ServiceNow, Active Directory experience, strong customer service and problem-solving skills.
ServiceNow, ServiceNow Project & Portfolio Management (PPM), SCCM, Active Directory, Windows 10, Windows 7, Windows 2000, Microsoft Office, Internet Explorer, Mozilla Firefox
1mo
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Lead, User Intelligence Research
New York or McLean or Richmond
$180k-$205k/yr HybridFull Time
3+ YOE3+ years UXR/Data Science/Customer Experience experience, 3+ years aggregating and analyzing quantitative and qualitative data, 2+ years leading complex projects, experience with structured research, and ability to produce actionable insights.
1mo
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Insider Threat Program User Activity Monitor Engineer
Lorton, Virginia, United States
OnsiteFull Time
10+ YOEActive Top Secret clearance (ability to obtain DHS EOD SCI), Bachelor's +12 years or Master's +10 years, experience with User Activity Monitoring (EverFox), strong communication, documentation, and leadership skills.
User Activity Monitor (UAM), EverFox, Everfox High Speed Guard Platforms
6d
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End-User Computing Technician
Springfield, Virginia, United States
$56k-$125k/yr OnsiteFull Time
5+ YOEActive TS/SCI clearance and CI polyability, 5+ years IT desktop/endpoint experience, Windows/Citrix/MECM/SCCM proficiency, SRG/STIG security configuration, DoD 8140/CSWF compliance.
Windows, ThinLinux, Citrix Zendesktop, appV, Dell Wyse Manager, Windows Terminal Services, MECM, SCCM, PowerShell, Batch, VBScript
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